Baumann Auto Group Chevrolet Ford

Bought a truck from this place. I knew it needed struts and brakes. A week later I got the parts installed just to find a huge oil leak and transmission issue. After contacting them Tony agreed to fix the issues. After 4 months they had the oil leak fixed and never addressed the transmission issue. They agreed again they would fix it and agreed to replace the torque converter. They pulled the transmission and found the torque converter was replaced and the transmission was rebuilt. This had a 24 month NON TRANSFERABLE warranty with the last owner. They never fixed it, they put it back together with the old parts and told me to pick it up. Sales manager tony tells me nothing he does is good enough for me.....no ,tony.....you agreed to fix it and backed out of the agreement. I have proof of all promises and lies. He claims he would find me another vehicle but it had to have enough play in the price to eat the costs of repairs on the junk vehicle. Bottom line is he screwed me big time selling me this 15k truck....it was his buddies truck so I guess that should have been a red flag. Now I have to go into more debt with this oil burning and transmission issue of a truck. Bottom line is I will never buy from any bauman again

Rob was wonderful my husband bought his truck from him in 2019 I felt he was honest with me and made sure I got the best deal

Buyer beware Bought a used truck told was checked out by service so far water pump dripping and has a miss on light acceleration at 40-50. Hopefully coils and plugs I ordered will fix this. Should have kept my jeep

Even though there were some issues they kept me informed and were very courteous. They were professional and I would definitely recommend to others.

Our experience with the service department at Bauman has always been fine no issues thanks plan to visit again

Friendly staff and great communication. Dropped my truck day before , ready next morning for pick up. Thanks

At Baumann Chevrolet, the entire staff from sales to service are there to take care of their customers. I had a dying battery on my Suburban and attempted to charge the battery but wasn’t sure how to connect a charger to the battery. I called the salesman. He told me he’d be right over and give me a jump. He called the service department once he got the vehicle started to make sure they had a battery. I drove to the dealership where they were waiting for me. Once they confirmed a dying battery, they replaced it while I waited.

Your Team at Baumann Chevy did a Great Job on my Tahoe! It runs like a champ and the people there are Outstanding! Thank You!

Called and set up a appointment to look at a GMC Acadia was told there was room for negotiation on the price ...the sales guy was not willing to work any kinda deal out on price at all! Wouldn't even hear my offer he just cut me off and said well I don't know who you talked to when you called but there's no deals! it was very obvious he just wanted to leave for the day . Left feeling disappointed and annoyed that I wasted my time oh and only wanted to give me 300 for my car as a trade in haha! said it was scrap well it's not scrap! And even if it was I'd get more then 300 dollars for it at a junkyard/scrap yard!!

Found a used focus that I wanted to buy. Came to an agreement on the price and was told I had a deal. Hours before I was going to drive to pick it up, was told they sold to someone else. This is NOT how you run a business. Horrible treatment of customers.