Reviews
2000 Honda Accord
Lee worked with us on selecting a vehicle from is lot in the sub-5000 range. He was very professional and personable, without being too pushy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank Sean for the review! I will let Lee know of your review, please do not forget about our great cash referral program! Plus if you should need anything in the future please do not hesitate to reach out to me Jim Steele, I am one of the managers here at Maxx Autos Plus
Buyer Beware
We received a text message from one of the salesperson on selling our truck we bought from them last year; we were really apprehensive about going in & giving them a second chance because our first experience was really bad. While there the car salesmen promised to earn our trust back by buying our truck back & deceived us in believing that our truck was going towards a new used car. He also knew we wanted lower payments because of our finances & still took advantage of us! We went back in because with all the hidden charges we are going to be paying double for this used car; we talked to another guy who made my wife feel stupid. We feel really taken advantage of by this company! We will stir everyone we know away from this company!
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Best no hassle dealership
Great sales reps. Finance manager was also great. Have to say the best dealership to go to if you're looking for a "no hassle" experience. They were very nice and very quick with getting you in and getting you out. No doubt best experience i had when coming to dealing with car dealerships!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Chhan for the review. I am glad to hear of your nice experience. I am glad your experience was very easy from start to finish. Please make sure to send us any referrals since we will give you $250 CASH for anyone you send and they purchase a vehicle.
2010 CR-V Purchase-Salesman Tyler B.
We bought a 2010 Honda CR-V from Tyler B. He was able to answer all of our questions and work with us to get us the best price of the other 4 dealerships we went to in Puyallup. We would recommend his service to other buyers. Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Tom for taking the time to write your review. I will definitely let Tyler know of your experience you had with him. Please do not hesitate to reach out to me Jim Steele if you should need any further assistance. Also we have a $250 cash referral program so make sure to send down your friends and family so they can get the nice car buying experience that you did.
Unethical
Bought a car 05/23/2016. Two days later check engine light comes on for O2 sensor. Salesman said taken care of, light reset. Six days later light comes on again for cylinder four misfire. Mechanic estimates $300 to tune up, despite salesman saying car had a tune up done. Mechanic says maybe will solve problem, not guaranteed. 07/18/2016 car completely dead, in shop with electronic failure, estimated $200-$600 for diagnosis only, not repair. No help what so ever from Maxx Auto Plus despite earlier promises from manager to check with owner about covering the cost of the initial estimate, and no response back to complaint filed with the attorney general's office. Shows an obvious lack of concern for customers already struggling financially.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Very satisfied customer.
We have purchased two used vehicles from Maxx Auto. Extremely happy with both cars. Reasonably priced, and quality used cars. I highly recommend stopping and looking at Maxx Auto before buying your next new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks Dick for tanking the time out to review are dealership. Also if you need anything in the future ask for me directly Jim Steele I am one of the managers here. Also do not forget about our referral program of $250 CASH!!!!
Great truck buying experience!
We have been looking for a reliable truck to haul our new trailer and after applying online got a call from Jeff Zevenbergen with some options. We came down to look at a Dodge and met with Lee Bontempo. He did a great job and made sure we did a good test drive, even getting to test the 4WD. He was fair, honest and made sure we walked away with a great deal and a vehicle that meets our needs. Very pleased with our experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much Amy for taking the time to write this review. We have a great referral program that if you send anyone to us and they purchase a vehicle you will get a $250 check just for referring them.
08 AUDI
Lee Bontempo was super nice, efficient and professional. Will definately come back for may next buy :)
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for the review!! Please let us know if we can help you with anything else. Also remember we have a $250 dollar referral program!!
Unbelievable Service. Highest possible rating!
I had the best car buying experience of my life at Maxx Autos Plus. From the time I arrived until the minute I left the lot every single person I met was professional and 100% committed to making my purchase memorable and easy. David Wright was my salesman. He made me feel like family and he got the purchase terms I wanted. The manager Chris was awesome and very determined to get my deal completed to my satisfaction. The service manager Matt went above and beyond exceptional service, I truly felt appreciated for my business. Even the finance manager was great. I truly had the best all around, from beginning to end, buying experience ever. I give them the highest possible rating and more. Very highly recommended.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much Jeramie for your wonderful review!! We would be glad to help you or anyone that you know is looking for a vehicle. we have over 130 vehicles to choose from and we also will give you a $250 referral fee just for sending someone in who purchases a vehicle.
Maxx Dealership - Pleasent Experience
Came into MAXX with the intention of buying a particular car, and left with the particular car. Lee helped make it happen, and promised some small needed repairs on the car. All in all we came for the car, and left with the car and had a pleasant experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you very much!! Remember Maxx Autos plus in the future or if you know anyone who is looking to purchase a vehicle we offer a $250 referral program on anyone you send in who purchases a vehicle from us.