Skip to main content

Jack O' Diamonds

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,005 reviews)
2022 consumer dealer award
View 3 awards
2022 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,005 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jack O' Diamonds from DealerRater.

Want to share your experience with this dealership?

Write a review

Always friendly and speedy service. This is the third...

Always friendly and speedy service. This is the third vehicle I have purchased from JOD and I will see them for the next one. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Servicing my car

Great people that care and the best servicing in east Texas. The dealership is so very clean. It has a comfortable waiting area, with coffee and popcorn available, free of course. Quick service and a clean car leaving you with a smile as you leave

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great customer service.

As always, Kaylen was knowledgeable and professional. She is a pleasure to work with. Also, the entire Jack O' Diamonds team worked to service my car much more quickly than I expected.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Service Department

Paula in the Service Department is awesome! We own three Honda’s and she and the expert technicians help us keep all of them in excellent condition. Gary M.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Ask for Sam Price best salesman ever. Honest and no push...

Ask for Sam Price best salesman ever. Honest and no push type of guy. Very knowledgeable and easy transaction. Great place to buy your Honda

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great Service

Been in a couple times lately. Always quick and friendly service. Also got a tempting look at a new Honda. Would recommend this dealer to others

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Fast efficient service

Didn'[t need a reservation, so surprised that the service took so short a time. Excellent experience and will definitely come back. They even washed my car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Amazing New Car Experience

Just dropped in to view used or new vehicle! Salesman James Cole approaches and helps us with detailed information and a test drive of car. We purchased new Honda CRV and happy we purchased from Jack O’Diamonds and James Cole, awesome time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Repaired my 2016 Honda Fit

My Honda Fit check engine lights kept staying on with others. I was professionally cared for from the drop off to the pick up. The staff were competent and diagnosed the issues and resolved them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Always good

They do a great job, keep you up dated as the service progresses. Price is always competitive. Never force addition service on you. Quite professional. I enjoy doing business there unlike other new car service departments.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.