Reviews
⭐⭐⭐⭐⭐ We recently purchased our new 2027 Tiguan SEL R-Line Turbo from McDonald Volkswagen, and we couldn’t be happier with the experience! We had a pretty negative experience with a previous purchase when the dealership was under different management, so we were a little hesitant to give them another chance. I’m really glad we did! Ryan, the store director, and Spencer, who works in sales, were absolutely fantastic. They listened to our concerns, treated us fairly, and genuinely went above and beyond to earn back our trust. The difference under the new management is night and day. We got a great deal, felt appreciated throughout the process, and couldn’t be happier with our new Tiguan. A big thank-you to Ryan and Spencer for turning our opinion of McDonald Volkswagen around. You’ve definitely earned our future business!
⭐⭐⭐⭐⭐ We recently purchased our new 2027 Tiguan SEL R-Line Turbo from McDonald Volkswagen, and we couldn’t be happier with the experience! We had a pretty negative experience with a previous purchase when the dealership was under different management, so we were a little hesitant to give them another chance. I’m really glad we did! Ryan, the store director, and Spencer, who works in sales, were absolutely fantastic. They listened to our concerns, treated us fairly, and genuinely went above and beyond to earn back our trust. The difference under the new management is night and day. We got a great deal, felt appreciated throughout the process, and couldn’t be happier with our new Tiguan. A big thank-you to Ryan and Spencer for turning our opinion of McDonald Volkswagen around. You’ve definitely earned our future business!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I had a few repairs done on my 2015 VW Golf GTI, and as usual, I was very happy with the great service and repairs that were completed at McDonald Volkswagen on Broadway in Littleton, CO. Stephen Guillet was friendly, helpful, and professional. I really appreciated, that for this repair visit, he tried to give me a few discounts on the final costs, since the issues I was having with the car ended up being on the more expensive side. Carlos, the technician who worked on my car, did an awesome job diagnosing and fixing the issues my car was having! I really appreciated the detailed video that he made to show me what his inspection had uncovered. I really like that McDonald Volkswagen has their techs make those videos for the customers, since I’m assuming for safety reasons they can’t have the customers going back to the service/repair garage. I would recommend McDonald Volkswagen on Broadway in Littleton, CO to friends and family.
I had a few repairs done on my 2015 VW Golf GTI, and as usual, I was very happy with the great service and repairs that were completed at McDonald Volkswagen on Broadway in Littleton, CO. Stephen Guillet was friendly, helpful, and professional. I really appreciated, that for this repair visit, he tried to give me a few discounts on the final costs, since the issues I was having with the car ended up being on the more expensive side. Carlos, the technician who worked on my car, did an awesome job diagnosing and fixing the issues my car was having! I really appreciated the detailed video that he made to show me what his inspection had uncovered. I really like that McDonald Volkswagen has their techs make those videos for the customers, since I’m assuming for safety reasons they can’t have the customers going back to the service/repair garage. I would recommend McDonald Volkswagen on Broadway in Littleton, CO to friends and family.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience! Luis was extremely helpful and accommodating. He made the whole process easy and enjoyable.
Great experience! Luis was extremely helpful and accommodating. He made the whole process easy and enjoyable.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Just purchased a new vehicle from McDonald. Luis was great to work with, respectful and not pushy. Provided a lot of great information.
Just purchased a new vehicle from McDonald. Luis was great to work with, respectful and not pushy. Provided a lot of great information.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I went to McDonald Volkswagen for my 80K service on my 2015 VW Golf GTI and was helped by Stephen Guillet in the service dept. He was very friendly, helpful and knowledgeable. I would recommend McDonald Volkswagen to friends and family.
I went to McDonald Volkswagen for my 80K service on my 2015 VW Golf GTI and was helped by Stephen Guillet in the service dept. He was very friendly, helpful and knowledgeable. I would recommend McDonald Volkswagen to friends and family.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It was an awesome experience working with McDonald VW especially with my sales representative Luis. He answered all of our questions directly, super knowledgeable about the car make and models, as well as go beyond to search for available options. This was my first car but Luis made the process to be way less stressful! He is also super transparent about everything especially when it comes to used cars history. The entire process is super smooth and welcoming.
