Reviews
We had a great experience with the service department
We had a great experience with the service department when we took our car in for an oil change.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wonderful customer service.
Wonderful customer service. I would bring my car back here again. I’ve had nothing but good experiences with this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I am always pleased with my service experience at Grubbs
I am always pleased with my service experience at Grubbs Infiniti. From the moment I arrive, I’m greeted by someone immediately and always pleased with the staff, the dealership experience and my service advisor. It’s the reason why I have purchased 5 Infiniti’s!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jade and Grubbs Team gave me excellent customer service.
Jade and Grubbs Team gave me excellent customer service. Jade answered all my questions and made sure my car was ready on time to leave for work. She followed up with me and made sure my car was okay and if I needed anything I had her number. She also helped me with installing my license plate and printed off instructions to program my garage remote access. Thank you Jade and the Grubbs Team for taking good care of me!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Scott was very helpful and communicated well.
Scott was very helpful and communicated well. When I arrived there were no loaners available and he tracked one down for me. The issue was hard to reproduce and he worked closely with service to get to the bottom of it.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very polite employees.
Very polite employees. Very clean dealership and restrooms. Snacks were good. Car was washed and running great
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Andrew was a very knowledgeable service adviser extremely
Andrew was a very knowledgeable service adviser extremely friendly and helped me out beyond.What I normally get I was extremely impressed with the service and the contact provided to keep me up to date on the progress of my vehicle
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The whole process was online and by phone.
The whole process was online and by phone. It was quick and easy. Very happy! KH
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Fast, friendly, no xx.
Fast, friendly, no xx. Left feeling great about purchase. Thanks, Grubbs Infinity. Great service. Yeah.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Just purchased a 2025 Infiniti QX80 and was very
Just purchased a 2025 Infiniti QX80 and was very impressed by the outstanding customer service and professionalism from everyone at the dealership. Esat Dreshaj was an excellent Salesperson and really went above and beyond to make our car buying experience easy and enjoyable. We will absolutely recommend them to all of our friends looking for a new car.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car