Gunther Mazda

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
198 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    November 20, 2020

    My daughter and I had the best car buying experience ever, when we drove into the parking lot of Gunther Mazda in Ft. Lauderdale Fl. Wanted to just... initially get an idea of the kind of car that I wanted to buy for my daughter, and Gunther was the first stop we made. Julian approached us just minutes after getting out of our car. He was one of the most polite, professional and informative salesman that I have ever worked with. We came in so unsure of what we were doing and at the end of it all, my daughter drove off the lot with her Mazda 3. Thank you Julian for your knowledge and your patience with us during is process. You made our car buying experience extremely delightful. You were just a joy to work with.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    November 13, 2020

    Just deplorable. Stockton Williams in sales and manager Ozzie are members of the swamp ! Deceitful and Dishonest business practices. Show anywhere but... Gunther and save yourself the aggravation. You’ll appreciate this advice!

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    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • January 20, 2017

    We went in to try out a new mx5 we were interested in buying. Our salesman was Willie Lozynski. He let us test drive and was very knowledgeable about... the vehicle ,we made 2 visits before we made our decision . It was wonderful that there was not any pushy arrogant behavior that we have had at other dealerships. Something that usually in my experience is uncomfortable was very relaxed thanks to Willie! I will definitely refer them. Not only was customer service wonderful but we got a great price.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Ginny thank you writing us this five star review for Willie. Enjoy your new Mazda Miata MX-5 Zoom-Zoom !! We always strive for our customers to leave ...100% satisfied with there experience here at Gunther Mazda we are so happy that you felt that Willie gave you a relaxed non stressful car buying experience! Thank you for choosing us, we look forward to keep serving you in the future.

  • 1.0 out of 5
    September 24, 2020

    If shopping for a Mazda in Fort Lauderdale Buyer Beware of this dealership Better options out there by FAR Next tome I will try another Mazda Dealship

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    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 1.0 out of 5
    September 8, 2020

    My daughter and I had a horrible experience with Nick Ahmed. He is rude pushy and actually called my daughter a liar to her face 2 times in front of ... her 5 year old. The reason why he didn't get slapped in the face is because of the little girl. He does not listen to his customers. My daughter got the same car for less money and the deal she wanted at another dealer. Poor sales rep he was hurt because he lost a sale. Very sad!

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 1.0 out of 5
    August 25, 2020

    Purchased several vehicles from Gunther. This transaction turned out to be dishonest, deceitful and grossly overpaid. My bad but my last deal there. Check... out Greico or others before signing deal at this dealership. I will remember this deal for 36 months, every month and use it as a reminder to continue to post about it. Look for my story in the news very soon.

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    2.0 out of 5
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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    February 28, 2020

    After days of bull from other dealers finally hit it right with Gunther mazda. They had nice cars with fair prices. I made what I thought was a fair offer... and they accepted. They stood behind everything they said. Highly recomend.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    July 17, 2019

    I have leased 6 vehicles over the course of a decade with them. They refused to assist me in clearing my name with an issue they helped create. Worst dealer... family in the nation, don't bother shopping here (especially if you don't like sleazy and fake people). I was a loyal Gunther customer for more than a decade. Nobody cares about anything unless you are buying a car, and the fact that I am here writing a negative review ( I barely leave any negative reviews), is a testament to how poor their customer service

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    I am not able to identify you with the name that you provided in this negative review, "Mo", and I',m unable to review the issue that you are writing... about. I regret that you have had an issue in clearing your name. Gunther Mazda has had over thirty years of positive customer service standing with our customers that we stand by. Our company only employs positive hardworking people. My name is Laurie Spatz Roca , I am the Customer Service Representative here at Gunther Mazda. If you have any questions or would like to speak with me directly please call me at the number listed below. Laurie Spatz Roca | BDC / Internet Director Customer Service Representative Gunther Mazda | (954) 453-2450 Office lauries@gunthermotors.com

  • 1.0 out of 5
    January 17, 2019

    I brought my car in for service this past Saturday and had an awful experience. The person assigned to me was snotty and rude. Instead of calling me to... ask me if I wanted the issues they found fixed, they wrote that I declined when they never even called me! I won’t ever go back there. Horrible. I emailed the general manager. Several hours after that, I received an email from that awful person thanking me for my feedback! No apology! Forget about customer service-what about being a decent human being and treating people with kindness-or at least neutrality. Just awful.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Robin, it is from our understanding that you have been in contact with the General Manager who has taken the time to listen to your concerns and addre...ss the matter in which you recently experienced. Please know that your situation will be rectified accordingly as the employee in question will be participating in a customer service training course to ensure that this does not occur again. We thank you for understanding and for providing us with the opportunity to help.

  • 3.0 out of 5
    December 20, 2018

    I was given a price several hundred dollars below competitive dealers via internet request, then subsequent phone conversations. But when I took delivery... it was lacking upgrade options the other dealers had quoted on. Why didn't I refuse delivery? It was too late as I had already signed paperwork and had bought that car, like it or not. Visit to service department resulted in no problem found which is rather like a dentist telling me I don't really have a toothache.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Aslansword, we would love the opportunity to address this matter further but in order to do so, we would need more information. Please reach out to ou...r dealership to speak to someone within management so that we can discuss and answer any questions you have. (954) 866-8792

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