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Covert Chrysler Dodge Jeep & Ram

(1,578 reviews)

Reviews

(1,578 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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It's really a pleasure to work with this service team.

It's really a pleasure to work with this service team. In my last visit, they worked persistently to diagnose and fix a very elusive problem. It's this type of great, professional service that has me coming back to them for repeat business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi John, reviews like this one make our day! It's our pleasure to assist you at Covert Chrysler Dodge Jeep RAM, and we’re grateful for your repeat business. See you next time!

I've using this dealership since I bought my Grand

I've using this dealership since I bought my Grand Cherokee there. Oil changes usually take 1 hr, so it's easy just to wait. Or you can use their Lyft service .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Raul, we are pleased to hear that we've earned your continued business. Thank you for choosing Covert Chrysler Dodge Jeep Ram and for sharing your support! We are already looking forward to your next visit.

Tanner, our sales person, was a pleasure to deal with.

Tanner, our sales person, was a pleasure to deal with. He is very knowledgeable, friendly and pro-active. Also, Don, the finance manager, was knowledgeable, friendly and totally transparent during the entire transaction. I highly recommend Covert Auto Group anytime you are looking for a Chrysler, Dodge, Jeep or Ram. Thank you Covert. Richard W

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Richard, we are grateful for your business and recommendation! It was our pleasure to assist you and we will be sure to pass along your kind words to Tanner and Don. Thank you from all of us here at Covert Chrysler Dodge Jeep RAM!

Claudio Meza was very friendly, honest, up front, and

Claudio Meza was very friendly, honest, up front, and helpful! I didn't feel pressured at any point of the service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback about Claudio! We’re glad you felt comfortable and well taken care of. We hope to see you again at Covert Chrysler Dodge Jeep RAM! Safe travels!

Helpful and timely with my oil change.

Helpful and timely with my oil change. The facility was cleaned and staff was friendly and kelp be informed about my truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Gregory, thank you for sharing your great review of our team and waiting area! We appreciate your business and we hope to welcome you back to Covert Chrysler Dodge Jeep Ram in the future.

Excellent service, easy to schedule, very consistent

Excellent service, easy to schedule, very consistent service advisor, responsive, comfortable waiting area, knowledgeable team

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Kimberly, thank you for sharing this enthusiastic feedback about our team and facilities! We hope to see you again at Covert Chrysler Dodge Jeep RAM.

My service advisor Kevin did an awesome job and took care

My service advisor Kevin did an awesome job and took care of my exhaust leak

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are glad to hear that Kevin took care of everything here at Covert Chrysler Dodge Jeep RAM. Thanks for your review!

This is my GoTo place for service for my Jeep.

This is my GoTo place for service for my Jeep. When I have a maintenance issue with my Jeep, this is the first place I consider. Kyle is always ready to help. He and the technicians always provide courteous, professional, service. I see myself working with them for years to come.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

John, we're delighted to hear that Kyle and our team at Covert Chrysler Dodge Jeep RAM have earned your trust for all your Jeep service needs. Thank you for the kind words, and we look forward to continuing business with you!

Excellent experience from start to finish!

Excellent experience from start to finish! Ryan, our sales rep carefully listened to our needs and wants in a vehicle as well as what we were comfortable paying. He then found the vehicle that fit our needs and price. This process was completed without the usual back and forth nonsense. Jessica did a great job making the numbers work for us. We are so grateful for your team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We're delighted to hear that Ryan and Jessica made your experience at Covert Chrysler Dodge Jeep RAM smooth and hassle-free! It's fantastic to know they were attentive to your needs and helped find the perfect vehicle for you. Thank you for choosing us. Enjoy your new ride!

The entire process, from my initial contact to driving

The entire process, from my initial contact to driving off the lot, was quick and easy. Everyone was professional, and I especially appreciated the excellent service from Eddie Munhoz. He was very knowledgeable and made the whole experience stress-free. I was also impressed with how clean the used car was when I picked it up, and I appreciate that the dealership's location is central to the city, which made it easy for me to visit. I would highly recommend Covert to anyone looking for a straightforward and positive car-buying experience. I'm very happy with my purchase and the service I received.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Linda, we're delighted to hear that Eddie and the Covert Chrysler Dodge Jeep RAM team made your car-buying experience smooth and enjoyable. Thank you for recommending us, and we hope you're loving your new ride!