Bachman Subaru

When searching for a Subaru Outback I got immediate assistance and received a price quote on the one I was interested in almost immediately. They quoted a price that was not the lowest one I could find for this vehicle, but was close to it. The big reason I bought from Bachman was that they were able to give me an exact final amount for the Outback to include tax, title & licensing which is a big deal for me. Sales staff was very helpful and got the paperwork completed within an hour. Rolled out of there in a great 2017 Subaru Outback limited. I know where to go for my next Subaru!

I was in the process of looking for a new Subaru Forester and saw that they were selling the color and trim that I liked. I scheduled and appointment to view the vehicle with the intention of buying. The reason I scheduled an appointment was this dealership is 2.5 hours from my home. I called and confirmed again the vehicle was available before we headed out and told them we were on our way. Over half way to the dealership I received a call from the sales rep that I was scheduled to meet saying he sold the car. And on top of that he sold it 2 hours previous and didn't inform us. He said well we have other ones that are different colors if you would like to see them. The purpose of my scheduling the appointment was to hold the car for me to make this drive to see it and buy it. If that's how you treat costumers before they are even costumers I can only imagine how they treat you once they have your money. Unprofessional.

From the first call to find out if they still had the vehicle I was interested in to walking out after buying from them, they were incredibly nice and respectful. They stayed late to finish my deal and thanked us for staying late to buy from them. Incredible people. Sales person and finance person were very nice to deal with. Even chatted it up after the sale was final outside at 10pm. Thank you for taking care of us when another dealer didn't want us at 730 at night!