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Covert Chrysler Dodge Jeep & Ram

(1,570 reviews)

Reviews

(1,570 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Excellent customer service

We had been looking for a Ram 2500 at several other dealerships. We were not able to find anyone that was able to work within our budget and with our trade-in for what we wanted. Then I talked to Dylan with Covert, and he and the finance person, Jeff, went above and beyond to make our deal happen. They were professional, efficient and courteous. The culture of excellent customer service that Covert instills in their employees is quite evident.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're so delighted to know that you enjoyed our culture of excellent customer service! Thank you for taking the time to share your five-star experience working with Dylan and Jeff! They were happy to help you find the perfect vehicle that fit your needs.

Excellent Customer Service

We had been looking for a Ram 2500 at several other dealerships. We were not able to find anyone that was able to work within our budget and with our trade-in for what we wanted. Then I talked to Dylan with Covert, and he and the finance person, Jeff, went above and beyond to make our deal happen. They were professional, efficient and courteous. The culture of excellent customer service that Covert instills in their employees is quite evident.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Amazing

He’s a great salesman and very patient with me on my choices on getting a new car. Without forcing me to buy and been himself the whole time

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Transparent, easy to work with, satisfied customer

Purchasing experience was excellent. Donnie was a pleasure to work with. Very transparent and forthcoming. I highly recommend this dealership to anyone who may be seeking a new or used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent Customer Service!!!!

Buck Ashcraft was beyond helpful and his amazing customer service has made us lifelong customers. He worked quickly and efficiently to address our needs and get us the best deal possible. I highly recommend him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent Customer Service!!!

Buck Ashcraft was beyond helpful and his amazing customer service has made us lifelong customers. He worked quickly and efficiently to address our needs and get us the best deal possible. I highly recommend him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Experience

Edgar was great. Made me feel at ease from the very beginning. Ask what my options were and he got me in the right vehicle at a great price. Go see him. Made me feel like family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

That's great to hear. We're so pleased to hear Edgar helped you select a vehicle you're happy with. We sincerely value your business and hope to work with you again.

Dylan!

Dylan helped me find the Jeep that I was looking for. No struggle or hassle, and informative. All those i came in contact with were friendly. Irene made the whole 'financial" process smooth. The whole experience was great!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesome experience

Went in hoping to get my dream car and Edgar helped made that happen. Very nice people with a great selection and never did I feel uncomfortable or pressured. I would recommend everyone to go check out Covert Dodge and talk with my friend Edgar!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Congrats on the dream car! We are so happy to know that Edgar was a tremendous help. It is our goal to provide an excellent experience free of pressure. Let us know if there is anything else we can help you with. We look forward to helping you again in the future!

Great experience

Edgar was always prompt and couteous to all of my questions. Very honest and up front. Very easy and stress free deal. Irene in financing was a great help and informative on all my options. Very pleased. Love my truck!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.