Reviews
I would like to thank Vinson Noel he was awesome even...
I would like to thank Vinson Noel he was awesome even delivered the car to my house!! And got a great deal..love the jeep.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so glad to hear that Vinson and the rest of our wonderful staff got you a great price and made your car buying experience an excellent one! Thank you for the 5-star review, and congratulations on your new Jeep!
I and my wife were very satisfied with the service we...
I and my wife were very satisfied with the service we received at your dealership. Megan Sheehan was very knowledgeable and understanding of the issues we were having with the rotating shifter on our 2018 ram
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your 5-star review! We are happy to hear that Megan provided you topnotch service! We appreciate your business and hope to work with you again!
Alejandro,Diego and Sam were very professional . Friendly...
Alejandro,Diego and Sam were very professional . Friendly and very noledgable. Alejandro was not pushy but precisstant. Diego was very helpful with the finance . And was able to work with the banks in our favor. A big thanks to all of you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We thank you for your positive review!! Glad we were able to help you in the purchase of your new vehicle !! If you ever need anything feel free to reach out to me directly Sam Rivera General Sales Manager 631-422-0123 Ext 1862 srivera@eagny.com
Jonathon Rodriguez was the service advisor and did an...
Jonathon Rodriguez was the service advisor and did an excellent job of explaining everything to me and got me in and the job done in a timely manner. I was very impressed with his professionalism.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Dawn, We're happy to hear that Jonathon provided you a fast and informative service experience! Thank you for taking the time to share your 5-star review with us, and we hope to work with you again!
Marvi Turcios Very pleasant and followed up on all my...
Marvi Turcios Very pleasant and followed up on all my questions. Great customer service. Also finance person Tom was very helpful informative and a pleasure to deal with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your 5 star review !!! We're glad that you had a great experience as we pride ourselves in customer satisfaction !! We appreciate your business !! If there is anything else we can do for you feel free to reach out to me at 631-422-0123 ext. 1862 or email me at srivera@eagny.com Sam Rivera General Sales Manager
On Saturday 2/13/2021 unable to start the car,triple A...
On Saturday 2/13/2021 unable to start the car,triple A started it,the battery was 4 years old and decided to replace it.Jerome called Empire Chrysler service department, Brian Bishop answered the phone and said to bring the car in for a battery replacement. BRIAN with his service team was able to get the job done right away! BRIAN has been my C300 service advisor for many years!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad that Brian was able to get your battery replaced quickly and get you back on the road! Thank you for your 5-star review, and we look forward to continuing to work with you in the future!
BM was very helpful, knowledgeable, professional and...
BM was very helpful, knowledgeable, professional and efficient. He definitely wants what is best for his clients! We look forward to working with him in the future! We love our Grand Cherokee! Thank you BM!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Alexis, Thank you for sharing your 5-star review with us! We're so glad that BM took excellent care of you and helped you get a great new car! We look forward to working with you in the future as well, and Congratulations on your new Grand Cherokee!
This was my first leasing experience and it was a great...
This was my first leasing experience and it was a great one. Brittany was excellent. She was extremely professional and fair. I would definitely recommend
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for recommending Brittany and for sharing your 5-star review! We're so happy to hear that she took excellent care of you and helped you get into a great new car! We hope you will visit again for your future car needs! Congratulations on your new vehicle!
Everyone was helpful and professional . The waiting area...
Everyone was helpful and professional . The waiting area was good . Wish you had coffee but I understand precaution . There must be a way to do it
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the 5 stars! We are pleased that you had an excellent experience with our fantastic staff! We appreciate your business and hope to work with you again!
Would recommend going to see him if in search of a car....
Would recommend going to see him if in search of a car. He is friendly, professional, and very patient. We appreciate your help BM Islam.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hi Jean, Thank you for sharing your positive review with us! we're so glad that BM provided you a great car buying experience, and we hope you will visit us again! Congratulations on your new vehicle!