Reviews
Sandy Smith was great and helped us get the Navigator we
Sandy Smith was great and helped us get the Navigator we wanted! Sandy also spent plenty of time with us to show us all of the features of the vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I am happy to hear our team was able to help. Thank you for choosing Grapevine Ford. Please keep us in mind for all your future needs. --Jennifer Barger, Customer Loyalty Director
This is the fifth car we've bought from Grapevine Ford!
This is the fifth car we've bought from Grapevine Ford! They have always understood or needs and have worked hard to meet those needs! This time was no exception. Fransisco and the rest of the team were the utmost professionals, pleasant to work with and got us into the exact car we wanted! Thank you again!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Matt! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford. --Jennifer Barger, Customer Loyalty Director
I thought you guys were very inviting from beginning to
I thought you guys were very inviting from beginning to end. Our sales rep was awesome, listened, and meet my requirements he was professional and made sure to only work on what we wanted and looking for. The finance rep was really professional and very easy to work with. All in all, it was an awesome experience and we walked away very happy. We have been Ford owners for many years and never had this quality of service. Thank you for your professionalism, listening, not pushing, and working with us.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the review! The Grapevine Ford team appreciates your business and the five stars! We hope you are loving your new vehicle. Please let us know if we can help you with anything in the future. --Jennifer Barger, Customer Loyalty Director
Grapevine Ford is the best
Grapevine Ford was a wonderful experience. Our salesperson Michael Winters was extremely helpful, patient and knowledgeable. The entire staff was such a joy to work with. If you are looking for a vehicle Grapevine Ford is the place to go.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for the review, Jimmy! The Grapevine Ford team appreciates your business and the five stars! We hope you are loving your new vehicle. Please let us know if we can help you with anything in the future. --Jennifer Barger, Customer Loyalty Director
Grapevine Ford will absolutely take care of you!
Top notch service. Top notch selection. Top notch people! Fransisco was a pro from start to finish and worked to get me into the car I wanted with seemingly no issues! I highly recommend him and Grapevine Ford!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. --Jennifer Barger, Customer Loyalty Director
Awesome experience from Beginning to End
Everyone was inviting, professional, and more than willing to listen, and work with you. I was very happy when I was done, great experience from beginning to end.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the kind words! I am happy to hear that we could help. Please let me know if you need anything else. --Jennifer Barger, Customer Loyalty Director
Easiest to work with!!!!
Working with these guys was great. Aaron and Joe answered all my questions while I was pondering the numbers. Aaro Showed me the different options of several trim packages that fit my criteria and worked with me on my trade-in. He even helped me gather and transfer my stuff from the old truck to the new one. I left another dealership without a deal due to not getting a straight honest answer to my questions. So glad I did not have that same experience here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the kind words! I am happy to hear that we could help. Please let me know if you need anything else. --Jennifer Barger, Customer Loyalty Director
Such a great experience purchasing my vehicle!
Such a great experience purchasing my vehicle! Maksym was a pleasure to work with and extremely knowledgeable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the 5-star rating! Please let us know if we can help you with anything in the future. --Jennifer Barger, Customer Loyalty Director
Car was ready for review and team was very knowledgeable.
Car was ready for review and team was very knowledgeable. In and out in 4h with my target interest rate and monthly payment.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5-star rating! Please let us know if we can help you with anything in the future. --Jennifer Barger, Customer Loyalty Director
What a great dealership and buying experience.
What a great dealership and buying experience. Rashard was especially great as was Andrew Boaz
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5-star rating! Please let us know if we can help you with anything in the future. --Jennifer Barger, Customer Loyalty Director