New 888-739-1736 Dealer Website
Used 888-905-1484 Email Dealer
Service 866-965-4220

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Sales Closed
Service Closed
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 8:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 9:00 AM - 2:00 PM
Sun Closed
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Reviews

4.8
136 lifetime reviews.
  • Sold the vehicle I schedule to view and buy

    I was in the process of looking for a new Subaru Forester and saw that they were selling the color and trim that I liked. I scheduled and appointm...

    Dealer Response

    Thank you for the post and we do apologize for the confusion. I'd like to speak with you further about this situation and see if I can get to the ...


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    I was in the process of looking for a new Subaru Forester and saw that they were selling the color and trim that I liked. I scheduled and appointment to view the vehicle with the intention of buying. The reason I scheduled an appointment was this dealership is 2.5 hours from my home. I called and confirmed again the vehicle was available before we headed out and told them we were on our way. Over half way to the dealership I received a call from the sales rep that I was scheduled to meet saying he sold the car. And on top of that he sold it 2 hours previous and didn't inform us. He said well we have other ones that are different colors if you would like to see them. The purpose of my scheduling the appointment was to hold the car for me to make this drive to see it and buy it. If that's how you treat costumers before they are even costumers I can only imagine how they treat you once they have your money. Unprofessional.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the post and we do apologize for the confusion. I'd like to speak with you further about this situation and see if I can get to the bottom of what took place. Would you mind emailing me direct at mtownsley@bachmanautogroup.com? Send me your contact info and I will reach out to you asap. Thanks, Mark Townsley Director of Business Development.


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  • Great place to buy a car!

    From the first call to find out if they still had the vehicle I was interested in to walking out after buying from them, they were incredibly nice...

    Dealer Response

    Dana, thank you so much for taking the time to write this great review! We look forward to servicing your future automotive needs! Visit us on Fa...


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    From the first call to find out if they still had the vehicle I was interested in to walking out after buying from them, they were incredibly nice and respectful. They stayed late to finish my deal and thanked us for staying late to buy from them. Incredible people. Sales person and finance person were very nice to deal with. Even chatted it up after the sale was final outside at 10pm. Thank you for taking care of us when another dealer didn't want us at 730 at night!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dana, thank you so much for taking the time to write this great review! We look forward to servicing your future automotive needs! Visit us on Facebook for more updates. Sincerely, Mark Townsley - Director of Business Development - mtownsley@bachmanautogroup.com


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  • Love My Subaru!!

    Great service. Our salesman, Ken Sutton, was very helpful and knowledgeable. The process was quick and easy.

    Dealer Response

    Your kind words mean lot to us. We appreciate your feedback and are happy to hear that Ken was able to meet your needs. At Bachman Subaru, we alwa...


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    Great service. Our salesman, Ken Sutton, was very helpful and knowledgeable. The process was quick and easy.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Your kind words mean lot to us. We appreciate your feedback and are happy to hear that Ken was able to meet your needs. At Bachman Subaru, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Regards, Mark Townsley Director of Business Development mtownsley@bachmanautogroup.com


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Service & Repair

About Our Dealership

Dealer on Cars.com since April 2012

Bachman Subaru is proud to serve Louisville with the safest vehicles on the road. Subaru is the only brand to have every vehicle named an IIHS Top Safety Pick. Come visit our new location at I64 and Hurstbourne Parkway.

"Bachman Makes the Difference!"