Reviews
Write a reviewSimplest buying experience I have ever had.
I was very impressed with how quick and easy it was for me to purchase my truck from Platinum Auto Sales. When I was searching for my truck on-line I happened to find what I was looking for at Platinum Auto. I live almost three hours away from their dealership so I called them up to see if I could work out a deal before I drove all the way to the dealership. Dan and I were able to come to and agreement before I ever left my house. Once I got to the dealership Dan put me out on a test drive, once I was satisfied we were able to get the paperwork done in 15 minutes. I never once felt pressured into buying the vehicle, and I want to thank them for the very laid back experience. If you want to buy a car with a no pressure sales experience I highly recommend them!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Purchased
Platinum Auto Group has the cleanest cars I have ever seen on a lot. I recently purchased an Expedition from there and absolutley love it. Platinum Auto Group actually takes pride in there vehicles. I realized this just from searching around for vehicles. I went to Dayton then to Lima to look for a nice vehicle that I would not have to stick money into it after I bought it. The vehicle I purchased was Clean Inside and Out, The Tires were NEW, The Brakes were New. Just all AROUND amazing vehicle. Very Happy Customer. I will be purchasing all my Vehicles from Platinum.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent Sales and Service
I want to start by saying how astonished I am by your outstanding Service and Sales teams! I recently purchased a vehicle from you dealership and the excellent service start with Adam. Adam was quick to respond to every question I had via e-mail, which I know had to be difficult. When I was finally able to come look at the vehicle I was pleasantly surprised to be greeted not only by the vehicle, but by a salesmen that didn try to pour on the sugar. Adam was a complete straight shooter and I asked him a question he didn know, he said don know but I can find out If I asked that question down here in Dayton where I now live the salesman would have made something up. As far as that is concerned the salesmen in Greenville where I am from originally would have come up with their own answer as well. When people have been through as many sales transactions as I have they can see right through all of the fluff and seeing someone that is being genuine was very comforting and reassuring. To sum up the sale of the vehicle Adam was straight forward, prompt, and professional. I have to let you know how extremely pleased I am with the service I received from Tony Woods! I am a very loyal person when it comes to service because it is hard to find people you can trust. I have never met Tony only talked to him on the phone, but the care he has taken to ensure I was satisfied with the quality and workmanship was hands down the best I have ever experienced! You can tell that he takes pride in his work. It is because of Tony I will be switching from using the same mechanic for 20 years to your service department. You truly have a valuable asset with Tony as an employee! Your entire operation is first class. Everyone I talked to on the phone was polite and courteous. I have told everyone family and co-workers how exceptionally please I was with the entire transaction. One co-work is actually going to call the first of the week to see about a car for his son because of the great service I received. Please share this letter with your staff and let them know that their customers appreciate them and that their hard work does not go unrecognized.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Laid back shopping experience
I went to Platinum Auto with a couple of vehicels in mind, after browsing the lot for a little while I was greeted by a member of their non pushy staff. They were able to answer all the questions I had about the vehicels I was looking at, and I never felt pressured to buy at all. I test drove 2 cars, and was very impressed with the way both of them drove. Both cars were very clean and better maintained than most used car dealerships. Overall I was very satisfied to Platinum Auto and I suggest them to anyone looking to buy a vehicle
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service, Friendly Staff, Quality Repairs
I brought my Grand Prix in to the Service Department at Platinum Auto Group, and did not really know what was wrong with it. From the moment I entered the service door, I was greeted with friendly and professional service. They took te time to explain in depth what my car was doing, and why, they also gave me my options as far as repair. They performed repairs quickly, and at much cheaper rates than I have seen elsewhere. I will definitely make them my permanent place to go for service, and recommend them to anyone that I can. Platinum Auto Group gets straight A's in my book...if you get a chance, stop in to see them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Chevy Malibu
Wanted to drop you a line and say thanks for all your help in buying the Malibu SS. Mary and I had a great time during the process and want to thank you and the company for how you handled the sale of the car. It was a very pleasant time and we would refer anyone that would ask us to you and Platinum. The car ran great on the way back to Columbus and rode very well. Thanks again for all your help in this matter. It was a pleasure.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Just Looking
I was recently just out and about driving around. Seen a vehicle that caught my eye so I figured I would just stop in to look... well ended up buying a car. Platinum Auto Group is the most laid back dealership I have ever been too. There not your typical dealership that pushes you into a vehicle, they give you your space. Once I decided to buy the vehicle they had me In and out of there in 40 Minutes. Other Dealerships I have been too... I have spent Hours there. I strongly recommend Platinum Auto Group for your next purchase. Great Dealership that is family owned.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Service
I took my car to the platinum service department and had a great experience. Fast,easy,and great pricing. I will be back!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service department
I recently had my car serviced at Platinum Auto and will continue doing so. I had my car taken care of within a short period of time and at a great price. I wanted to let everyone know about the great service here!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Looking for cars
I had a great experience at platinum auto group. The salesperson was really laid back and answered all my questions. I ended up purchasing a 2005 ford expedition and love it. I will definitely be coming back to purchase my next car. Thanks for the help Adam.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase