Skip to main content

Empire Chrysler Jeep Dodge RAM of West Islip

(1,408 reviews)
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award

Reviews

(1,408 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Empire Chrysler Jeep Dodge RAM of West Islip from DealerRater.

Want to share your experience with this dealership?

Write a review

Did what I needed and pointed out other preventative

Did what I needed and pointed out other preventative service that is coming up in

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Jagostino, Thank you for your very kind review. We are always happy to hear that we have given our customers 100% satisfaction! We look forward to seeing you again when your car is ready for its next service.

The service was fast and timely and the place was clean ,

The service was fast and timely and the place was clean , the service manager was great

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Frank, We appreciate you taking the time to let us know how are dealership is doing. Our service team works so hard to serve each customer with fast and easy customer service and hassle-free experience. Please let us know if there is anything else we can do to assist you, we would love to help.

Awesome service, comfortable seating, great coffee!

Awesome service, comfortable seating, great coffee! Thanks for everything. Service was quick and promised on time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Brett, Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. We look forward to the next time we serve your vehicle needs again.

EXCELLENT DEALERSHIP.

EXCELLENT DEALERSHIP. SEAVY WILLIAMS A CREDIT TO THIS BUSINESS. EXTREMELY INTENT ON CUSTOMER SATISFACTION. WILL RETURN.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Salvatore, Thank you very much for taking the time to write this wonderful review. We are glad you stopped by and that your experience at- Empire CDJR of West Islip was a positive one. We also know that Seavy was happy to help you!

Its an awesome dealership.

Its an awesome dealership..they take great care of your vehicle..always a good experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with us. We are delighted to hear that your vehicle experience with our team was so pleasant from the start to finish. We look forward to the next opportunity to serve you again.

The service is always excellent!

The service is always excellent! Jim always goes above and beyond to make sure that everyone has a good experience at Jeep. Jim is friendly, professional and looks out for the customer. When I arrive for a service visit I make sure to look for Jim!.. I appreciate that he respects your time and wants to get you back to work / life ASAP. Jim is the BEST

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Lis, Thank you for sharing this review with us. Jim and the rest of our service crew are always striving to be very concise and thoroughly. We are glad to hear that your experienced and appreciated their attention to detail. We look forward to the next time we serve your needs again!

Was able to communicate exactly what I wanted and it was

Was able to communicate exactly what I wanted and it was delivered. Process was easy and seamless.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

A, We are glad to hear that you were able to find the perfect vehicle for you with the best prices. Our entire team will be honored to hear you were so pleased with their amazing customer service! We look forward to the next opportunity to serve you again!

Very quick service appointment, everybody was very nice

Very quick service appointment, everybody was very nice and helpful. Waiting time was quick. Our service guy Joe Deguire was great

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Michael, Thank you for your very kind review. We are pleased to hear that your vehicle service experience with Joe was so positive. We look forward to seeing you again when it is time for your next service.

Great service.

Great service. They always take care of you at this dealer ship. I will definitely be coming back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Marc, Thank you for your time and feedback. We are thrilled to hear that your service experience with us was so pleasant! We look forward to the next opportunity to serve your automotive needs!

My experience at Empire CDJR was very pleasant.

My experience at Empire CDJR was very pleasant. Joe Deguire was excellent and I would highly recommend this dealer to my friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

TT, We are so happy to hear your experience at- Empire CDJR of West Islip was so pleasant from the help of Joe! Thank you for your recommendation and we look forward to the next opportunity to serve you again.