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ARC Auto Store

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (534 reviews)
Sales hours: 9:00am to 5:00pm
Service hours: 9:00am to 3:00pm
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Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–5:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 9:00am–3:00pm
Sunday Closed Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (534 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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It's not what you thought it was

I purchased a 2014 Maserati in Sept.2021 online to be shipped to Pennsylvania. I was told before the purchase that the car had been inspected and serviced. This was not true. After purchase I had to replace the front and rear brake pads and rotors at a cost of $2600. The driver side door mirror is inoperable and the Tire Pressure Monitor System is sending a code. Did I mention that I canceled unnecessary Gap Insurance and am still waiting for the refund to be forwarded to my finance company. Way too much effort for things that should have been right

It's not what you thought it was

I purchased a 2014 Maserati in Sept.2021 online to be shipped to Pennsylvania. I was told before the purchase that the car had been inspected and serviced. This was not true. After purchase I had to replace the front and rear brake pads and rotors at a cost of $2600. The driver side door mirror is inoperable and the Tire Pressure Monitor System is sending a code. Did I mention that I canceled unnecessary Gap Insurance and am still waiting for the refund to be forwarded to my finance company. Way too much effort for things that should have been right

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 3.0
  • Quality of repair 3.0
  • Overall facilities 3.0
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I bought Toyota Prius, Angel Snow started talking to us...

I bought Toyota Prius, Angel Snow started talking to us but John completed the process. John is an amzing guy, very frinedly and polite. We are happy with his customer service and we will recommend this dealer for our friends and relatives. Over all very good satisfaction visiting ARC Store. All The Best Angel and John. Sincerely, Desti

I bought Toyota Prius, Angel Snow started talking to us...

I bought Toyota Prius, Angel Snow started talking to us but John completed the process. John is an amzing guy, very frinedly and polite. We are happy with his customer service and we will recommend this dealer for our friends and relatives. Over all very good satisfaction visiting ARC Store. All The Best Angel and John. Sincerely, Desti

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Angel was great to buy a car from. The sales process was...

Angel was great to buy a car from. The sales process was quick, without pressure to close unless you're happy. The car is clean and in good shape.

Angel was great to buy a car from. The sales process was...

Angel was great to buy a car from. The sales process was quick, without pressure to close unless you're happy. The car is clean and in good shape.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Awesome experience.

Angel was awesome! Super personable and patient. Not to pushy and very professional! I would recommend this dealership to anyone looking for a great car with a great experience.

Awesome experience.

Angel was awesome! Super personable and patient. Not to pushy and very professional! I would recommend this dealership to anyone looking for a great car with a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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ARC auto store review

I came back to ARC auto store to buy a 2011 Lexus because of my great impression with the way Ms Dauphin Butler to sever her customers since I first met her. I believe, I will come back to see her for an other car purchase (for my son) sometime next year. Thank you ARC auto store and Ms Dauphin for your excellent services. Han Le

ARC auto store review

I came back to ARC auto store to buy a 2011 Lexus because of my great impression with the way Ms Dauphin Butler to sever her customers since I first met her. I believe, I will come back to see her for an other car purchase (for my son) sometime next year. Thank you ARC auto store and Ms Dauphin for your excellent services. Han Le

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Called dealership about 28 model A woody. Wasn't sure...

Called dealership about 28 model A woody. Wasn't sure where it was located. Cargurus had them together from all over. Had several questions about car & Angel Snow answered all of them or found out answers for me. Good experience. Refreshing to get straight answers. Many folks give you bla bla these days. Thank you for a good dealer relationship Ray Clyatt

Called dealership about 28 model A woody. Wasn't sure...

Called dealership about 28 model A woody. Wasn't sure where it was located. Cargurus had them together from all over. Had several questions about car & Angel Snow answered all of them or found out answers for me. Good experience. Refreshing to get straight answers. Many folks give you bla bla these days. Thank you for a good dealer relationship Ray Clyatt

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great Customer Service!

I was an out of state buyer and got to work with Angel and Jon. Very pleased with the vehicle we bought and their quality of service. Highly recommend.

Great Customer Service!

I was an out of state buyer and got to work with Angel and Jon. Very pleased with the vehicle we bought and their quality of service. Highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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outstanding service

A month ago, i visited the store to purchase a used car. Although we were not qualified to buy the car, we still receive excellent customer service from Ms. Dauphin Butler. Today, we visited again and still receive that excellent service from Ms. Butler.

outstanding service

A month ago, i visited the store to purchase a used car. Although we were not qualified to buy the car, we still receive excellent customer service from Ms. Dauphin Butler. Today, we visited again and still receive that excellent service from Ms. Butler.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I purchased a 2011 Subaru Impreza hatchback in March...

I purchased a 2011 Subaru Impreza hatchback in March 2021. The car was in excellent shape, looked new, had 123,000 miles and the price was very reasonable. Also, the auto check vehicle history report was helpful to see what I was getting into. The surprise of the day was the trade in amount for my 2006 Subaru Outback Sport. Dauphin Butler was my sales representative and she made the buying experience easy, smooth and professional. I certainly recommend ARC Auto Store if you are looking for a decent used car.

I purchased a 2011 Subaru Impreza hatchback in March...

I purchased a 2011 Subaru Impreza hatchback in March 2021. The car was in excellent shape, looked new, had 123,000 miles and the price was very reasonable. Also, the auto check vehicle history report was helpful to see what I was getting into. The surprise of the day was the trade in amount for my 2006 Subaru Outback Sport. Dauphin Butler was my sales representative and she made the buying experience easy, smooth and professional. I certainly recommend ARC Auto Store if you are looking for a decent used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Amazing Experience!

I just purchased a used 2007 Volkswagen Eos from ARC. it is a manual transmission and before my test drive I hadn’t been behind the wheel of one in a very long time. Jonathan was very patient and encouraging and made the test drive a pleasant experience (even after I stalled the car in traffic twice.) He made the buying process beyond easy and he responded quickly whenever I asked him to send documents to my loan officer. I could not have been more pleased with my experience at this dealership and with Jonathan. I would definitely return to purchase another vehicle from them.

Amazing Experience!

I just purchased a used 2007 Volkswagen Eos from ARC. it is a manual transmission and before my test drive I hadn’t been behind the wheel of one in a very long time. Jonathan was very patient and encouraging and made the test drive a pleasant experience (even after I stalled the car in traffic twice.) He made the buying process beyond easy and he responded quickly whenever I asked him to send documents to my loan officer. I could not have been more pleased with my experience at this dealership and with Jonathan. I would definitely return to purchase another vehicle from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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