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AutoNation Chevrolet Pembroke Pines

(1,577 reviews)
Visit AutoNation Chevrolet Pembroke Pines
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 11:00am–7:00pm
New (877) 289-5564 (877) 289-5564
Used (888) 404-3083 (888) 404-3083
Service (888) 629-7909 (888) 629-7909

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About our dealership

This seller has been on Cars.com since January 2001.
We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Reviews

(1,577 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Chevrolet Pembroke Pines from DealerRater.

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Way too many fees.

Way too many fees. I think they tacked on about $4k (10%) of extras onto the truck, making my 10% GM employee discount useless. Including a $1,000 "protection package" typical from Autonation that was non-negotiable. They said it could not be removed because it was "already on the truck". They tried telling me there was some protectant sprayed on the seats. I don't believe it. They gave me the brochure to the third party warranty company that the product is through, and after some light research it seems like a total scam. Other add-ons included $1,000 side steps I could've purchased for $300 retail, front tint, bed liner insert, and wheel well liners. Think all in all I wasted about 2-3k. Would've walked from the deal but it was the exact truck I wanted, and I needed something soon. They also lowballed Car Drop's offer for my trade-in another 1-2k. Pressured me into leaving a positive survey which in hindsight I regret. Won't be returning and do not recommend.

Way too many fees.

Way too many fees. I think they tacked on about $4k (10%) of extras onto the truck, making my 10% GM employee discount useless. Including a $1,000 "protection package" typical from Autonation that was non-negotiable. They said it could not be removed because it was "already on the truck". They tried telling me there was some protectant sprayed on the seats. I don't believe it. They gave me the brochure to the third party warranty company that the product is through, and after some light research it seems like a total scam. Other add-ons included $1,000 side steps I could've purchased for $300 retail, front tint, bed liner insert, and wheel well liners. Think all in all I wasted about 2-3k. Would've walked from the deal but it was the exact truck I wanted, and I needed something soon. They also lowballed Car Drop's offer for my trade-in another 1-2k. Pressured me into leaving a positive survey which in hindsight I regret. Won't be returning and do not recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (954) 644-5038 to discuss what we can do to help.

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Awesome service looking forward to buy new SUV two and a

Awesome service looking forward to buy new SUV two and a half years down the road

Awesome service looking forward to buy new SUV two and a

Awesome service looking forward to buy new SUV two and a half years down the road

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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Juan Carlos is a great salesman.

Juan Carlos is a great salesman. He made the process smooth. We decided to purchase two vehicles instead of one because of him.

Juan Carlos is a great salesman.

Juan Carlos is a great salesman. He made the process smooth. We decided to purchase two vehicles instead of one because of him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

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Jorge Estor and his team were amazing we have a great

Jorge Estor and his team were amazing we have a great experience, They get things done !!!

Jorge Estor and his team were amazing we have a great

Jorge Estor and his team were amazing we have a great experience, They get things done !!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.

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Working with Joshua and the rest of the team helped me to

Working with Joshua and the rest of the team helped me to achieve a quick and easy purchase of my dream car a 2024 Chevrolet Corvette.

Working with Joshua and the rest of the team helped me to

Working with Joshua and the rest of the team helped me to achieve a quick and easy purchase of my dream car a 2024 Chevrolet Corvette.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Wendy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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Excellent facility.

Excellent facility. Knowledgeable sales staff. Informative explanations of options without high pressure sales techniques. Overall a pleasant experience.

Excellent facility.

Excellent facility. Knowledgeable sales staff. Informative explanations of options without high pressure sales techniques. Overall a pleasant experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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The best in South Florida.

The best in South Florida. There is nothing better in CHEVROLET. Don't look for it.

The best in South Florida.

The best in South Florida. There is nothing better in CHEVROLET. Don't look for it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

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Excellent service amado obret and alex the finance

Excellent service amado obret and alex the finance manager were great they helped me to get my 2025 suburban

Excellent service amado obret and alex the finance

Excellent service amado obret and alex the finance manager were great they helped me to get my 2025 suburban

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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Purchased a truck evening of 11/2/24.

Purchased a truck evening of 11/2/24. Has had issuers ever since. Already brought into service and they claimed they fixed which they didn't. They just erased the code to turn check engine light off and call to pick up. They purposely sold us a bad truck and just won't do right to fix it. Thankfully my husband has a paralegal with many atty connections to this thing worked out because it makes no sense to have a car 2 weeks with their "warranty" or "protection" which we paid for and not being properly served. Car's check engine light is back on and can't even pump gas into it properly which they have been told this numerous times just a week later.

Purchased a truck evening of 11/2/24.

Purchased a truck evening of 11/2/24. Has had issuers ever since. Already brought into service and they claimed they fixed which they didn't. They just erased the code to turn check engine light off and call to pick up. They purposely sold us a bad truck and just won't do right to fix it. Thankfully my husband has a paralegal with many atty connections to this thing worked out because it makes no sense to have a car 2 weeks with their "warranty" or "protection" which we paid for and not being properly served. Car's check engine light is back on and can't even pump gas into it properly which they have been told this numerous times just a week later.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 644-5038 to discuss what we can do to help.

Consumer response

After speaking to the GM and being advised that the warranty purchased should cover any thing wrong being that they were advised that the truck had issues within 48 hours of purchasing, nothing is being covered and now we have to pay out of pocket for repairs. This will not be the last they here from us. they sold us a truck with issues. Cleared the code when it was brought back to them to be repaired and not are basically saying the extra money that was added to the cost of the truck for warranty doesn't cover any of the issues on the car which I strongly believe they knew of when the truck was sold. Trust me, I am a very good paralegal of over 13 years with attorney friends. I will get to the bottom of this. This sale was not right at all and I will go through the contract with an attorney with a fine tooth comb. Selling a vehicle knowing the issues and covering it up is negligence. Beware buying from this dealership. I understand the vehicle is used but the way they are covering this up is blatant. If could remove the one star I would. Wish we never brought from here and chose the other options we were looking at.

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Great customer services , the sales representatives was

Great customer services , the sales representatives was very helpful and made the process very easy and fast

Great customer services , the sales representatives was

Great customer services , the sales representatives was very helpful and made the process very easy and fast

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

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