DARCARS KIA Temple Hills

4.3 out of 5 4.3

Reviews

4.3 out of 5 4.3
36 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 2.0 out of 5
    April 28, 2020

    Please go else where to buy a car or get service done. I had over 10 recalls in one year. Service department don’t care at all . They will keep you waiting... days and hours on hold.

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    3.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your feedback. We invite you to contact us at 800.327.2277 or customerrelations@darcars.com, so we may discuss your specific personal ex...perience. Thank you, DARCARS Customer Relations

  • 4.0 out of 5
    November 21, 2019

    If I didn't have to wait so long, that may have made my experience a bit more exciting. The customer service rep. was not as helpful or friendly as I expected.

    3.0 out of 5
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    3.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for bringing this to our attention. We are troubled to learn of your displeasure with any wait time that was longer than anticipated. Please... know as our customer, we value your feedback and would like to connect with you to best resolve your concerns. We can be reached at customerrelations@darcars.com or 800-327-2277 if you would like additional assistance. DARCARS Customer Relations

  • 5.0 out of 5
    March 5, 2019

    I WAS COMPLETELY SATISFIED WITH THE SERVICE I RECEIVED ROM YOU SALESMAN KIRK NEWMAN i will always go for service at KIA SOUL. THANK U

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 19, 2019

    Great experience I have never had a service at Darcars Kia Marlow heights that was unsatisfactory. From the initial call to making the service appointment... the customer service is always great.

    5.0 out of 5
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    Not Applicable
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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 28, 2018

    Todd Ramberg is an amazing Assistant Service Manager. He is professional and attentive to all of his customers needs and ensure that we get what we need.... I highly recommend him and this dealership!

    5.0 out of 5
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    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 4, 2018

    Aaron really took the time to make sure I got exactly what I wanted. He has a great relationship with all his customers and even makes sure every visit... is great after you bought your car. When you spend money on a new car you not only want great customer service but you want to buy it from someone who actually cares about your needs.

    5.0 out of 5
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    5.0 out of 5
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    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 10, 2018

    Went from an Audi to Kia Stinger, very happy with the process. Alexander Wallace was very helpful and respectful, didn't constantly call and harass annoyingly.... Time was set to meet and we did. Deal was worked out, happy on both ends. Everyone stayed late to see that I went out happy and taken care of. Would highly recommend to others.

    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    December 29, 2017

    Mr. Mike Moses was very helpful and provided me with the best customer service i have had in awhile. Thanks,

    5.0 out of 5
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    5.0 out of 5
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    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 18, 2017

    Salesman Vandyke Jackson is the best.. recommmend everyone to have him as a sales rep.. this is my second car from him and he always goes above and beyond... to make sure you are happy customer before leaving the lot. He checkin from time to time to see if there any questions or concerns.

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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Meagan!! Thank you for sharing your experience with us!! Congratulations!

  • 5.0 out of 5
    November 9, 2017

    i went from a range rover to a kia sportage. I was told I was crazy. The engine is more responsive, the technology is so much better, the extras I get... werent even offered in my range rover and I also have cooled seats. I made the mistake of buying from autonation but from now on I'll be buying from DARCARS.

    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Wonderful! Thank you so much! Congratulations on your new Sportage! Enjoy!

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