Reviews
When I first visited it was good the car salesman was
When I first visited it was good the car salesman was nice and respectful. I went back next day to get the car I wanted and it needed to be service so I was told later that day the car could be ready, so I was like okay, then they said tomorrow which was Friday. So I said okay cool no problem then Friday came around and said they were waiting on tires so Saturday it should be ready, then Saturday came and guess what still no car cause it wasn't ready supposedly cause of the tires. I did paperwork I paid and I still have to wait on the car. So I can't tell you about my Malibu yet.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for leaving this detailed feedback about your experience with our dealership. If you are willing, please call our General Manager at (254) 242-0679 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.
Jimmy was amazing!
Jimmy was amazing! He made it a little less painful for all of us! Was so glad he was able to help us out!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at Autonation Chevrolet Waco. Thank you, and have a fantastic day!
We purchased a car for our daughter, and it was probably
We purchased a car for our daughter, and it was probably the easiest vehicle purchase we have ever made. The were absolutely great from the moment we walked in to the moment we drove away. Sales person was wonderful. He was so patient with our daughter, explaining everything to her. I highly recommend AutoNation Chevy Waco.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Autonation Chevrolet Waco and we hope to be of service again in the future.
Streamline and efficient.
Streamline and efficient...Marcus was great to work with and answered all my questions. My dealership of choice.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Charlene, we're happy to hear you had such a positive experience with our team! Thank you so much for your feedback! We hope you have a great day!
Great experience from beginning to end!
Great experience from beginning to end! We would definitely recommend AutoNation Chevrolet of Waco to anyone in need of a new or used vehicle
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Autonation had my truck for 3 days.
Autonation had my truck for 3 days. In that three days the problem was not fixed and I had to bring it back to have the problem fixed.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Hi, we are deeply disappointed by your experience at Autonation Chevrolet Waco. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (254) 242-0679 -- we hope to hear from you soon. Take care!
Grant was the technician that assisted me through the
Grant was the technician that assisted me through the repair process; he was great informing me of process and expected date(s) repairs we going to be done
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Elizabeth, thank you for your kind review; we are happy to pass along your comments to Grant here at Autonation Chevrolet Waco! If you have any further questions, please give us a call. We're always happy to help! Take care!
Pablo went over and beyond to find a vehicle that fits me
Pablo went over and beyond to find a vehicle that fits me and my situation. He was patient with me and listened to me as for what I wanted. Thanks again Auto Nation Waco! Donna
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your kind review; we are happy to pass along your comments to Pablo here at Autonation Chevrolet Waco! We are always more than happy to assist you if anything else comes up. Take care!
Great Experience
I had a great experience with Joseph C. when I purchased my Silverado Z71. I felt no sales pressure and he was very knowledgeable when going over all of the truck's features. I highly recommend Auto Nation Waco.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
When I ordered my truck we had no idea it would take a
When I ordered my truck we had no idea it would take a while to get it but my wonderful salesman kept me updated every step of the way! I’ll definitely be doing business with them again!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!