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Grubbs INFINITI

(2,311 reviews)
Visit Grubbs INFINITI
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (817) 786-4705 (817) 786-4705
Used (817) 786-4953 (817) 786-4953
Service (817) 803-6216 (817) 803-6216

Reviews

(2,311 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grubbs INFINITI from DealerRater.

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We had a great experience with the service department

We had a great experience with the service department when we took our car in for an oil change.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Wonderful customer service.

Wonderful customer service. I would bring my car back here again. I’ve had nothing but good experiences with this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I am always pleased with my service experience at Grubbs

I am always pleased with my service experience at Grubbs Infiniti. From the moment I arrive, I’m greeted by someone immediately and always pleased with the staff, the dealership experience and my service advisor. It’s the reason why I have purchased 5 Infiniti’s!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Jade and Grubbs Team gave me excellent customer service.

Jade and Grubbs Team gave me excellent customer service. Jade answered all my questions and made sure my car was ready on time to leave for work. She followed up with me and made sure my car was okay and if I needed anything I had her number. She also helped me with installing my license plate and printed off instructions to program my garage remote access. Thank you Jade and the Grubbs Team for taking good care of me!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Scott was very helpful and communicated well.

Scott was very helpful and communicated well. When I arrived there were no loaners available and he tracked one down for me. The issue was hard to reproduce and he worked closely with service to get to the bottom of it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very polite employees.

Very polite employees. Very clean dealership and restrooms. Snacks were good. Car was washed and running great

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Andrew was a very knowledgeable service adviser extremely

Andrew was a very knowledgeable service adviser extremely friendly and helped me out beyond.What I normally get I was extremely impressed with the service and the contact provided to keep me up to date on the progress of my vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The whole process was online and by phone.

The whole process was online and by phone. It was quick and easy. Very happy! KH

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Fast, friendly, no xx.

Fast, friendly, no xx. Left feeling great about purchase. Thanks, Grubbs Infinity. Great service. Yeah.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Just purchased a 2025 Infiniti QX80 and was very

Just purchased a 2025 Infiniti QX80 and was very impressed by the outstanding customer service and professionalism from everyone at the dealership. Esat Dreshaj was an excellent Salesperson and really went above and beyond to make our car buying experience easy and enjoyable. We will absolutely recommend them to all of our friends looking for a new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.