Reviews
Good follow up & friendly service.
Good follow up & friendly service. The particular vehicle I wanted got sold before I could get to the dealership. Very helpful in trying to find me an alternative.
Good follow up & friendly service.
Good follow up & friendly service. The particular vehicle I wanted got sold before I could get to the dealership. Very helpful in trying to find me an alternative.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Sonia Martin, my sales representative, demonstrated an
Sonia Martin, my sales representative, demonstrated an unparalleled level of expertise and attentiveness. She took the time to understand my needs and preferences, guiding me through the entire process with patience and clarity. Sonia's transparency and dedication to customer satisfaction truly set Lexus of Arlington apart. Additionally, Kamil Wojcik, the finance manager, made the financing process seamless and stress-free.n conclusion, I wholeheartedly recommend Lexus of Arlington to anyone in search of a premium car-buying experience. Sonia Martin, Kamil Wojcik, and the rest of the team have earned my trust and admiration through their exceptional service. Thank you for making my car-buying journey truly memorable.
Sonia Martin, my sales representative, demonstrated an
Sonia Martin, my sales representative, demonstrated an unparalleled level of expertise and attentiveness. She took the time to understand my needs and preferences, guiding me through the entire process with patience and clarity. Sonia's transparency and dedication to customer satisfaction truly set Lexus of Arlington apart. Additionally, Kamil Wojcik, the finance manager, made the financing process seamless and stress-free.n conclusion, I wholeheartedly recommend Lexus of Arlington to anyone in search of a premium car-buying experience. Sonia Martin, Kamil Wojcik, and the rest of the team have earned my trust and admiration through their exceptional service. Thank you for making my car-buying journey truly memorable.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Ric, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Great service from Haresh
Great service from Haresh, he's great, will be coming back for services. He told me what needs to be fixed in the future and was very understanding and professional. The car was completed in the timely matter. Will be coming back to see him agan.
Great service from Haresh
Great service from Haresh, he's great, will be coming back for services. He told me what needs to be fixed in the future and was very understanding and professional. The car was completed in the timely matter. Will be coming back to see him agan.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Julia, we're happy you found our staff to be so supportive during your experience here at Lexus of Arlington. We look forward to your next visit! Take care!
Easy experience
Very easy professional and quick. No xx - understood what they needed to do and not do. I recommend this dealership to everyone. Thank you for the easy experience.
Easy experience
Very easy professional and quick. No xx - understood what they needed to do and not do. I recommend this dealership to everyone. Thank you for the easy experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Sheldon, thank you for taking the time to leave a review for us at Lexus of Arlington. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.
Amazing Service
My auto technician was absolutely amazing. He went above and beyond with the service on my car. I felt completely comfortable and fully trusted all decisions that were recommended. Good old fashioned service!
Amazing Service
My auto technician was absolutely amazing. He went above and beyond with the service on my car. I felt completely comfortable and fully trusted all decisions that were recommended. Good old fashioned service!
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!
Extremely satisfied
Eddie and the team at Arlington Heights Lexus are the greatest. They are experienced, professional and truly understand the value of a good customer experience! This is the 3rd vehicle I have purchased from them & plan on being a loyal customer for years to come!
Extremely satisfied
Eddie and the team at Arlington Heights Lexus are the greatest. They are experienced, professional and truly understand the value of a good customer experience! This is the 3rd vehicle I have purchased from them & plan on being a loyal customer for years to come!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Carrie, we're happy you found our staff to be so supportive during your experience here at Lexus of Arlington. We are always more than happy to assist you if anything else comes up. Take care!
Most professional
Service department knowledgeable, professional, efficient. Waiting lounge comfortable and welcoming. Easy to get work completed and read the WSJ. Service representatives provide complete review, valuable recommendations and estimate time for work completion correctly.
Most professional
Service department knowledgeable, professional, efficient. Waiting lounge comfortable and welcoming. Easy to get work completed and read the WSJ. Service representatives provide complete review, valuable recommendations and estimate time for work completion correctly.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Lexus of Arlington
Good service
Great and fast service. Jordan Zdunich was very polite and nice, he quickly explained to me what had been done to my car. I will definitely use this dealer again in the future
Good service
Great and fast service. Jordan Zdunich was very polite and nice, he quickly explained to me what had been done to my car. I will definitely use this dealer again in the future
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!
Routine visit
My visit was thorough and the recommendations were honest. I appreciated the recommendations that Thomas made and the timeline on which they should be done.
Routine visit
My visit was thorough and the recommendations were honest. I appreciated the recommendations that Thomas made and the timeline on which they should be done.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jenny, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Oil change
I just stop in to get an oil change and to get my fob programed it took about an hour to do both, very relaxing waiting area
Oil change
I just stop in to get an oil change and to get my fob programed it took about an hour to do both, very relaxing waiting area
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Bob, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!