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Grapevine Ford Lincoln

(3,168 reviews)
Visit Grapevine Ford Lincoln
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 8:30am–9:00pm 7:00am–7:00pm
Tuesday 8:30am–9:00pm 7:00am–7:00pm
Wednesday 8:30am–9:00pm 7:00am–7:00pm
Thursday 8:30am–9:00pm 7:00am–7:00pm
Friday 8:30am–9:00pm 7:00am–7:00pm
Saturday 8:30am–9:00pm 7:00am–4:00pm
Sunday Closed Closed
New (469) 206-4953 (469) 206-4953
Used (469) 293-3344 (469) 293-3344
Service (469) 629-5995 (469) 629-5995

Inventory

See all 702 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since April 2005.
Welcome to Grapevine Ford Lincoln- Serving the North East Dallas Texas Area with New Ford and Lincoln Cars Trucks Vans and SUVs. We offer sales service parts and a complete Collision Center. In addition to new vehicles we also have a fine selection of used cars trucks and SUVs including Certified automobiles. At Grapevine Ford Lincoln we pride ourselves on treating our customers like family. You don't just buy a car from us but you become part of our family. Our unique new owners' clinics and training workshops help you get the absolute most from your new car truck or SUV.
Please see our website for special sale pricing on all New and Used Vehicles!!!

Service center

Phone number (469) 629-5995

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:00am–4:00pm
Sunday
Closed

Reviews

(3,168 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grapevine Ford Lincoln from DealerRater.

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High pressure salesmen.

High pressure salesmen. Always wanting to tack on extras but hard to get them to honor their after sales service. One of the worst anywhere to be found.

High pressure salesmen.

High pressure salesmen. Always wanting to tack on extras but hard to get them to honor their after sales service. One of the worst anywhere to be found.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Boyce was super accomodating even tjough my car could not

Boyce was super accomodating even tjough my car could not go thru quick lane ad it is a Shelby Super Snake.

Boyce was super accomodating even tjough my car could not

Boyce was super accomodating even tjough my car could not go thru quick lane ad it is a Shelby Super Snake.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We’re glad to hear Boyce was super accommodating, especially given the unique needs of your Shelby Super Snake. It’s great to know our team is ready to assist no matter the vehicle. We appreciate your feedback and look forward to serving you again!

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Everything from beginning to end was respectful,

Everything from beginning to end was respectful, professional, and courteous!!! They even contacted us because we forgot our garage door opener and mailed it back!

Everything from beginning to end was respectful,

Everything from beginning to end was respectful, professional, and courteous!!! They even contacted us because we forgot our garage door opener and mailed it back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're thrilled to hear that you had a smooth and efficient car buying experience with us. Your positive feedback is greatly appreciated. Thank you for the perfect rating!

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Heath our Service Coordinator is literally the best… He’s

Heath our Service Coordinator is literally the best… He’s extremely knowledgeable and helps my husband and I every time!!!!

Heath our Service Coordinator is literally the best… He’s

Heath our Service Coordinator is literally the best… He’s extremely knowledgeable and helps my husband and I every time!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback! We’re thrilled to hear that Heath consistently provides knowledgeable and helpful service for you and your husband. It’s great to know he makes such a positive impact every time you visit. We appreciate your kind words and look forward to assisting you both in the future!

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Great deals, friendly staff, great customer service, very

Great deals, friendly staff, great customer service, very professional, would definitely buy from here again

Great deals, friendly staff, great customer service, very

Great deals, friendly staff, great customer service, very professional, would definitely buy from here again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're thrilled to hear that you had a 5-star experience with us. Your positive feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

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Grapevine Ford for now is truly #1 in servicing your

Grapevine Ford for now is truly #1 in servicing your vehicle. It is rhe only dealership in the whole DFW area that has gotten me in and out in 1 hour for oil change!!! I cant believe it. Including a car wash and the tire rotation. I live in Dallas, so drive that extra mile paid off. Hope it was not coincidence and their manager is really s logistics wizard. Keep it up!!!!! Shout out to Anthony service man.

Grapevine Ford for now is truly #1 in servicing your

Grapevine Ford for now is truly #1 in servicing your vehicle. It is rhe only dealership in the whole DFW area that has gotten me in and out in 1 hour for oil change!!! I cant believe it. Including a car wash and the tire rotation. I live in Dallas, so drive that extra mile paid off. Hope it was not coincidence and their manager is really s logistics wizard. Keep it up!!!!! Shout out to Anthony service man.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to share your experience. We are happy to read that our team has been able to provide exceptional service for you. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty.

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Matthew Hoopes salesman along with service department

Matthew Hoopes salesman along with service department always go above and beyond. Can't say enough!

Matthew Hoopes salesman along with service department

Matthew Hoopes salesman along with service department always go above and beyond. Can't say enough!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're thrilled to hear that you had a smooth and efficient car buying experience with us. Your positive feedback is greatly appreciated. Thank you for the perfect rating!

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Excellent experience.

Excellent experience. Routine maintenance performed in timely fashion. Service Advisor Brendon had vehicle ready as promised. Consistently reliable.

Excellent experience.

Excellent experience. Routine maintenance performed in timely fashion. Service Advisor Brendon had vehicle ready as promised. Consistently reliable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for taking the time to share your experience. We are happy to read that our team has been able to provide exceptional service for you. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty.

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The experience at Grapevine Ford was first class from

The experience at Grapevine Ford was first class from start to finish. I live 3 hours away, the deal was done over the phone. I was at the dealership 80 minutes from the time I arrived to leaving in my new truck. Sales and financing was smooth and efficient. I will definitely continue business here in the future.

The experience at Grapevine Ford was first class from

The experience at Grapevine Ford was first class from start to finish. I live 3 hours away, the deal was done over the phone. I was at the dealership 80 minutes from the time I arrived to leaving in my new truck. Sales and financing was smooth and efficient. I will definitely continue business here in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Very professional and very good service.

Very professional and very good service. They were able to get parts and complete the job in a couple of days

Very professional and very good service.

Very professional and very good service. They were able to get parts and complete the job in a couple of days

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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