AutoNation Ford Arlington

4.6 out of 5 (4.6) 292 reviews

Dealer on Cars.com since October 2003

Currently in stock!

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Today's Hours

Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 5:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 8:00 PM
Sat 9:00 AM - 8:00 PM
Sun Closed
Mon 7:00 AM - 7:00 PM
Tue 7:00 AM - 7:00 PM
Wed 7:00 AM - 7:00 PM
Thu 7:00 AM - 7:00 PM
Fri 7:00 AM - 7:00 PM
Sat 7:00 AM - 5:00 PM
Sun Closed

Reviews

4.6 out of 5 4.6
292 lifetime reviews.
  • Great experience from beginning to end
    January 5, 2016

    I had some very special circumstances around my purchase. My salesman Ricky Jessup was very informative and accommodating. They have a customer for li...fe in me.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 1.0 out of 5
    Worst experience ever
    April 7, 2018

    I spent 45 minutes in the showroom waiting to be helped. 10 sales people sat at random desks and several sales managers at theirs. No one even spoke t...o me. I approached a salesman and asked about a vehicle. Was told they were busy. I was the only customer in the place. I would not buy from this dealer if they were the only one in town. Extremely rude and uncaring. I took my CASH business elsewhere and could not be happier.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to leave us this detailed feedback. Excellent customer service is our top priority and we are disappointed to learn that... you may have had anything less than a stellar experience with us. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (817) 200-4503 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.


  • 5.0 out of 5
    Best Vehicle Purchase EVER
    March 28, 2018

    From the time we walked in the showroom we were treated great. Every effort was taken to make sure we were comfortable and relaxed. No pressure of any... kind was ever put on us except to make sure we were pleased with the buying experience. I will be back to AutoNation when I need another vehicle.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service Shop

Service Reviews

lifetime reviews of the Service Department.

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Service Pricing

    Oil, Filter Change

    $53.58

    Tire Rotation

    $24.95

    Wheel Balance

    $60.67

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Special Offers

This dealership offers 556 Offers on 19 Models

About Our Dealership

Dealer on Cars.com since October 2003

We make buying and selling your vehicle easy. The price you see is the price you pay. Every 1Price Pre-Owned Vehicle we sell is one, no-haggle price and it comes with a 5-day return policy*. Plus, we'll buy your car and you don't have to buy one from us. Now that's easy. *Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
AutoNation Ford Arlington
1400 W Interstate 20 Arlington, TX 76017
New (888) 895-2610
Used (888) 231-5261
Service (888) 252-3798
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