Skip to main content

ARC Auto Store

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (534 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (534 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

2014 Dodge Dart

Fabulous service. Todd Koehly is a superb salesman. Friendly, knowledgable, and focused on making sure he meets the customer's needs. First rate all around.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Justin is a true professional

Working with Justin was a pleasure. Very professional and honest. He made the process pleasant and simple. I highly recommend giving Justin and this dealership a chance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Good experience

I recommend this dealership, great people, easy process. Great selection on vehicles. I would definitely go back for any car needs I have. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

great salesman mediocre dealer

justin was a great salesman and helpful but the dealer overall was just ok and had some anoying policys if i buy a car outright and do not finance it through you then you have no need or right to my insurance info i called multiple times for the exact price as i was bringing a bank check then last minute after ive driven 1 and a half hours to get there they hit you with a $275 document fee and told i had to pay for temp tags whether i needed / wanted them so i took the tag then trashed it the next day when i put my real tags on Justin did tell me that the car had two keys which was very important to me as Mini cooper keys are expensive then told me at time of sale they couldn't find second key and if they did it would be mailed out with the title well you can guess what happened they never found the keys but did offer me a discount to get a key that i declined as i am going to decline the free oil change that was offered for me to give a 5 star review especially since i did not give 5 stars also did not receive a car fax in my paperwork packet i was showed one at sale time but never got a copy but no big deal with that but with that said i did get a car i wanted at a decent price with a mediocre dealer but the test drive was spectacular and Justin is the only reason i went through with the purchase

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Got the exact car I needed

I needed a Prius due to all the mileage I do in a year. I talked to Todd Koehly and he made it very simple. I had the best buy I could find. Great guy , knows what he is talking about.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Responsive, Friendly and Patient

We called Miles about a vehicle and he was quick to get us information through email and responsive via text. When we arrived he and everyone were friendly and helpful and patient while we made our decision. Overall very happy with our experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

It was awesome!

Found the car, test drove it immediately, and in doing paper work quick as ever. Glad I came here. The price was reasonable and the monthly payments are perfect.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Above and Beyond

Miles (Mike Liles) was wonderful. I called from 2hrs away, he was able to line up financing with my trade in and all so I just showed up and signed papers and took the keys. Super easy process, thorough, and worked hard to get my loan where I needed it. Really great experience overall. Plus I LOVE my new to me 2015 Nissan Rogue! Thanks Miles!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

good customer services

we met up with Justin and he was very helpful everyone was helpful that spoke with us. The truck we bought is lovely thanks to ARC Auto I would refer anyone there

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesome Corvette

I'd been looking for the perfect Corvette, and came across one at ARC Auto. Stopped in one late afternoon and spoke to Michael Cummings. Made plans to come back, drive the car, which I did a few days later. Super clean 2011 Corvette Grand Sport. Purchased it on Jan 31, 2019. This dealership is A1 and would buy from them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No