Reviews
I like this dealership. I’m using this dealership since...
I like this dealership. I’m using this dealership since 1992. People are very friendly. Service is great.Have a lot of people going to this location.
Thank you for your very kind review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We truly appreciate your business and your loyalty!
I serviced my Lexus GX 460 at Arlington Lexus Service...
I serviced my Lexus GX 460 at Arlington Lexus Service Department. Service representative was friendly and helpful. Service was completed in expected timeline. Vehicle was returned clean.
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Arlington.
We are very happy with the service that Lexus of...
We are very happy with the service that Lexus of Arlington has done to our Toyota Sienna,Also we are so happy that they have very efficient and friendly team like Jose,he is always very nice and trying to help us much as he could.. Thank you so very much José..
Thank you for taking the time to share your thoughts on working with Jose and our team. We're glad to hear we delivered such a great experience!
Work was explained and maintence recommended for the...
Work was explained and maintence recommended for the mileage at check-in. and all completed within the time they quoted. While I waited .. thank you
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Great job- got me in and out quickly- courteous,...
Great job- got me in and out quickly- courteous, professional, and competent. I will recommend you to everyone I know. Was very happy you going me in that late in the day before a holiday
We are very happy to have provided you with such a positive experience working with Haresh and our team! We sincerely value your business and look forward to your next visit.
Prompt service, very nice waiting area and amenities....
Prompt service, very nice waiting area and amenities. Discounts taken during initial quote for the work I had done didn’t all show up on final bill. Had to have them redo final bill.
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!
Elizabeth, thank you so much for your excellent review! We are so glad that we had the opportunity to work with you to make your experience with us a positive one at Lexus of Arlington. Please don't hesitate to reach out if you need anything else.
Haresh knows what service my car needs to keep it running...
Haresh knows what service my car needs to keep it running at 315k! In and out in minimal time. Loaner provided if needed. Have had my car serviced at Arlington Lexus for over 10 years.
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.
Great service department! Efficient service - car...
Great service department! Efficient service - car maintenance finished in less time than expected. I live in South Barrington but I continue to visit Arlington Lexus for both Sales and Service.
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again!
Ed is the absolute best.. I try to always get an appt...
Ed is the absolute best.. I try to always get an appt with him. His honesty is greatly appreciated and unlike other dealership service centers
Thank you for your review and kind words for Ed! Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lexus of Arlington!
Important thing is to fix the problem, which they did....
Important thing is to fix the problem, which they did. It was a bit of trial and error. When told them I couldn’t spend any more, they did more work with more parts and labor but held the charges at the level that I told them that I could not pay any more. Loaner car allowed me to continue bro meet my obligations.
Thank you for your business and this review, Robert. We're happy to hear our team was able to help and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!