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Baumann Auto Group Chevrolet Ford

(25 reviews)
Visit Baumann Auto Group Chevrolet Ford
Sales hours: 8:30am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 8:00am–5:00pm
Tuesday 8:30am–6:00pm 8:00am–5:00pm
Wednesday 8:30am–6:00pm 8:00am–5:00pm
Thursday 8:30am–8:00pm 8:00am–5:00pm
Friday 8:30am–6:00pm 8:00am–5:00pm
Saturday 8:30am–3:00pm Closed
Sunday Closed Closed

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New (419) 855-5431 (419) 855-5431
Used (419) 855-5430 (419) 855-5430
Service (419) 855-5432 (419) 855-5432

Inventory

See all 184 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since May 2012.
In an era of continuous change we at the Baumann Auto Group would like to celebrate 59 years of successfully serving the community. We don't compromise honesty and ethics we proudly employ high quality people... and we care about the people we serve... which is YOU our loyal customer.The Baumann Auto Group has an exceptional sales and service team. So not only can you purchase your new vehicle from Baumann's but we'll keep it running smoothly with continued service maintenance.
Come in today and become part of the Baumann Family.
BAUMANN WON'T BE BEAT!

Service center

Phone number (419) 855-5432

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(25 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Baumann Auto Group Chevrolet Ford from DealerRater.

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The experience was great Staff was 100% professional

The experience was great Staff was 100% professional and I will be back to purchase my next vehicle

The experience was great Staff was 100% professional

The experience was great Staff was 100% professional and I will be back to purchase my next vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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It was a very good experience and would highly recommend

It was a very good experience and would highly recommend to anyone to go there.

It was a very good experience and would highly recommend

It was a very good experience and would highly recommend to anyone to go there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Great service and great staff.

Great service and great staff. They make the car buying experience easy and pain free.

Great service and great staff.

Great service and great staff. They make the car buying experience easy and pain free.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review; we are happy to pass along your comments to the team here at Baumann Ford Genoa! If you have any further questions, please give us a call. We're always happy to help!

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Bought a truck from this place.

Bought a truck from this place. I knew it needed struts and brakes. A week later I got the parts installed just to find a huge oil leak and transmission issue. After contacting them Tony agreed to fix the issues. After 4 months they had the oil leak fixed and never addressed the transmission issue. They agreed again they would fix it and agreed to replace the torque converter. They pulled the transmission and found the torque converter was replaced and the transmission was rebuilt. This had a 24 month NON TRANSFERABLE warranty with the last owner. They never fixed it, they put it back together with the old parts and told me to pick it up. Sales manager tony tells me nothing he does is good enough for me.....no ,tony.....you agreed to fix it and backed out of the agreement. I have proof of all promises and lies. He claims he would find me another vehicle but it had to have enough play in the price to eat the costs of repairs on the junk vehicle. Bottom line is he screwed me big time selling me this 15k truck....it was his buddies truck so I guess that should have been a red flag. Now I have to go into more debt with this oil burning and transmission issue of a truck. Bottom line is I will never buy from any bauman again

Bought a truck from this place.

Bought a truck from this place. I knew it needed struts and brakes. A week later I got the parts installed just to find a huge oil leak and transmission issue. After contacting them Tony agreed to fix the issues. After 4 months they had the oil leak fixed and never addressed the transmission issue. They agreed again they would fix it and agreed to replace the torque converter. They pulled the transmission and found the torque converter was replaced and the transmission was rebuilt. This had a 24 month NON TRANSFERABLE warranty with the last owner. They never fixed it, they put it back together with the old parts and told me to pick it up. Sales manager tony tells me nothing he does is good enough for me.....no ,tony.....you agreed to fix it and backed out of the agreement. I have proof of all promises and lies. He claims he would find me another vehicle but it had to have enough play in the price to eat the costs of repairs on the junk vehicle. Bottom line is he screwed me big time selling me this 15k truck....it was his buddies truck so I guess that should have been a red flag. Now I have to go into more debt with this oil burning and transmission issue of a truck. Bottom line is I will never buy from any bauman again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Buying a car from baumanns

Rob was wonderful my husband bought his truck from him in 2019 I felt he was honest with me and made sure I got the best deal

Buying a car from baumanns

Rob was wonderful my husband bought his truck from him in 2019 I felt he was honest with me and made sure I got the best deal

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Buyer beware!

Buyer beware Bought a used truck told was checked out by service so far water pump dripping and has a miss on light acceleration at 40-50. Hopefully coils and plugs I ordered will fix this. Should have kept my jeep

Buyer beware!

Buyer beware Bought a used truck told was checked out by service so far water pump dripping and has a miss on light acceleration at 40-50. Hopefully coils and plugs I ordered will fix this. Should have kept my jeep

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 2.0
  • Quality of repair
  • Overall facilities 2.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Mark, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Please contact us at (419) 855-8366 when you have an opportunity, and we will be more than happy to try and turn your experience around.

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Even though there were some issues they kept me informed

Even though there were some issues they kept me informed and were very courteous. They were professional and I would definitely recommend to others.

Even though there were some issues they kept me informed

Even though there were some issues they kept me informed and were very courteous. They were professional and I would definitely recommend to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Our experience with the service department at Bauman has...

Our experience with the service department at Bauman has always been fine no issues thanks plan to visit again

Our experience with the service department at Bauman has...

Our experience with the service department at Bauman has always been fine no issues thanks plan to visit again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Friendly staff and great communication. Dropped my truck...

Friendly staff and great communication. Dropped my truck day before , ready next morning for pick up. Thanks

Friendly staff and great communication. Dropped my truck...

Friendly staff and great communication. Dropped my truck day before , ready next morning for pick up. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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At Baumann Chevrolet, the entire staff from sales to...

At Baumann Chevrolet, the entire staff from sales to service are there to take care of their customers. I had a dying battery on my Suburban and attempted to charge the battery but wasn’t sure how to connect a charger to the battery. I called the salesman. He told me he’d be right over and give me a jump. He called the service department once he got the vehicle started to make sure they had a battery. I drove to the dealership where they were waiting for me. Once they confirmed a dying battery, they replaced it while I waited.

At Baumann Chevrolet, the entire staff from sales to...

At Baumann Chevrolet, the entire staff from sales to service are there to take care of their customers. I had a dying battery on my Suburban and attempted to charge the battery but wasn’t sure how to connect a charger to the battery. I called the salesman. He told me he’d be right over and give me a jump. He called the service department once he got the vehicle started to make sure they had a battery. I drove to the dealership where they were waiting for me. Once they confirmed a dying battery, they replaced it while I waited.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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See all 25 reviews