AutoNation Chevrolet Pembroke Pines

Contact seller

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Notice

4.6
(1,496 reviews)
Visit AutoNation Chevrolet Pembroke Pines
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 11:00am–7:00pm
New (877) 289-5564 (877) 289-5564
Used (888) 404-3083 (888) 404-3083
Service (888) 629-7909 (888) 629-7909

Inventory

See all 638 vehicles from this dealership.

Special offers

See all special offers

About our dealership

This seller has been on Cars.com since January 2001.
We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Reviews

4.6
(1,496 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review
1.0

They didn’t install my bed cover the salesman promised

They didn’t install my bed cover the salesman promised and now I am stuck doing it myself.

1.0

They didn’t install my bed cover the salesman promised

They didn’t install my bed cover the salesman promised and now I am stuck doing it myself.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review
5.0

Professional and courteous Professional and

Professional and courteous Professional and courteous Professional and courteous Professional and courteous Professional and courteous

5.0

Professional and courteous Professional and

Professional and courteous Professional and courteous Professional and courteous Professional and courteous Professional and courteous

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Show full review
1.0

Misrepresented the car.

Misrepresented the car. NOT a corvette eray. It was a corvette z06. Scammers. They never answered my question

1.0

Misrepresented the car.

Misrepresented the car. NOT a corvette eray. It was a corvette z06. Scammers. They never answered my question

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review
5.0

I was truly a great and surprising visit, I thought with

I was truly a great and surprising visit, I thought with seeing all of the cars in the service line I would be there for a long time, but I wasn't. Much appreciated.

5.0

I was truly a great and surprising visit, I thought with

I was truly a great and surprising visit, I thought with seeing all of the cars in the service line I would be there for a long time, but I wasn't. Much appreciated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Show full review
5.0

It was an easy and fast experience.

It was an easy and fast experience. I was provided with several payment options to choose from.

5.0

It was an easy and fast experience.

It was an easy and fast experience. I was provided with several payment options to choose from.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

Show full review
5.0

After driving almost 100K miles it was time to let the

After driving almost 100K miles it was time to let the experts @Pines AutoNation Chevrolet check my Traverse and make the necessary diagnostic and repairs to keep it running like new. As always the Service Advisor explained what needed to be done and also went over maintenance they recommended to be done.

5.0

After driving almost 100K miles it was time to let the

After driving almost 100K miles it was time to let the experts @Pines AutoNation Chevrolet check my Traverse and make the necessary diagnostic and repairs to keep it running like new. As always the Service Advisor explained what needed to be done and also went over maintenance they recommended to be done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Show full review
5.0

My purchase of my new Suburban went very well.

My purchase of my new Suburban went very well. My salesman Matt was courteous, friendly, efficient and professional. He was a pleasure to work with. My new truck was perfectly detailed and he even did the transfer of my existing Onstar account and State Farm insurance. Overall very pleased with this dealership and Matt.

5.0

My purchase of my new Suburban went very well.

My purchase of my new Suburban went very well. My salesman Matt was courteous, friendly, efficient and professional. He was a pleasure to work with. My new truck was perfectly detailed and he even did the transfer of my existing Onstar account and State Farm insurance. Overall very pleased with this dealership and Matt.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Show full review
1.0

My daughter had a HORRIBLE experience with these people

My daughter had a HORRIBLE experience with these people when her 23 Camaro needs servicing! The service department is a mess. They took her car, did not even assign it to a tech for days and then stopped communicating with her. She tried contacting the service manager, but they are unresponsive as well. I have honestly never had such a messy service experience in my life! She finally picked her car back up after a WEEK and they had not done anything at all to try to repair it (or even diagnose the problem with my NEW car). Also, there are no loaner cars, so you have to rent a car if you need transportation while they are holding your car hostage (so be sure you're old enough to rent a car)! An absolute nightmare! We contacted GM and filed a complaint but in the meantime her car STILL needs servicing, so she needs to locate another dealership. AND they had the nerve to tell her that the car was now fixed (after she told them she was picking it up since they hadn’t followed up with her at all), then as soon as she got in the car the SAME issue reoccurred with the infotainment center going black and not working. Just HORRIBLE HORRIBLE service! I can’t believe GM has such a sorry service center working with them. Do NOT take you car to them unless you want to be stressed out and still leave with a malfunctioning automobile!

1.0

My daughter had a HORRIBLE experience with these people

My daughter had a HORRIBLE experience with these people when her 23 Camaro needs servicing! The service department is a mess. They took her car, did not even assign it to a tech for days and then stopped communicating with her. She tried contacting the service manager, but they are unresponsive as well. I have honestly never had such a messy service experience in my life! She finally picked her car back up after a WEEK and they had not done anything at all to try to repair it (or even diagnose the problem with my NEW car). Also, there are no loaner cars, so you have to rent a car if you need transportation while they are holding your car hostage (so be sure you're old enough to rent a car)! An absolute nightmare! We contacted GM and filed a complaint but in the meantime her car STILL needs servicing, so she needs to locate another dealership. AND they had the nerve to tell her that the car was now fixed (after she told them she was picking it up since they hadn’t followed up with her at all), then as soon as she got in the car the SAME issue reoccurred with the infotainment center going black and not working. Just HORRIBLE HORRIBLE service! I can’t believe GM has such a sorry service center working with them. Do NOT take you car to them unless you want to be stressed out and still leave with a malfunctioning automobile!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Show full review
1.0

I am extremely disappointed with the service I received

I am extremely disappointed with the service I received at Autonation. Despite being a loyal customer who has purchased four new trucks from them and consistently brought my vehicles in for service, I was met with subpar service and a lack of integrity. My recent warranty repair experience was a complete disappointment. The manager and service advisor failed to return my calls, and after four days, my truck remained unrepaired and undiagnosed. The appointment was a waste of time, and I feel misled by the service advisor's false claim that the tech was working on my truck. My alarm system keeps track of all actions send to my truck via an aftermarket application, it showed the truck was locked the day I dropped it off and never touched. I will not be returning to Autonation for any future purchases or services. The lack of communication, poor service, and dishonesty have eroded my trust in the dealership. I advise others to explore alternative options for their automotive needs.

1.0

I am extremely disappointed with the service I received

I am extremely disappointed with the service I received at Autonation. Despite being a loyal customer who has purchased four new trucks from them and consistently brought my vehicles in for service, I was met with subpar service and a lack of integrity. My recent warranty repair experience was a complete disappointment. The manager and service advisor failed to return my calls, and after four days, my truck remained unrepaired and undiagnosed. The appointment was a waste of time, and I feel misled by the service advisor's false claim that the tech was working on my truck. My alarm system keeps track of all actions send to my truck via an aftermarket application, it showed the truck was locked the day I dropped it off and never touched. I will not be returning to Autonation for any future purchases or services. The lack of communication, poor service, and dishonesty have eroded my trust in the dealership. I advise others to explore alternative options for their automotive needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

Show full review
5.0

Smooth process and knowledgeable sales team

Juan Rosario was great. Appreciated the follow up and he was extremely knowledgeable. I would recommend! May be reaching to him very soon for another vehicle.

5.0

Smooth process and knowledgeable sales team

Juan Rosario was great. Appreciated the follow up and he was extremely knowledgeable. I would recommend! May be reaching to him very soon for another vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Dealer response

Thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide personable and excellent customer service. Thank you again for the review!

Show full review
See all 1496 reviews