Reviews
Friday
Had my car in for annual checkup and some other things. Met with Anthony. Anthony took care of the issues and was a pleasure to talk to.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Wow! Thank you so much for this great 5-star review. Thanks for choosing our dealership and helping to share the word about Anthony and our team. We’re here for you anytime!
No games, great deal, honest salesman
Worked w jordan zell. Strait shooter no games with trade in values or window sticker “market adjustments” very refreshing to have a positive old school experience now-a-days
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ryan, Thank you so much for your kind words for Jordan, and for taking the time to leave us this wonderful feedback!
2016 GS
my car was repaired from the extended warranty and saved me 6000.00. I also had the plugs changed and the injectors cleaned and in this high priced gas environment I am grateful for the slightly better mileage.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Rich, Wow! Thank you so much for this great 5-star service review. Thanks for choosing our dealership and helping to share the word about us. We’re here for you anytime!
Super Kind Team
Every time I leave my Jeep with the great staff they give it back to me with something special done to it. Washed, cleaned and always the service i requested.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.
Customer service
Haresh is the Best Customer service advisor that I ever met. I'm working with him for around 10 years. I would recommend him to all my friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the kind words for Haresh! We appreciate your business and look forward to seeing you again here at Lexus of Arlington.
Amazing Service...always!
Haresh does a great job consistently...reason I am coming here for last 10 years. The facility is so big and so many things to keep you occupied while service is performed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your feedback! We're happy to hear that Haresh has provided you with great customer service, and we look forward to serving you again. Thank you for choosing Lexus of Arlington!
Customer Friendly
Team was very friendly and patient. The process was pretty easy, except the on-line price did not include an additional $3000 in dealer added items (paint protection and nitrogen tires). Sales Manager worked it out to our satisfaction.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!
Dealership visit
I had a wonderful experience, very helpful and attentive staff. Will return in the future for my servicing needs, got tires rotated and oil changed with no hassle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Andy, Wow! Thank you so much for this great 5-star review. Thanks for choosing our dealership and helping to share the word about us. We’re here for you anytime!
Excellent Service
We came into the dealership just to take a look and left with a beautiful car! Excellent customer service! Edward Bijou was taking care of us, he’s great at his job, knowledgeable, confident and helpful! Thanks Edward, loving my car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your thoughts about your excellent experience with Edward here at Lexus of Arlington. We appreciate your business, Dina. We hope to see you again soon!
2022 Lexus GX purchase
I had truly exceptional experience with sales team at Lexus of Arlington. Especially Sales advisor Marcin Wierzba. He was extremely responsive and always positive and optimistic.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for choosing Lexus of Arlington, Alan. We appreciate your feedback and five-star rating. We're glad we were able to help, and we hope to see you again!