It was an awesome experience working with McDonald VW especially with my sales representative Luis. He answered all of our questions directly, super knowledgeable about the car make and models, as well as go beyond to search for available options. This was my first car but Luis made the process to be way less stressful! He is also super transparent about everything especially when it comes to used cars history. The entire process is super smooth and welcoming.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience! What I appreciated most was we went and test drove a car, didn't love it, and I was NOT hounded by Luis and team to come back. He just let us know he was there if we wanted to come back and suggested a different vehicle. A week later we decided we should go see the Tiguan he recommended and my daughter fell in love! Numbers were not where I wanted them to be, and in came Ryan to save the day! He worked his magic and we left with a brand new 2026 Tiguan SE Rline. John in finance, made the process so quick and easy, and got us on our way quickly. I highly recommend this dealer as well as Luis to get your deal going.
Great experience! What I appreciated most was we went and test drove a car, didn't love it, and I was NOT hounded by Luis and team to come back. He just let us know he was there if we wanted to come back and suggested a different vehicle. A week later we decided we should go see the Tiguan he recommended and my daughter fell in love! Numbers were not where I wanted them to be, and in came Ryan to save the day! He worked his magic and we left with a brand new 2026 Tiguan SE Rline. John in finance, made the process so quick and easy, and got us on our way quickly. I highly recommend this dealer as well as Luis to get your deal going.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Danielle, Thank you so much for taking the time to share such a thoughtful review. It truly means a great deal to all of us. It was an absolute pleasure working with you and your family. One of the things I enjoyed most about your journey was that nobody ever felt pressured. Sometimes the first vehicle isn't the right one, and that's perfectly okay. Luis did exactly what we hope every member of our team does—he listened, stayed in touch, and was there when you were ready. I still remember the excitement when your daughter fell in love with the Tiguan. While the numbers weren't quite where we needed them initially, I'm so glad I had the opportunity to step in and help bring everything together. Seeing your family drive away in a brand-new 2026 Tiguan SE R-Line made all of the work worthwhile. Thank you for recognizing Luis, John, and our team. We truly appreciate the trust you placed in us, and knowing you'd recommend both our dealership and Luis means more than you know. Enjoy your beautiful new Tiguan, and please remember that our relationship doesn't end with your purchase. If you ever need anything, we're always happy to help. Warmly, Ryan Sampson Director | McDonald Volkswagen
Luis Ortiz at McDonald Volkswagen made purchasing a vehicle a great experience. He was friendly, professional, and made the car-buying process smooth from start to finish. He took the time to answer my questions and concerns, was responsive throughout the whole process, and made sure everything went efficiently. I really appreciated his service and willingness to help, he went the extra mile, put a bow on the car, made it sparkle, and made me feel at ease with this big purchase. 1000/10 recommend asking for Luis! Thank you tons!
Luis Ortiz at McDonald Volkswagen made purchasing a vehicle a great experience. He was friendly, professional, and made the car-buying process smooth from start to finish. He took the time to answer my questions and concerns, was responsive throughout the whole process, and made sure everything went efficiently. I really appreciated his service and willingness to help, he went the extra mile, put a bow on the car, made it sparkle, and made me feel at ease with this big purchase. 1000/10 recommend asking for Luis! Thank you tons!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Lizzy, Thank you so much for taking the time to share your experience and for your incredibly kind words. Reading your review made me smile because it captures exactly what we hope every customer feels when they visit us. Buying a vehicle is a big decision, and I'm so glad Luis made you feel comfortable, informed, and excited throughout the process. The little details—like presenting your vehicle with a bow and making sure it was spotless—are all part of creating an experience you'll remember. I'll be sure to share your review with Luis. I know he'll truly appreciate hearing how much his effort meant to you. Thank you again for trusting McDonald Volkswagen with your purchase. We hope you enjoy your new Honda. Warm regards, Ryan Sampson Director | McDonald Volkswagen
Luis, has been fantastic from the beginning! He has been but super helpful and his customer service goes above all. Thanks Luis!
Luis, has been fantastic from the beginning! He has been but super helpful and his customer service goes above all. Thanks Luis!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I would like to thank you George and Luis for making pickup incredibly cool. My kid, in particular, fell in love with the color and the car. Thank you for making our delivery memorable. Special thanks to Luis for taking the time to understand our culture and making the experience much more memorable.
I would like to thank you George and Luis for making pickup incredibly cool. My kid, in particular, fell in love with the color and the car. Thank you for making our delivery memorable. Special thanks to Luis for taking the time to understand our culture and making the experience much more memorable.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car