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Sales 8:00 AM - 9:00 PM
Service 7:00 AM - 9:00 PM
Mon 8:00 AM - 9:00 PM
Tue 8:00 AM - 9:00 PM
Wed 8:00 AM - 9:00 PM
Thu 8:00 AM - 9:00 PM
Fri 8:00 AM - 9:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:00 AM - 9:00 PM
Tue 7:00 AM - 9:00 PM
Wed 7:00 AM - 9:00 PM
Thu 7:00 AM - 9:00 PM
Fri 7:00 AM - 9:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed

Reviews

4.3
82 lifetime reviews.
  • Poor After-Sales Follow-Up

    I just bought a 2017 used RX 350. Dealership bent over backwards to somehow get me to buy the vehicle. It has been about one month now and I have ...

    Dealer Response

    Ashok, thanks for coming to us and posting a review. I appreciate you bringing this to my attention. This deeply concerns me for I know it is impo...


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    I just bought a 2017 used RX 350. Dealership bent over backwards to somehow get me to buy the vehicle. It has been about one month now and I have yet to receive paperwork that it is a Lexus Certified vehicle. I have called and emailed dealership Managers, but no one responds or cares. Beware of buying from this dealership !

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Ashok, thanks for coming to us and posting a review. I appreciate you bringing this to my attention. This deeply concerns me for I know it is important for you to have that paperwork. Please feel free to reach out to me or send me the best way for me to contact you. I will personally look into this and see what we can do to improve things for you. Thanks again for the feedback. I look forward to hearing from you and resolving this issue for you. -Marcin Ajdukiewicz, General Manager, M.ajdukiewicz@rohrman.com, 847-991-0444


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  • Bad vehicle description

    Drove 2 hours to see one specific vehicle, to find out the suv didn't have a panoramic sunroof as stated in the features and typed in the paragrap...

    Dealer Response

    Erica, we regret to hear that your experience wasn't on par with our standards. We train our team to provide helpful service and reliable informa...


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    Drove 2 hours to see one specific vehicle, to find out the suv didn't have a panoramic sunroof as stated in the features and typed in the paragraph description of the vehicle on dealers listing. Received nothing for wasting my time.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Erica, we regret to hear that your experience wasn't on par with our standards. We train our team to provide helpful service and reliable information to our customers. We would appreciate a chance to make it up to you; please contact me so I can work on fixing anything that went wrong. -Marcin Ajdukiewicz, General Manager, M.ajdukiewicz@rohrman.com, 847-991-0444


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  • Crappy dealership

    Not a very good dealership. They are not aware of the cars that they have available. Clueless

    Dealer Response

    James, we regret to hear that we didn't meet your expectations. We strive to provide helpful, knowledgeable service to our customers. We would a...


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    Not a very good dealership. They are not aware of the cars that they have available. Clueless

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    James, we regret to hear that we didn't meet your expectations. We strive to provide helpful, knowledgeable service to our customers. We would appreciate a chance to make it up to you; please contact me so I can address any concerns you have. -Marcin Ajdukiewicz, General Manager, M.ajdukiewicz@rohrman.com, 847-991-0444


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Service & Repair

About Our Dealership

Dealer on Cars.com since January 2001

Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.