Empire Chrysler Jeep Dodge RAM of West Islip

GOOD SERVICE AND PRICING.NO PROBLEMS. NOTHING ELSE TO SAY . KEEP UP THE GOOD WORK. .

Service was fast, great quality, and was kept informed the whole time by the writer rob!

I went in yesterday feeling super overwhelmed after a bad experience at another dealership. Nick set up my appointment and really listened to what I needed. As soon as I arrived, I started working with Jorge Molina—he was amazing! Seriously the best car shopping experience I’ve had. Daniel in financing was also great—he explained everything clearly and made the process easy. Highly recommend this place! And definitely ask for Jorge for the best experience!

Will was very responsive and quick to get back to me. The best commuting Jeep dealership I’ve experienced

Joe Deguire has been the service advisor I see at this dealer. He is professional, kind and keeps me informed throughout the length of the services being provided. I appreciate the professionalism and care he shows to make sure I am completely satisfied with everything done

Needed service for a coolant leak and a few other item. Joe Deguire was pleasant to deal with. He gave me a realistic estimate of when work would be done and kept me informed.

Luis was great. He was very easy to work with and great communication. I would highly recommend.

Joe Deguire was great to work with he is always going the extra mile to help the costumer in any way he can. a young guy with a lot of knowledge about the products and services offered. Always updating you on whats going on and the time needed to complete the work. A pleasure to work with!!!

Excellent service coordinated by Joe Deguire. He is always ready to help and explains everything very well

Scott forenza is down right awful!!!! My brand new 2024 wagoneer s had 804 miles and when it was dropped off to me it has 989! That’s an ADDITIONAL 186 miles I did NOT authorize AT ALL! Driving my vehicle after just getting it back, yet again, “service electric vehicle system” came up. According to my service advisor Joe the vehicle is safe to drive and it will go in and off until there’s a fix, which Chrysler does not have supposedly. I call Chrysler, since I already have a case as my car was at the dealer for 5 weeks, I’m told BY CHRYSLER, the update to fix this issue was released A WEEK AGO! I asked them what can I do since I don’t feel safe driving the vehicle they said bring it right back to the dealer and get a loaner that they can NOT deny me a loaner as I feel unsafe driving. Mind you this light came on 10 minutes after me getting back the vehicle. Well according to this xxx scott, it’s safe to drive and just deal with it. Even after saying I had the recorded call from Chrysler nope he told me to deal with it and he’s like I told you the car would have issues. Useless, rude, disrespectful and disgusting! I’ve never met someone so disrespectful. Stay away from Empire Service because of this man!!!!