Reviews
The check engine light came on in my daughter's Accord.
The check engine light came on in my daughter's Accord. Out of concern for her safety, we took it to Greg May so we could have assurance she would not have problems. There was diagnostic and prescribed remedy. We authorized the most urgent and trusted Greg May to take care of my daughter's safety. Greg May completed a multipoint inspection which includes checking fluids. Trusting Greg May my daughter took her car to Dallas for a weekend trip. When exactly our greatest fear happened. The car broke down on the side of I 35. When when she opened the hood, the radiator cap was not secure allowing pressure to send all of her coolant spewing out of the radiator and then subsequently the car overheated. I called David and he argued that no one at Greg May went anywhere near the radiator and it must have been someone else. Mind you, the car had been driven daily before taking to Greg May and never a problem with the radiator cap until the service was provided and the "multipoint inspection" was done. I understand mistakes, but blatant denial is immature. I will find another place to service my vehicles because I need to trust the people with my families safety.
The check engine light came on in my daughter's Accord.
The check engine light came on in my daughter's Accord. Out of concern for her safety, we took it to Greg May so we could have assurance she would not have problems. There was diagnostic and prescribed remedy. We authorized the most urgent and trusted Greg May to take care of my daughter's safety. Greg May completed a multipoint inspection which includes checking fluids. Trusting Greg May my daughter took her car to Dallas for a weekend trip. When exactly our greatest fear happened. The car broke down on the side of I 35. When when she opened the hood, the radiator cap was not secure allowing pressure to send all of her coolant spewing out of the radiator and then subsequently the car overheated. I called David and he argued that no one at Greg May went anywhere near the radiator and it must have been someone else. Mind you, the car had been driven daily before taking to Greg May and never a problem with the radiator cap until the service was provided and the "multipoint inspection" was done. I understand mistakes, but blatant denial is immature. I will find another place to service my vehicles because I need to trust the people with my families safety.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Overall the experience was fine, but was pretty average.
Overall the experience was fine, but was pretty average. The sales rep was helpful, but completing the purchase took a really long time even though we were not financing.
Overall the experience was fine, but was pretty average.
Overall the experience was fine, but was pretty average. The sales rep was helpful, but completing the purchase took a really long time even though we were not financing.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Absolutely fantastic salesman, and team.
Absolutely fantastic salesman, and team. Will buy again. I think from walking on the lot to driving off i was done in about a hour.
Absolutely fantastic salesman, and team.
Absolutely fantastic salesman, and team. Will buy again. I think from walking on the lot to driving off i was done in about a hour.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome experience.
Awesome experience. Loved working with Tony. Will definitely look at Greg May Honda first when buying used.
Awesome experience.
Awesome experience. Loved working with Tony. Will definitely look at Greg May Honda first when buying used.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Routine service and a minor warranty issue.
Routine service and a minor warranty issue. Both were completed in less than 2 hours, while I wait. Christina was awesome as usual.
Routine service and a minor warranty issue.
Routine service and a minor warranty issue. Both were completed in less than 2 hours, while I wait. Christina was awesome as usual.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service all around.
Excellent service all around. Courteous. Honest. Professional. They have helped me maintain my 2013 Fit (!!) to keep it feeling like new.
Excellent service all around.
Excellent service all around. Courteous. Honest. Professional. They have helped me maintain my 2013 Fit (!!) to keep it feeling like new.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
A most dependable dealer for sales and service after the
A most dependable dealer for sales and service after the sales of a new vehicle.
A most dependable dealer for sales and service after the
A most dependable dealer for sales and service after the sales of a new vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My wife and I had an incredibly wonderful experience at
My wife and I had an incredibly wonderful experience at Greg May Honda. Paul Ash (Sales) did a great job with ZERO pressure and nothing but honesty. It has been years since our last car purchase, and this was by far the best experience we have had thus far.
My wife and I had an incredibly wonderful experience at
My wife and I had an incredibly wonderful experience at Greg May Honda. Paul Ash (Sales) did a great job with ZERO pressure and nothing but honesty. It has been years since our last car purchase, and this was by far the best experience we have had thus far.
I had a great experience at Honda Greg May Waco from
I had a great experience at Honda Greg May Waco from start to finish. The entire process was smooth, professional, and stress-free. The staff was very welcoming, knowledgeable, and truly focused on helping me find the right vehicle for my needs. Special thanks to Paul Ash, who helped me with two of my vehicles. He is very easy to talk to, professional, and always made sure I understood everything. He truly went above and beyond to make the process simple and hassle-free. I also want to give a big thank you to Lawrence for his help and excellent customer service. He was friendly, attentive, and made sure everything was taken care of. I also want to commend the service department for doing an excellent job handling the recall service on my Honda Accord. The process was quick, well-organized, and professionally done. They kept me informed and made everything very convenient. The rest of the staff was also amazing—friendly, patient, and easy to work with. They explained everything clearly and made sure I was comfortable every step of the way. If you’re looking for a trustworthy dealership with great customer service, I highly recommend Honda Greg May Waco. I’ll definitely be coming back and referring friends and family here! -Joven M.
I had a great experience at Honda Greg May Waco from
I had a great experience at Honda Greg May Waco from start to finish. The entire process was smooth, professional, and stress-free. The staff was very welcoming, knowledgeable, and truly focused on helping me find the right vehicle for my needs. Special thanks to Paul Ash, who helped me with two of my vehicles. He is very easy to talk to, professional, and always made sure I understood everything. He truly went above and beyond to make the process simple and hassle-free. I also want to give a big thank you to Lawrence for his help and excellent customer service. He was friendly, attentive, and made sure everything was taken care of. I also want to commend the service department for doing an excellent job handling the recall service on my Honda Accord. The process was quick, well-organized, and professionally done. They kept me informed and made everything very convenient. The rest of the staff was also amazing—friendly, patient, and easy to work with. They explained everything clearly and made sure I was comfortable every step of the way. If you’re looking for a trustworthy dealership with great customer service, I highly recommend Honda Greg May Waco. I’ll definitely be coming back and referring friends and family here! -Joven M.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I've been doing business with Greg May Honda for over 15+
I've been doing business with Greg May Honda for over 15+ years. All my Honda's have come from this dealership and with Dalton Turner as the dealer associate. This will be my 5th Honda and maybe more to come, one for my son when he is ready. Thanks for this dealership in Waco area.
I've been doing business with Greg May Honda for over 15+
I've been doing business with Greg May Honda for over 15+ years. All my Honda's have come from this dealership and with Dalton Turner as the dealer associate. This will be my 5th Honda and maybe more to come, one for my son when he is ready. Thanks for this dealership in Waco area.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
