Reviews
Write a reviewSent a message to this dealer and never got a reply.
Sent a message to this dealer and never got a reply. Was inquiring about the title status of their vehicles, could find ZERO information about if they are rebuilt or salvage cars and they didn't bother to respond.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
I got a good deal on the car I bought because of hail...
I got a good deal on the car I bought because of hail damage. But on the part of the money transaction, it was extremely sketchy. He made it seem as if I were short 60 something dollars. When in fact he owed me. Either he miscounted or the machine I watched the money being counted in miscounted. It was only a little over 30 dollars he owed me in change, I did address it with him. But didn't press the issue because it was such a small amount in the scheme of things. Still it's the principal.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Poor customer service . scammers
They plan out lied to daughter and us about car . waited a week for them repair car and drove back to get car , they rigged it up just to sell it . he says he can get a/c compressor and repairs for 200 probaly same as he did before . buyers beware . i quess look of his dealership should have told us how they were ... $9999 for a lemon . dishonest . Still has not produced title as promised .
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Fira at Sams Automotive
Had fantastic experience with Fira at Sams Automotive. No pressure and very accommodating. Fira is very professional and knowledgeable in answering all questions I had. I highly recommend working with Fira if you can.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Honest Guy
Fira was very professional and honest and worked with me to get me the best deal possible. I was happy with my experience at Sams and the price It was nice to deal with him.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Car buyer
Wonderful staff and very knowledgeable. If you can get past the physical appearance of the building, Sam's Automotive is the place to get a used car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience from test drive to after the sale
Great experience buying a used Truck some Sam's. Friendly employees who helped me work though the car buying process with patience. They even helped fix a few minor things after the sale. They went above and beyond what is expected. Would highly recommend.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I absolutely LOVE
I absolutely LOVE the car I purchase from Sams Fira answered all of my questions that I had and worked with me on the price that fit within my budget. I would highly recommend anyone who is a first time buyer or anyone who's thinking about getting another vehicle to go here and as for Fira. Fira is very welcoming and understanding. Fira's Honesty earned him 5 stars
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Recommend
I worked with Fira to purchase a new car and he was responsive, knowledgeable and friendly. He made the experience effortless and worked hard to ensure I found the car that met my needs. The entire process was smooth and free of any high pressure sales tactics. I genuinely felt Fira was invested in providing strong service. I highly recommend anyone to work with Fira.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Deal / Fira Is Very Honest And Great Guy /
I was looking for a Toyota Sequoia for weeks contacted several dealers across the Country but got no respond or it took them a week to send me additional pictures or info i needed since i was buying out off sate. When i called Sams Automotive talked to Fira very honest guy. While we were on the phone he sent me all the additional pictures and info i needed immediately. When we traveled to Colorado and saw a vehicle in person it was same as described. Thank You Fira definitely the best car buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase