Reviews
Bought my last 3 cars from Arlington.
Bought my last 3 cars from Arlington. Got to know Alex a little, nice guy, always willing to talk. Comfortable and closest Lexus dealership to my home.Since Bob Rohman has passed and covid it has gotten a little more sterile.
Bought my last 3 cars from Arlington.
Bought my last 3 cars from Arlington. Got to know Alex a little, nice guy, always willing to talk. Comfortable and closest Lexus dealership to my home.Since Bob Rohman has passed and covid it has gotten a little more sterile.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Great car buying experience!
Great car buying experience! The Lexus of Arlington sales staff was very attentive to my needs and got me the exact Lexus that I was looking for.
Great car buying experience!
Great car buying experience! The Lexus of Arlington sales staff was very attentive to my needs and got me the exact Lexus that I was looking for.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Alex facilitated the sale by providing relevant
Alex facilitated the sale by providing relevant information about the Lexus Nx and that made the decision easy. Overall pleased without much upselling.
Alex facilitated the sale by providing relevant
Alex facilitated the sale by providing relevant information about the Lexus Nx and that made the decision easy. Overall pleased without much upselling.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your feedback on your recent visit to Lexus of Arlington. It's great to hear that we were able to assist you and that you had such a positive experience.
Always dealing with the same advisor Haresh.
Always dealing with the same advisor Haresh. He?s been taken care of my car since day one. My previous cars include names like Land Rover ((Range Rover), Lincoln(Town car), Cadillac, and few more on the higher end. None of the services match the one I receive at Lexus in Arlington Heights.
Always dealing with the same advisor Haresh.
Always dealing with the same advisor Haresh. He?s been taken care of my car since day one. My previous cars include names like Land Rover ((Range Rover), Lincoln(Town car), Cadillac, and few more on the higher end. None of the services match the one I receive at Lexus in Arlington Heights.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
HARESH is great.
HARESH is great. Informed me of everything- even costs. No surprises. Explained everything that was being done and what to expect next time. Easy peasy.
HARESH is great.
HARESH is great. Informed me of everything- even costs. No surprises. Explained everything that was being done and what to expect next time. Easy peasy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Always great, Haresh is the best!
Always great, Haresh is the best! Haresh is always pleasant and helpful. Facility is clean, coffee, soda and snacks are always available, keep it up
Always great, Haresh is the best!
Always great, Haresh is the best! Haresh is always pleasant and helpful. Facility is clean, coffee, soda and snacks are always available, keep it up
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Abdul, we really appreciate your positive review! We do hope we can be of assistance in the future. Take care!
From the beginning - interaction with 2 ladies in the
From the beginning - interaction with 2 ladies in the internet dept, to my saleswoman Sonia Martin, dealership financing, Chris - sales manager in making the deal happen - the experience was simple and delightful. Keep up the good work. Thank you.
From the beginning - interaction with 2 ladies in the
From the beginning - interaction with 2 ladies in the internet dept, to my saleswoman Sonia Martin, dealership financing, Chris - sales manager in making the deal happen - the experience was simple and delightful. Keep up the good work. Thank you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for sharing your thoughts about your experience with Lexus of Arlington. We appreciate your business and hope to see you again soon!
We receive excellent service every time we come in to the
We receive excellent service every time we come in to the Arlington heights. We only wish there were more discounts for us loyal dealership customers.
We receive excellent service every time we come in to the
We receive excellent service every time we come in to the Arlington heights. We only wish there were more discounts for us loyal dealership customers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Great experience at Lexus of Arlington.
Great experience at Lexus of Arlington. My salesperson, Jamie Brown, was awesome to work with. Before purchasing my current car, I brought my 2017 Lexus in for service at the beginning of December and had another great experience. I would recommend Lexus of Arlington.
Great experience at Lexus of Arlington.
Great experience at Lexus of Arlington. My salesperson, Jamie Brown, was awesome to work with. Before purchasing my current car, I brought my 2017 Lexus in for service at the beginning of December and had another great experience. I would recommend Lexus of Arlington.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for your feedback on your recent visit to Lexus of Arlington. It's great to hear that we were able to assist you and that you had such a positive experience.
My sales professional was Patrick Ajdukiewicz.
My sales professional was Patrick Ajdukiewicz. My finance manager's name is not listed here. He was superb. I had a 2:00 p.m. Zoom meeting. I was out the door and took the meeting in my new vehicle. I really appreciated the transparency of the deal I made. My vehicle was clean and gassed up when I arrived.
My sales professional was Patrick Ajdukiewicz.
My sales professional was Patrick Ajdukiewicz. My finance manager's name is not listed here. He was superb. I had a 2:00 p.m. Zoom meeting. I was out the door and took the meeting in my new vehicle. I really appreciated the transparency of the deal I made. My vehicle was clean and gassed up when I arrived.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much, Althea, for choosing Lexus of Arlington! Please let us know if we can be of any more assistance.
