Reviews
High pressure salesmen.
High pressure salesmen. Always wanting to tack on extras but hard to get them to honor their after sales service. One of the worst anywhere to be found.
High pressure salesmen.
High pressure salesmen. Always wanting to tack on extras but hard to get them to honor their after sales service. One of the worst anywhere to be found.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Boyce was super accomodating even tjough my car could not
Boyce was super accomodating even tjough my car could not go thru quick lane ad it is a Shelby Super Snake.
Boyce was super accomodating even tjough my car could not
Boyce was super accomodating even tjough my car could not go thru quick lane ad it is a Shelby Super Snake.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We’re glad to hear Boyce was super accommodating, especially given the unique needs of your Shelby Super Snake. It’s great to know our team is ready to assist no matter the vehicle. We appreciate your feedback and look forward to serving you again!
Everything from beginning to end was respectful,
Everything from beginning to end was respectful, professional, and courteous!!! They even contacted us because we forgot our garage door opener and mailed it back!
Everything from beginning to end was respectful,
Everything from beginning to end was respectful, professional, and courteous!!! They even contacted us because we forgot our garage door opener and mailed it back!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're thrilled to hear that you had a smooth and efficient car buying experience with us. Your positive feedback is greatly appreciated. Thank you for the perfect rating!
Heath our Service Coordinator is literally the best… He’s
Heath our Service Coordinator is literally the best… He’s extremely knowledgeable and helps my husband and I every time!!!!
Heath our Service Coordinator is literally the best… He’s
Heath our Service Coordinator is literally the best… He’s extremely knowledgeable and helps my husband and I every time!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! We’re thrilled to hear that Heath consistently provides knowledgeable and helpful service for you and your husband. It’s great to know he makes such a positive impact every time you visit. We appreciate your kind words and look forward to assisting you both in the future!
Great deals, friendly staff, great customer service, very
Great deals, friendly staff, great customer service, very professional, would definitely buy from here again
Great deals, friendly staff, great customer service, very
Great deals, friendly staff, great customer service, very professional, would definitely buy from here again
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're thrilled to hear that you had a 5-star experience with us. Your positive feedback is greatly appreciated. Thank you for taking the time to share your thoughts.
Grapevine Ford for now is truly #1 in servicing your
Grapevine Ford for now is truly #1 in servicing your vehicle. It is rhe only dealership in the whole DFW area that has gotten me in and out in 1 hour for oil change!!! I cant believe it. Including a car wash and the tire rotation. I live in Dallas, so drive that extra mile paid off. Hope it was not coincidence and their manager is really s logistics wizard. Keep it up!!!!! Shout out to Anthony service man.
Grapevine Ford for now is truly #1 in servicing your
Grapevine Ford for now is truly #1 in servicing your vehicle. It is rhe only dealership in the whole DFW area that has gotten me in and out in 1 hour for oil change!!! I cant believe it. Including a car wash and the tire rotation. I live in Dallas, so drive that extra mile paid off. Hope it was not coincidence and their manager is really s logistics wizard. Keep it up!!!!! Shout out to Anthony service man.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience. We are happy to read that our team has been able to provide exceptional service for you. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty.
Matthew Hoopes salesman along with service department
Matthew Hoopes salesman along with service department always go above and beyond. Can't say enough!
Matthew Hoopes salesman along with service department
Matthew Hoopes salesman along with service department always go above and beyond. Can't say enough!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're thrilled to hear that you had a smooth and efficient car buying experience with us. Your positive feedback is greatly appreciated. Thank you for the perfect rating!
Excellent experience.
Excellent experience. Routine maintenance performed in timely fashion. Service Advisor Brendon had vehicle ready as promised. Consistently reliable.
Excellent experience.
Excellent experience. Routine maintenance performed in timely fashion. Service Advisor Brendon had vehicle ready as promised. Consistently reliable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to share your experience. We are happy to read that our team has been able to provide exceptional service for you. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty.
The experience at Grapevine Ford was first class from
The experience at Grapevine Ford was first class from start to finish. I live 3 hours away, the deal was done over the phone. I was at the dealership 80 minutes from the time I arrived to leaving in my new truck. Sales and financing was smooth and efficient. I will definitely continue business here in the future.
The experience at Grapevine Ford was first class from
The experience at Grapevine Ford was first class from start to finish. I live 3 hours away, the deal was done over the phone. I was at the dealership 80 minutes from the time I arrived to leaving in my new truck. Sales and financing was smooth and efficient. I will definitely continue business here in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very professional and very good service.
Very professional and very good service. They were able to get parts and complete the job in a couple of days
Very professional and very good service.
Very professional and very good service. They were able to get parts and complete the job in a couple of days
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair