Reviews
Exceptional customer service!
Exceptional customer service! I really appreciate Brian and Vincent help! With the delay on tires, they went above and beyond to ensure I had transportation.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Very clean and organized.
Very clean and organized. Friendly knowledgeable staff. Easy access to appointments. Clean car when return.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
The required service plus additional items were well
The required service plus additional items were well explained and the vehicle was ready on time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
BMW of Dallas has a very good and professional service
BMW of Dallas has a very good and professional service team. They are helpful to the customers
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
BMW Service for X3 SUV
My Service Manager was topnotch. He insured that my service was complete and on time and checked for other services that were needed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Christine, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
I am very pleased with my experience at BMW.
I am very pleased with my experience at BMW. We recently moved to Dallas and this was my first visit to the dealership. My service advisor Joe Burk was extremely courteous and professional. He kept me informed about the issue and returned my car on time as promised. It is great to know that there is such a trustworthy dealership and service location close to my home.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
I had a great experience at BMW of Dallas on Lemmon
I had a great experience at BMW of Dallas on Lemmon Avenue and customer service was great! I have visited other dealerships in the area and BMW of Dallas treated me like royalty. Thank you service!
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Fantastic group of people.
Fantastic group of people. Meet all my buying needs. Would definitely consider buying another vehicle here.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Love this dealership always clean environment, friendly
Love this dealership always clean environment, friendly staff and timely service. Love Francisco always helpful and professional!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Kelly, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!
for sure the only place that will take care of my old BMW
for sure the only place that will take care of my old BMW (2009) even it being 13 years old its as smooth as when it was new! Thanks to my service advisor (Norma) and the team at BMW of Dallas!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!