Thank you. Your email has been sent to the dealer.

Share 
Sales Closed
Service Closed
Mon 8:00 AM - 8:00 PM
Tue 8:00 AM - 8:00 PM
Wed 8:00 AM - 8:00 PM
Thu 8:00 AM - 8:00 PM
Fri 8:00 AM - 8:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:00 AM - 7:00 PM
Tue 7:00 AM - 7:00 PM
Wed 7:00 AM - 7:00 PM
Thu 7:00 AM - 7:00 PM
Fri 7:00 AM - 7:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed
{{currentIndex + 1}} of 4

Reviews

4.4
373 lifetime reviews. Includes reviews of Mercedes-Benz of Plano from DealerRater.com
  • Uptown Dallas Buyer

    I recently leased a 2016 S Class Coupe from MB of Plano. It was by far the easiest transaction I've ever had when buying or leasing a new car. The...

    Dealer Response

    Congrats on your S Coupe! What an amazing car to take home. We appreciate the kind note and look forward to serving you again when the time comes....


    Show Full Review

    I recently leased a 2016 S Class Coupe from MB of Plano. It was by far the easiest transaction I've ever had when buying or leasing a new car. They gave me the price I wanted and the most attractive lease versus all MB dealers in Texas. Stephen Gleason was fantastic.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congrats on your S Coupe! What an amazing car to take home. We appreciate the kind note and look forward to serving you again when the time comes. Enjoy the S-Coupe! Thanks again!


    Hide Full Review
  • Our sales consultant Dan Baldom was awesome!!

    You can ask for Dan Balsom and Derek Singhass.-They are very professional and helpful!! They are not pushy like car salesman. We had a very plea...

    Dealer Response

    Puju, thanks for stopping by to share your experience with us. We're pleased that Dan and Derek were able to provide a top-notch experience. We lo...


    Show Full Review

    You can ask for Dan Balsom and Derek Singhass.-They are very professional and helpful!! They are not pushy like car salesman. We had a very pleasant experience throughout our buying process. The facility is also very nice. You wil not regret giving them your business. I highly recommend this car dealership.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Puju, thanks for stopping by to share your experience with us. We're pleased that Dan and Derek were able to provide a top-notch experience. We look forward to serving you again next time. Enjoy the new car!


    Hide Full Review
  • Dishonest & Sketchy described our experience
    April 3, 2017

    Called here this afternoon to check availability of a used vehicle. Anthony Roach answered the phone & said he would check & call me back but he ...

    Mercedes-Benz of Plano

    Heather, we cannot apologize enough for the situation you encountered. There is no excuse, but unfortunate that this happened to you. We hope you ...


    Show Full Review

    Called here this afternoon to check availability of a used vehicle. Anthony Roach answered the phone & said he would check & call me back but he knew some was test driving it earlier. He called me back within 15 minutes & he said yes it is still available, asks so when can you be here & I told him within an hour. He said he would pull it offline for us (AKA hold it) & I called my husband who left work, came home immediately & we were there within an hour as I said we would be. We got there, Anthony Roach shows us the car, has us take it for a test drive, we fall in love & then he has us go in his office where he then comes back with another sales manager who tells us he took a deposit on it WHILE we were there test driving it!! Did I mention it was our first wedding anniversary?!?! Oh also my husband doesn't get paid when he's not working. We only decided to go down there because Anthony Roach said he had taken the car offline for us as long as we were there within an hour. What a terrible thing to do to someone. They told us it happens all the time because they are selling 200 - 300 cars at a time & they can't know what everyone else is working on. Terrible terrible customer service from a Mercedes Benz dealership! Real Classy! To their credit they did offer us 2 alternatives priced $10k over the vehicle we came to look at. How thoughtful!!

    Does not recommend this dealer
    Mercedes-Benz of Plano

    Heather, we cannot apologize enough for the situation you encountered. There is no excuse, but unfortunate that this happened to you. We hope you found your dream car elsewhere and are enjoying it. Please accept this formal apology on behalf of all of us at Mercedes-Benz Plano!


    Hide Full Review
Read All Reviews

Service & Repair

About Our Dealership

Dealer on Cars.com since May 2005

When you purchase a Mercedes-Benz, you purchase one of the finest vehicles in the world. With a 126-year history of safety and comfort innovations, a Mercedes-Benz is clearly an extraordinary investment. In business since 1972, Mercedes-Benz of Plano is committed to providing the Mercedes-Benz experience to all of our clients. We offer an extensive inventory of both new and pre-owned Mercedes-Benz vehicles. In addition, our Service Department has a staff of highly trained technicians and a program for free loaner vehicles.