Reviews
Chevrolet Colorado
The 2004 Chevrolet Colorado I bought from you guys already started giving me a lot of headaches. It doesn't want to start sometimes. When the heat is on, the engine ligh comes on. Now I don't know what to do.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Kokouvi, we're disappointed to hear of the negative experience you had at our location. We'd like the opportunity to turn your experience around. Please reach out to us at (866) 467-0167 at your earliest convenience to discuss how we can turn this experience into a positive one.
Best customer service
I live in Jarrell and could have gone to the dealership a lot closer to my house but I won’t because the Waco service department is beyond the best! They actually take the time to listen to your concerns. Best customer service ever!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, and thank you for the positive feedback! We strive to provide excellent service to our guests and are very glad to hear that we've been able to meet your standards. Please let us know if there's anything we can assist you with next time. Take care!
Purchaser
Windshield was cracked which the dealership had not seen. They quickly set up a replacement windshield which was installed at no cost about 10 days later. The vehicle was a 2018 BMW. They did not make us aware that they did not have the second key. When we picked up the car with all the completed paperwork we were told that there was only 1 key and we would have to purchase the other from BMW which is $300+. I think it was a reasonable expectation that 2 keys would be provided. The business interaction was average but I gave a low mark for Customer Service as they should have ordered the 2nd key at no cost or made us aware of the missing key before the deal was paid and closed.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (254) 236-6415 to discuss your concerns, as your satisfaction is of utmost importance to us.
Nicest Dealership
Everyone was very friendly and treated you like they have known you their whole life. The whole process was very easy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
oil change and etc
they were very helpful and answered my questions . I was done in about an hour
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bad gas causes major problem!
Chris is was so very helpful, kept me informed, and the repair was as done in a timely manner. The work needed was intensive and it was none well. Thank you all for the good help.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Very good
We have a very good experience and would definitely recommend to another person looking for a new car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Purchasing a new Corvette
Gary Summers was our sales associate. He did everything we asked and went beyond what we expected. This was an enjoyable experience. Gary was not only welcoming ..he is an A+ salesman. We will definitely recommend him to our friends ! This is the first time EVER that our salesman called to see how we liked our car more than twice ! Great guy!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
My Chevy cruze
I was dealing with Bruce was great found Exactly what I was looking for and didn’t make me feel like I had to make a Decision instantly.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are happy you had such a positive experience with us, Joey! Please reach out to us if there is anything else we can do for you! We hope you have a great day!
Great Service!!
Great, quick and easy!! Have bought 3 vehicle from here and has been a smooth process every time!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase