Reviews
Angela Johnson is the Bomb Dot Com. She went above and...
Angela Johnson is the Bomb Dot Com. She went above and beyond to get my deal and took me where I needed to go to get the correct papers taken care of. Her positive energy just radiates. She takes you step by step in the sales process. Just love Angela Johnson. Sincerely Jocelyn Bell
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for the 5 star review! We hope you're enjoying your new Lexus. And hope to see you again soon.
Ms Neva D. Lee
I have no complaint with Dar Car Kia, I have good service with the service department, my sales person Van Dyke Jackson is an excellent sales person, very polite, very knowledgeable of the car I am interest in, he had sold me two Kia Soul from the temple hill site, I will refer him to any one that want a kiA, keep the good work up van Dyke , your personality will get you ahead in life , thank you 😊 for your excellent services
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your wonderful review and recommendation, Neva! We're happy to hear that VanDyke always provides you with good service. We look forward to seeing you again soon. DARCARS Customer Relations
Bad service
Please go else where to buy a car or get service done. I had over 10 recalls in one year. Service department don’t care at all . They will keep you waiting days and hours on hold.
- Customer service 3.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your feedback. We invite you to contact us at 800.327.2277 or customerrelations@darcars.com, so we may discuss your specific personal experience. Thank you, DARCARS Customer Relations
MissMiss
If I didn't have to wait so long, that may have made my experience a bit more exciting. The customer service rep. was not as helpful or friendly as I expected.
- Customer service 3.0
- Buying process 3.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you for bringing this to our attention. We are troubled to learn of your displeasure with any wait time that was longer than anticipated. Please know as our customer, we value your feedback and would like to connect with you to best resolve your concerns. We can be reached at customerrelations@darcars.com or 800-327-2277 if you would like additional assistance. DARCARS Customer Relations
Best dealership!
Fantastic “first” buying experience at darcars kia! Big big thank you to sales representative Angela, she is the best! The finance manager, Alexander was extremely helpful and went above and beyond. The sales manager Moses offered me the best deal! I definitely recommend these guys!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
this is what i purchased i will go back for servi
I WAS COMPLETELY SATISFIED WITH THE SERVICE I RECEIVED ROM YOU SALESMAN KIRK NEWMAN i will always go for service at KIA SOUL. THANK U
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent service
Great experience I have never had a service at Darcars Kia Marlow heights that was unsatisfactory. From the initial call to making the service appointment the customer service is always great.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Service!
Todd Ramberg is an amazing Assistant Service Manager. He is professional and attentive to all of his customers needs and ensure that we get what we need. I highly recommend him and this dealership!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
The experience was almost painless, then GREAT!
The day we purchased our New Sorento was not planned. We only came in to compare pricing. Kirk was very attentive to us and not pushy, because at the end of the day you can't make people buy a car. My husband is a pretty tough customer, but Kirk never loss his professionalism. We wish him much succcess and we will recommend him to friends and family! Thanks Kirk TEAM JEFFERIES... you are lucky we didn't go to Waldorf KIA :)
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Salesman
We had a great Salesperson named Aaron Bennett. Buying a car can be overwhelming but he is a down to earth salesperson who looks out for people. I highly recommend him,
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car