Skip to main content

Gwinnett Chrysler Dodge Jeep Ram

(685 reviews)
Visit Gwinnett Chrysler Dodge Jeep Ram
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday Closed Closed

Reviews

(685 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gwinnett Chrysler Dodge Jeep Ram from DealerRater.

Want to share your experience with this dealership?

Write a review

I have bought several cars from this particular...

I have bought several cars from this particular dealership. My salesman Derien Chatman was amazing ESPECIALLY considering I didn’t visit the dealership that day with the intent to buy~I was literally just window shopping on my dream car. From the head guy (Roosevelt) to everyone else, they all worked together to help me walk away with my dream car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thanks for taking time to share your experience with us! We are glad that Derien was able to take care of you so you could get the vehicle of your dreams at Gwinnett Chrysler Dodge Jeep Ram. Happy driving!

Wesley was great. Didn’t harass me with calls and the...

Wesley was great. Didn’t harass me with calls and the price was what we discussed vie text and phone. Was fair on trade too. Randy was easy to work with and so was finance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your great feedback for Wesley and Randy. See you again next time at Gwinnett Chrysler Dodge Jeep Ram. Happy driving!

It is the staff that makes this dealership.Everyone is...

It is the staff that makes this dealership. Everyone is putting in their best to make the things happen for you. The place is old and could use a renovation. They are up and up on touchless tech and automated process to keep the things moving safely. Car sales do take time but I wish it the process could be sped up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Jeep Service

Neil was great. Excellent customer service. I need to bring back my Jeep. Had an alignment done now at high speeds I feel the vehicle shaking .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

The maintenance for my 2014 truck is always reliable....

The maintenance for my 2014 truck is always reliable. Normally, I am able to take a shuttle. However, shuttles are not available on weekends. That is the only reason you did not get 5 stars.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Amazing Service

I had all sorts of maintenance due and a check engine light. I also popped my tire right after I got my car back from service!!!! Bad day....thank you Stephanie and the team for quickly resolving my issues and getting my renegade up to speed with its service requirements. You guys are great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Chrysler town country minivan

I have to say that Neil is the best! I arrived on a Saturday with problems with my chrysler town country minivan! He is awesome. Kept me abreast via text message every step of the way as to the status of my vehicle. Very courteous and professional. I highly recommend him! He's your man!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Rubi-Khan II

If you're in the market for a jeep, contact Chris Daughtry. He has sold me two in the past 12 months. Chris is the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Buying Experience

My sales person Philan Pettigrew was absolutely fantastic. I was able to complete most things via phone call and he shopped around to get me the best deal possible. The young lady in the finance department was very knowledgeable and pleasant, made the process go very smoothly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Good Experience

Mr George was the salesman. He was experienced and straight forward. He did what a salesman is supposed to do in my humble opinion and did it with respect.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No