Reviews
Great service, good courtesy drop off provided.
Great service, good courtesy drop off provided. 20k service was done in two hours. Patrick was good to fill out user service logs
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Royalroy98, thank you for sharing 5-star praise! We're glad to hear Patrick provided great service! We appreciate your endorsement. See you next time. Best wishes!
Fast service.
Fast service. They were willing to have my car brought in for an inspection when other dealerships were giving no options at all.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Faith77, thank you for sharing 5-star praise! We're pleased to hear our team provided fast service! We appreciate your endorsement. See you next time. Best wishes!
Timely, no issues, great communication and reliable
Timely, no issues, great communication and reliable service. Everything worked as expected!! Will come back for sure!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Joemoblu, thank you for sharing 5-star praise! We're glad to hear our team is communicative and reliable! We appreciate your endorsement. See you next time. Thanks again!
Jay Henderson and team are excellent!
Jay Henderson and team are excellent! Great customer service. Answered all of my questions and went up and beyond.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
jamiemmills, thank you for sharing 5-star praise! We're glad to hear Jay Henderson is excellent and provided great customer service! We appreciate your endorsement. See you next time. Best wishes!
John the service manager was very courteous I got the
John the service manager was very courteous I got the problem fixed. I liked the alto ride to home and also the ride from home to the service center to pick up my car
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
rajasugumar, thank you for sharing 5-star praise! We're glad to hear John was courteous and got the problem fixed! We appreciate your endorsement. See you next time. Thanks again!
Great all around experience!
Great all around experience!👍❤️ Will be buying here again for sure. Tired of others dealers trying to scam us!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
apetalplace, thank you for sharing 5-star praise! We're glad to hear our team provided a great all around experience! We appreciate your endorsement. See you next time. Best wishes!
I came to this dealership after getting terrible/NO
I came to this dealership after getting terrible/NO service from the McKinney Mercedes dealership. What a refreshing difference the Plano location is!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
VG, thank you for sharing 5-star praise! We're happy to hear our team provided a refreshing experience! We appreciate your endorsement. See you next time. Take care!
Enjoyable buying experience.
Enjoyable buying experience. No buying pressure and great folks like Sabrina and Ricky made the car buying experience seamless
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Swami, thank you for sharing 5-star praise! We're pleased to hear Sabrina and Ricky made your car buying experience seamless! We appreciate your endorsement. See you next time. Take care!
Eric Alejandrez My service advisor is very helpful and
Eric Alejandrez My service advisor is very helpful and makes sure everything is taken care of as soon as I drive into the Service Center. Very fortunate to have him as my advisor
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Pfgreenf, thank you for sharing 5-star praise! We're happy to hear Eric Alejandrez is helpful and makes sure everything is taken care of! We appreciate your endorsement. See you next time. Thanks again!
I have always received great service from this
I have always received great service from this dealership! Everyone that I have ever dealt with have been courteous and pleasant to work with! I will continue to do business with them! Their lobby is always clean and inviting, as is the service drive through! My service manager that I had today was Jacobi! He was very pleasant, and kept me aware of what was being done to my car, and how long it would take, as well as expected cost! The only disappointment I had was that my key fob could not be repaired, and that a new one was around $800! It’s my fault it was ran over and no longer working, but still disappointed in not having an extra key fob!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
kayatten, thank you for sharing 5-star praise! We're pleased to hear Jacobi was pleasant and kept you informed! We appreciate your endorsement. See you next time. Thanks again!