Reviews
From making the appointment to Pick up and drop off,...
From making the appointment to Pick up and drop off, great customer service ! Loved the video The service technician sent. 5 stars for service dep
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Adam, thank you for doing business with us at McDonald Volkswagen. We're glad to hear that you enjoyed your service visit and we look forward to taking care of you during your next appointment!
Wonderful service. Fast, no pressure, kind, and...
Wonderful service. Fast, no pressure, kind, and professional. We love our new car and we appreciate McDonald Volkswagen so much. Great experience and great people.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5-star review! We are so glad you enjoyed working with our team at McDonald Volkswagen, and it means a lot that we provided the kind and professional service we pride ourselves on here. We hope that you continue to enjoy your new car!
Brad and John worked on my car and were both great. John...
Brad and John worked on my car and were both great. John was very thorough in the video going over my service and my skylight issue while Brad went above and beyond by offering to provide a Lyft so I would be able to get my car picked the same day it was done.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Katy, thank you for taking the time to review McDonald Volkswagen! It's great to hear that Brad & John provided you with the outstanding service that we strive for. We wish you safe travels & hope that we get an opportunity to work with you again!
McDonald Volkswagen was fast, efficient, and accurate in...
McDonald Volkswagen was fast, efficient, and accurate in the diagnosis of the unscheduled fault of the Atlas vehicle. We were a little surprised that the Atlas had these problems being only a year old but it does happen. Best of all was I received a video walkaround of the vehicle explaining the problems and pointing out solutions. Brad in service was friendly and managed the process. You're in good hands if you go to McDonald Volkswagen!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Matt, thank you for trusting the McDonald Volkswagen team to get the job done. I'm happy to hear that Brad got you back on the road in your Volkswagen Atlas. We wish you safe travels!
Outstanding stock of new and used vehicles, nice showroom...
Outstanding stock of new and used vehicles, nice showroom and staff is professional and polite. Went to buy one car and left with two, that's how good they are! Very happy with both cars. Logan was our salesperson and was great!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for reviewing McDonald Volkswagen. It is our priority to ensure guests drive off in the perfect car and it's wonderful to hear that Logan helped you find two vehicles! We wish you safe travels & look forward to your next visit.
sales person was excellent
Katrina was efficient and great to work with. I would highly recommend both the sales person and McDonald automotive. I got the best price and the financing was as advertised
- Customer service 5.0
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- Quality of repair 5.0
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Leo, thanks for taking the time to review the wonderful experience you had at McDonald Volkswagen! It is our priority to provide guests with outstanding service and I am proud to hear that Kartina hit the mark. Enjoy your new ride!
The team at McDonald Volkswagen really went beyond my...
The team at McDonald Volkswagen really went beyond my expectations to ensure the absolute best experience. Thank you Scott, Rod and especially Sarah. An exceptional group of outstanding people, working very diligently to satisfy their clients. Thank you! Marcus
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Marcus, thank you for taking the time to share such wonderful feedback! It is wonderful to hear that Scott, Rod & Sarah provided you with the five-star service that we strive for. We look forward to your next visit to McDonald Volkswagen!
We had problems with a new purchase and we were able to...
We had problems with a new purchase and we were able to exchange/trade for the same style, color car with very little trouble or confusion.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5-star review! It was our pleasure to work with you here at McDonald Volkswagen. If you ever need anything else, don't hesitate to come back and see us again!
The minute I walk inside and talk to chris, IIknew I was...
The minute I walk inside and talk to chris, IIknew I was in the right place, Good service and good people to do business This happy medium for help me.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for reviewing McDonald Volkswagen! It is great to hear that Chris took care of you during your visit. We look forward to seeing you in the future!
McDonald Volkswagen has upstanding employees who go above...
McDonald Volkswagen has upstanding employees who go above and beyond. They will find what’s right for you and make sure it’s what you’re looking for.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for taking the time to review McDonald Volkswagen, Victoria! It is great to hear that our team has earned your five-stars and we look forward to seeing you next time!