Reviews
Write a reviewVery helpful and they truly care about their customers!
Very helpful and they truly care about their customers! Would highly recommend going to this dealership.
Thank you! Tony and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.
The dealership is very welcoming.
The dealership is very welcoming. They are gracious hosts, and have excellent communication. They tell you what is going to be done, check in with you, then make sure you are comfortable with the service performed. They return your car cleaned and ready to go.
Denise, Thanks for sharing about your experience with Lexus of Arlington. We appreciate your business and hope to see you again soon!
Customer service is great.
Customer service is great. Using this dealership for 12 years. Quick service, professional, friendly. Excellent!
Oksana, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
They were very accommodating providing me with what was
They were very accommodating providing me with what was available to me if I was will to lease again
It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lexus of Arlington!
I was able to receive quick, quality care from the
I was able to receive quick, quality care from the employee that worked with me. I will try and work with him moving forward.
Kevin, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Josie, thank you for a great customer service experience!
Josie, thank you for a great customer service experience! Quick turnaround with high quality service.
Here at Lexus of Arlington, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!
Would not service my car here again.
Would not service my car here again. Had appointment for new Falken tires. When arrived, did not have tires in stock as promised. Then tried to up sell me for lesser quality tires. Ended up paying $200 more than original deal and waited over 3 hours with an appointment with no contact from service rep until I searched him out.
I received another excellent service experience for my
I received another excellent service experience for my Lexus GS 350. Service was great and as expected.
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Best Dealer Experience
From the first meeting to order the vehicle, to the followup communications about the status of the delivery, to the final arrival of my vehicle, no one does it better than Lexus of Arlington. That's why my last 12 vehicles were purchased there.
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Fred, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.
Service Appt
The service was exceptional as usual. Haresh Trivedi is very easy to work with and is always accommodating. I was given a loaner car and the work was done on time.
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lexus of Arlington to be a positive one. Please don't hesitate to reach out if you need anything else.