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AutoNation Ford Arlington

(2,014 reviews)
Visit AutoNation Ford Arlington
Sales hours:
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday Closed
New (888) 895-2610 (888) 895-2610
Used (888) 231-5261 (888) 231-5261
Service (888) 252-3798 (888) 252-3798

Inventory

See all 596 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since October 2003.
We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Reviews

(2,014 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Ford Arlington from DealerRater.

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I had a great experience with getting my new Ford Bronco

I had a great experience with getting my new Ford Bronco Sport. I knew the exact car I wanted and they were able to make it happen for me. Huge thanks to Floyd for his wonderful customer service & very professional in handling our questions. David (Finance) was also a pleasure to work with in getting me a good deal & can?t wait to work with them moving forward!

I had a great experience with getting my new Ford Bronco

I had a great experience with getting my new Ford Bronco Sport. I knew the exact car I wanted and they were able to make it happen for me. Huge thanks to Floyd for his wonderful customer service & very professional in handling our questions. David (Finance) was also a pleasure to work with in getting me a good deal & can?t wait to work with them moving forward!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Amanda, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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The service was better than I expected.

The service was better than I expected. They estimated 5-7 days to get it done, but it took 3 days. I also knew the status of my car while the car was in service via a service advisor, Joshua. Great communication. Thank you

The service was better than I expected.

The service was better than I expected. They estimated 5-7 days to get it done, but it took 3 days. I also knew the status of my car while the car was in service via a service advisor, Joshua. Great communication. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear you had such a positive experience with us, Sam! Don't hesitate to call us if you ever need anything. Be safe on the road!

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Thank you for the excellent service, Amber made sure all

Thank you for the excellent service, Amber made sure all my concerns were looked at and my vehicle was worked on in fast timing. Autonation Ford will continue to be my go to dealership for my service needs.

Thank you for the excellent service, Amber made sure all

Thank you for the excellent service, Amber made sure all my concerns were looked at and my vehicle was worked on in fast timing. Autonation Ford will continue to be my go to dealership for my service needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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Leroi was an awesome sales person and really took care of

Leroi was an awesome sales person and really took care of during the whole process. Would recommend him again. We have purchased last three trucks from this dealership

Leroi was an awesome sales person and really took care of

Leroi was an awesome sales person and really took care of during the whole process. Would recommend him again. We have purchased last three trucks from this dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Paul, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Arlington! If you ever need help, just give us a call. Happy motoring!

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Ricky and Leroy are the best.

Ricky and Leroy are the best. Love the car. Only complaint is the rear lift is not automatic which we understood it would be. It is very difficult for us to close and the FOB is not capable of operating everything that we thought it should. Maybe we can order a better one. That is a Dealer issue not the guys.

Ricky and Leroy are the best.

Ricky and Leroy are the best. Love the car. Only complaint is the rear lift is not automatic which we understood it would be. It is very difficult for us to close and the FOB is not capable of operating everything that we thought it should. Maybe we can order a better one. That is a Dealer issue not the guys.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at (817) 200-4503 at your earliest convenience to discuss how we can turn your experience into a positive one.

Consumer response

Please don't misunderstand. Our experience was extremely positive. Ricky and LeRoy were very pleasant to work with, If we ever have to buy another car I hope they are still with you. Thank You Sharon and Richard Galipeau

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Every time I come to Auto Nation my experience has been

Every time I come to Auto Nation my experience has been very pleasant. The customer service that Peggy gives has always been over the top, however I think you all need to start applying some type of customer loyalty discount!

Every time I come to Auto Nation my experience has been

Every time I come to Auto Nation my experience has been very pleasant. The customer service that Peggy gives has always been over the top, however I think you all need to start applying some type of customer loyalty discount!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello, thank you for taking the time to leave us feedback. If you'd be willing to provide more feedback, please reach out to us at (817) 200-4503 so we can assist you further.

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Great customer service.

Great customer service. Always friendly, helpful staff. Hilliard has always been helpful and is knowledgeable. I will always take my ford vehicles to this location.

Great customer service.

Great customer service. Always friendly, helpful staff. Hilliard has always been helpful and is knowledgeable. I will always take my ford vehicles to this location.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Jessica, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests, and we look forward to your next visit!

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No response from the dealer so far.

No response from the dealer so far. Not sure what else I can say at this time.

No response from the dealer so far.

No response from the dealer so far. Not sure what else I can say at this time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hello Kevin, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

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I have purchased 2 cars from this dealership.

I have purchased 2 cars from this dealership. They were all friendly, knowledgable and very helpful. Ready to negotiate. I recommend this dealership.

I have purchased 2 cars from this dealership.

I have purchased 2 cars from this dealership. They were all friendly, knowledgable and very helpful. Ready to negotiate. I recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

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Great service and experience!

Great service and experience! Carlos was very attentive and helpful. David from the finance dept. was very explicative! Great experience overall. One suggestion, offer more perks!

Great service and experience!

Great service and experience! Carlos was very attentive and helpful. David from the finance dept. was very explicative! Great experience overall. One suggestion, offer more perks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Carlos, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Arlington. Don't hesitate to call us if you ever need anything. Be safe on the road!

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