Reviews
Write a reviewThe three musketeers got me a great automobile!!!
Andru, Bremt and Murcus are amazing! They help me to find the perfect car for the perfect price. I would recommend buying here even to my grandma. These wonderful gentlemen get the job done.
I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Jennifer Barger, Customer Loyalty Director
I pass three Ford stores to arrive at Grapevine ford.
I pass three Ford stores to arrive at Grapevine ford. The staff in the sales department and finance department, are the best in Texas.
Thank you for the kind words, Chris! I am happy to hear that we could help. Please let me know if you need anything else. --Jennifer Barger, Customer Loyalty Director
Best Dealership
DevIn, Paul, Cameron, H, Cameron M and Thanh are the best guys to work with at Grapevine ford. These guys are amazing and always do a super fantastic job. I pass three Ford stores to get to Grapevine ford. That should tell you something. Highly recommend this dealership and these gentlemen.
Thank you so much for the review, Chris! The Grapevine Ford team appreciates your business and the five stars! We hope you are loving your new vehicle. Please let us know if we can help you with anything in the future. --Jennifer Barger, Customer Loyalty Director
Best dealership ever
They were the best! They found time the perfect deal for me and it did not take very much time at all. They were all so kind and helpful the entire time. They even offered us some pizza while we waited.
Glad we could help! Thank you for choosing Grapevine Ford. Please let us know if you need anything in the future. --Jennifer Barger, Customer Loyalty Director
Purchased a used car with Grapvine Ford on11/26/22
I purchased a car today at Grapevine Ford. I worked with Mike from the sales side and he is completely professional. Mike helped closing the deal and I would recommend the dealership for others.
I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Jennifer Barger, Customer Loyalty Director
From the first contact via internet to face to face
From the first contact via internet to face to face contact at the dealership, I found all team members to be Attentive, Professional and Courteous!
I’m glad you had a great experience, Judy. Please let us know if we can help you with anything in the future. --Jennifer Barger, Customer Loyalty Director
Outstanding Customer Service
They didn't have the car I wanted when I first went in, but Rashard kept in touch. When my car became available he called me and I drove it home two days later. Excellent customer service and great people. I would absolutely reconmend Grapevine Ford to my friends and family.
Thank you for the kind words, Mike! I am happy to hear that we could help. Please let me know if you need anything else. --Jennifer Barger, Customer Loyalty Director
The worst car buying experience ever.
The worst car buying experience ever. I was quoted a price verbally, had to come in to get it in writing (first clue), got there and price was almost $14,000 higher. All of the slimely sales tactics used - they just lie - there's a reason there three pages in on the review / ratings for fords in TX. So many other dealers in the DFW area to choose from - don't waste your time going in and playing games. Other dealers were willing to quote via text / email with much better prices.
Hi. I am very sorry to read about this. Thank you for bringing this to our attention and for providing your feedback. If there is anything we can do to make this right for you, please reach out to me, Jennifer Barger, Customer Loyalty Director, at (817) 481-3531 or email at LoyaltyDirector@GrapevineFord.com.
We found it all at Grapevine Ford!
We went to several dealerships looking for a car and good service. At some found cars, but no service. At others we found service, but no cars. Happily we found both great cars and excellent service at Grapevine Ford. We would certainly go back, and recommend this dealership to everyone!
Thank you for sharing your experience, Steve. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. --Jennifer Barger, Customer Loyalty Director
Thank you grapevine Ford I recommend this dealer
I went to Grapevine for the purchase A 2022F150 very happy with the purchase The whole team took care of us it was a good experience I definitely recommend it definitely will buy my next vehicle from
Thank you for the kind words, Victoria! I am happy to hear that we could help. Please let me know if you need anything else. --Jennifer Barger, Customer Loyalty Director