Reviews
I had a great experience with getting my new Ford Bronco
I had a great experience with getting my new Ford Bronco Sport. I knew the exact car I wanted and they were able to make it happen for me. Huge thanks to Floyd for his wonderful customer service & very professional in handling our questions. David (Finance) was also a pleasure to work with in getting me a good deal & can?t wait to work with them moving forward!
I had a great experience with getting my new Ford Bronco
I had a great experience with getting my new Ford Bronco Sport. I knew the exact car I wanted and they were able to make it happen for me. Huge thanks to Floyd for his wonderful customer service & very professional in handling our questions. David (Finance) was also a pleasure to work with in getting me a good deal & can?t wait to work with them moving forward!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Amanda, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The service was better than I expected.
The service was better than I expected. They estimated 5-7 days to get it done, but it took 3 days. I also knew the status of my car while the car was in service via a service advisor, Joshua. Great communication. Thank you
The service was better than I expected.
The service was better than I expected. They estimated 5-7 days to get it done, but it took 3 days. I also knew the status of my car while the car was in service via a service advisor, Joshua. Great communication. Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are pleased to hear you had such a positive experience with us, Sam! Don't hesitate to call us if you ever need anything. Be safe on the road!
Thank you for the excellent service, Amber made sure all
Thank you for the excellent service, Amber made sure all my concerns were looked at and my vehicle was worked on in fast timing. Autonation Ford will continue to be my go to dealership for my service needs.
Thank you for the excellent service, Amber made sure all
Thank you for the excellent service, Amber made sure all my concerns were looked at and my vehicle was worked on in fast timing. Autonation Ford will continue to be my go to dealership for my service needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Leroi was an awesome sales person and really took care of
Leroi was an awesome sales person and really took care of during the whole process. Would recommend him again. We have purchased last three trucks from this dealership
Leroi was an awesome sales person and really took care of
Leroi was an awesome sales person and really took care of during the whole process. Would recommend him again. We have purchased last three trucks from this dealership
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Paul, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Arlington! If you ever need help, just give us a call. Happy motoring!
Ricky and Leroy are the best.
Ricky and Leroy are the best. Love the car. Only complaint is the rear lift is not automatic which we understood it would be. It is very difficult for us to close and the FOB is not capable of operating everything that we thought it should. Maybe we can order a better one. That is a Dealer issue not the guys.
Ricky and Leroy are the best.
Ricky and Leroy are the best. Love the car. Only complaint is the rear lift is not automatic which we understood it would be. It is very difficult for us to close and the FOB is not capable of operating everything that we thought it should. Maybe we can order a better one. That is a Dealer issue not the guys.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at (817) 200-4503 at your earliest convenience to discuss how we can turn your experience into a positive one.
Please don't misunderstand. Our experience was extremely positive. Ricky and LeRoy were very pleasant to work with, If we ever have to buy another car I hope they are still with you. Thank You Sharon and Richard Galipeau
Every time I come to Auto Nation my experience has been
Every time I come to Auto Nation my experience has been very pleasant. The customer service that Peggy gives has always been over the top, however I think you all need to start applying some type of customer loyalty discount!
Every time I come to Auto Nation my experience has been
Every time I come to Auto Nation my experience has been very pleasant. The customer service that Peggy gives has always been over the top, however I think you all need to start applying some type of customer loyalty discount!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, thank you for taking the time to leave us feedback. If you'd be willing to provide more feedback, please reach out to us at (817) 200-4503 so we can assist you further.
Great customer service.
Great customer service. Always friendly, helpful staff. Hilliard has always been helpful and is knowledgeable. I will always take my ford vehicles to this location.
Great customer service.
Great customer service. Always friendly, helpful staff. Hilliard has always been helpful and is knowledgeable. I will always take my ford vehicles to this location.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jessica, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests, and we look forward to your next visit!
No response from the dealer so far.
No response from the dealer so far. Not sure what else I can say at this time.
No response from the dealer so far.
No response from the dealer so far. Not sure what else I can say at this time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello Kevin, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
I have purchased 2 cars from this dealership.
I have purchased 2 cars from this dealership. They were all friendly, knowledgable and very helpful. Ready to negotiate. I recommend this dealership.
I have purchased 2 cars from this dealership.
I have purchased 2 cars from this dealership. They were all friendly, knowledgable and very helpful. Ready to negotiate. I recommend this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!
Great service and experience!
Great service and experience! Carlos was very attentive and helpful. David from the finance dept. was very explicative! Great experience overall. One suggestion, offer more perks!
Great service and experience!
Great service and experience! Carlos was very attentive and helpful. David from the finance dept. was very explicative! Great experience overall. One suggestion, offer more perks!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Carlos, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Arlington. Don't hesitate to call us if you ever need anything. Be safe on the road!