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AutoNation Chevrolet Waco

(834 reviews)
Visit AutoNation Chevrolet Waco
Sales hours: 8:00am to 7:00pm
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Sales
Monday 8:00am–7:00pm
Tuesday 8:00am–7:00pm
Wednesday 8:00am–7:00pm
Thursday 8:00am–7:00pm
Friday 8:00am–7:00pm
Saturday 8:30am–6:00pm
Sunday Closed
2023 consumer dealer award
View 1 awards
2023 consumer dealer award
New (888) 928-9636 (888) 928-9636
Used (888) 703-0826 (888) 703-0826
Service (888) 232-3170 (888) 232-3170

Reviews

(834 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Chevrolet Waco from DealerRater.

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Great experience

We had a great experience purchasing our new car. Rolando was easy to work with and very helpful!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Angie, our staff is committed to providing each of our clients with the best automotive experience! If you're ever in need of more help, please let us know!

A good experience with two exceptions.

A good experience with two exceptions. I am from the DFW area. I called because I had done my research and they had the Corvette I wanted. I asked to make a downpayment with a credit card and for them to hold the car two days when I could get to Waco to purchase the car. The sales person asked his manager and was told "no". He said the car was on the market for first come, first serve; could I come to Waco that day! Wow, how many Corvettes do they sell without having to do anything except answer the phone? After I purchased the vehicle, I received the standard "we are here to help you" e-mail. I asked for some minor assistance and never received a response. Otherwise, a good experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi Jacked, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (254) 242-0679 to discuss what we can do to help.

Very professional courteous and helpful.

Very professional courteous and helpful.The service advisor Rodney was top notch and made sure the repair was handled correctly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Glenn, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

The dealership had a good inventory, knowledgeable staff,

The dealership had a good inventory, knowledgeable staff, and maybe most importantly; the staff was not pushy at all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Autonation Chevrolet Waco! Feel free to stop by if you ever need any more help.

Auto Nation Chevrolet in Waco is outstanding.

Auto Nation Chevrolet in Waco is outstanding. The service department there is top notch. The staff & the crew are all great at their jobs & always eager to please the customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Andrew, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

I hadn’t expected to actually buy a vehicle, but I did.

I hadn’t expected to actually buy a vehicle, but I did. Steve Cooley was good and made time for me despite his lunch break. Knowledgeable and kind. Financing was swift and the gentleman explained well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hello Elizabeth, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Rodney ALWAYS make me feel appreciated!

Rodney ALWAYS make me feel appreciated! I’ll ALWYS Choose AutoNation For My Car Service🥳

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Uniecka, it means so much to us that you chose our dealership! If you need more help, our team is available to talk -- safe travels!

Tremendously satisfied great customer service.

Tremendously satisfied great customer service. Thanks for all your hard work and have a great day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Great help from the start.

Great help from the start. Tyler was so helpful with us and even helped keep the kids occupied during the long process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Waco. If you ever need help, just give us a call. Happy motoring!

Service

Excellent Service. Service Guy was very nice and will definitely return back for service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!