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Grubbs INFINITI

(2,304 reviews)
Visit Grubbs INFINITI
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (817) 786-4705 (817) 786-4705
Used (817) 786-4953 (817) 786-4953
Service (817) 803-6216 (817) 803-6216

Reviews

(2,304 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grubbs INFINITI from DealerRater.

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I have been going to Grubbs Infiniti Grapevine since I

I have been going to Grubbs Infiniti Grapevine since I bought my car there in 2018. They are always very professional and attentive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Luke did a great job of keeping me updated on my vehicle.

Luke did a great job of keeping me updated on my vehicle. He showed me pictures of why I needed the repairs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Grubbs sales people and service department are great!

Grubbs sales people and service department are great! They stayed with my issue until it was resolved - didn’t send me home with a promise ‘to reach out’. Great job!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The staff was very friendly Chris was knowledgeable on

The staff was very friendly Chris was knowledgeable on what I needed he also remembered me from my last visit & the wait was not long at all thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Grubbs Infinity Grapevine is such a beautiful dealership

Grubbs Infinity Grapevine is such a beautiful dealership with awesome salespeople! They are extremely professional and eager to please their customers. I’m so happy to have purchased a beautiful vehicle there!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The service along with the staff was very excellent.

The service along with the staff was very excellent. Will continue using Grubbs for sure

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

My vehicle runs great and whoever cleaned it did an

My vehicle runs great and whoever cleaned it did an outstanding job. Thanks to Carson (tech), Chris (advisor), and James (service director) for all their help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Had my car serviced at Grubbs this week and as always,

Had my car serviced at Grubbs this week and as always, first class service. My advisor, Luke Snowden is awesome. He makes the process go smoothly by explaining everything and answers any questions I may have. I feel very fortunate to have Luke as my advisor. Always prompt and courteous. He gets a 15 on a scale of 1-10. 😁

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My experience was outstanding and my salesman was really

My experience was outstanding and my salesman was really good. Overall great experience and will consider for future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I brought my vehicle in for routine maintenance had a

I brought my vehicle in for routine maintenance had a excellent service advisor and while waiting went to sales ended up leasing a new vehicle from excellent salesman

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.