Reviews
Second car Maxx Auto Plus -best experience ever!!!
I bought two vans from Maxx Auto Plus. I am happy with both of my van, especially the second one. After my second car rec, I came back to buy a van. I could not come up with any down payment or cash at all. a sales guy Lee Bontempo still worked with me, and got me the van I wanted with lower payments, and found better bank to give me lower interest rate. I broke in to tears! He has great knowledge of good cars, and is honest about it. If you ever need to buy a car, this is the place to go!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your 2nd vehicle purchase!! Please let us know how we can help you in the future and than you so much for being such a loyal customer!!
I am still waiting them to fulfil what have promis
By April 12/16 I have purchased a 2007 Lexus RX350 from MAXX AUTOS PLUS in Puyallup, WA. But today 05/27/16 I am still waiting for them to fulfill what they have promised (written in the signed contract). What made me disappointed is that by the time they are selling you are easy and friendly guys but then when you call or show up there asking for the pending parts or reparations, NOBODY TAKES CARE ABOUT YOU and/or give you stupid explanations. Per sure this is the first and the last time I buy a car from them. Very poor after sale service. I have been in different business for over 35 years and as Insurance Agent for the last 14 years and this is one of the worst purchases I have made.
- Customer service —
- Buying process 4.0
- Quality of repair 1.0
- Overall facilities 5.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I am so sorry you did not have a great experience Adolfo. Here at Maxx Autos we strive to give the best service possible. And if there was something promised and it is on the We Owe slip of course we will honor it. We do not want you upset so please feel free anytime to reach out to any of our management staff and we will be glad to try and make things right!!
My first car!
I came here not looking to buy a car but ended up falling in love with my Hyundai! i got a great deal and had excellent customer service from Lee Bontempo! They fixed all of the minor issues (radio, low tire pressure) free of charge and made sure my car was clean and ready to go for me! I got approved through a great credit union thanks to Bob! Overall I had a great experience here at Maxx autos plus and would recommend this place to anyone!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Alexis so much for the nice review!! We are so happy that you are very satisfied with your new purchase as well as how you were treated by our sales staff. please let us know if you need anything in the future. Remember Maxx autos Plus has a $250 referral program.
Maxx Autos Plus has 5 stars across the board
I recently bought a vehicle from MAXX AUTOS PLUS a 2009 ford F150 xlt. I got the truck home from the dealership and the engine light came on. I wasn't happy I called the dealership and they told me to bring the truck in the next day. I brought the truck back left it with them for a couple days, the dealership told me it was the engine no money out of my pocket the dealership gave me a new engine block. I was without a vehicle for about 2weeks but it was worth it the truck runs like a new truck... I cant be any more pleased with the service I received. I highly recommend dealing with MAXX AUTO PLUS if interested in a vehicle. ask for Jeff the salesmen.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Josh, Thank you so much for becoming a Maxx Autos Plus customer and for sharing your experience about us and your salesman Jeff. We look forward to keeping you in the Maxx family!
Best Car Shopping
Awesome staff..no pressure. laid back Everyone worked together and was very helpful The service department was very friendly and got what was need to get my car looking new. I do love the car I bought ..will definitely recommend anyone for car shopping there
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Regina, We are glad you had such an awesome experience and look forward to working with you, your family and friends in the future. Welcome to the Maxx Autos Plus family.
My Son's First Car!
Lee Bontempo went ABOVE AND BEYOND to help us get the right first car for my son... there even was a small service issue that they repaired before we could drive it home. Lee took the extra time and had the little things checked over - that (as a mom) I had questions about. I highly recommend Maxx Autos Plus if you are looking for a great used car with great, honest customer service! PS... And Lee LOVES his Mom! #familyman
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Amy, Thank you for allowing Maxx Autos Plus to be your dealership and we will pass on your praises to both Lee and our shop! Once again, congratulations and welcome to the MAXX family.
04 GMC SIERRA
Our sales person, Lee Bontempo was awesome. He took us our for a test drive in the vehicle we were considering (a 3/4 ton truck) then took us in a 1/2 ton truck to see compare the comfort, drivability, and power. This was not a high pressure sale, and he brought us all the information possible on the truck (including the carfax). Good experience!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for allowing MAXX AUTOS PLUS to become part of your truck buying experience. We look forward to building on your experience with our dealership and our sales staff.
Great Service, Friendly
Everyone was very friendly! Great dealership to work with, I was in and out in 1 hour.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Casey, It was a pleasure working with you and we appreciate the kind words. Welcome to the Maxx Autos Plus family.
07 HHR
Lee Bontempo and John Silva were both very helpful and knowledgeable. Overall a great experience.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Welcome to the Maxx Autos Plus family and were happy that your experience with the dealership and our sales team was great.
Best car buying experience!
After having a bad experience at another dealer me and my fiance stumbled upon Maxx Auto and are very glad we did! They were all friendly and didn't make it feel like all they wanted was to make money off of us. The two men that helped us out was John and one of their Managers Christopher and I highly recommend going to see them if your in need of a vehicle. They were able to work with us through all our issues we were having at the time and got us in an amazing vehicle that we love!!! Thank you so much Maxx Auto stay awesome!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Maxx Autos Plus welcomes your family to our family. Thank you for the great review and allowing us to assist in your vehicle purchase and for the recommendations for both our dealership and our sales staff.