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Cars for Sale   /   Dealers  /  Russell & Smith Ford

Russell & Smith Ford

4.0 out of 5 (4.0) 588 reviews
3440 S Loop W Fwy Houston, TX 77025

Currently in stock!

15
Used cars
Email

Call This Dealer

Today's Hours

Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 5:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 9:00 PM
Sat 9:00 AM - 9:00 PM
Sun Closed
Mon 7:00 AM - 7:00 PM
Tue 7:00 AM - 7:00 PM
Wed 7:00 AM - 7:00 PM
Thu 7:00 AM - 7:00 PM
Fri 7:00 AM - 7:00 PM
Sat 7:00 AM - 5:00 PM
Sun Closed

Reviews

4.0 out of 5 4.0
588 lifetime reviews. Includes reviews of Russell & Smith Ford from DealerRater.com

  • FEATURED REVIEW

    5.0 out of 5
    Good Customer Service
    by Taryn from Houston Texas
    January 25, 2016

    My over all experience was Amazing , They worked with me to get me the car I wanted ... Joe Rodriguez Was a Great Salesman Very good customer service .... Trey The General Manager Made Me feel welcomed and even made the time to come congratulatate me on My New Purchase , communication is Key and they were very well on point with their Business . I would recommend them to anyone !!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Thank you for your recommendation, Taryn! We're so happy to hear that Joe, Trey, and the rest of our team could make you feel so comfortable with us w...hile you were looking for your next ride. If there's ever anything else you need, please don't hesitate to stop in to see us once more. Thanks again!

  • 5.0 out of 5
    Service repair
    by Hawaiian Shirt Dude on DealerRater.com
    May 24, 2018

    Had my wife's car towed in when it wouldn't start. Diagnosed bad battery and replaced along with 50k service. Work got done in a timely manner.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Russell & Smith Ford

    Thank you for sharing your feedback with us! We're glad to hear that our service department could get your wife's car taken car of in a timely manner.... Don't hesitate to reach out for any of your future car needs!

    Employees Worked With
    NOT RATED
    Shane Worsham

    Ford Service Foreman

  • 5.0 out of 5
    Super fast and great service
    by Hernan H on DealerRater.com
    May 24, 2018

    My service was scheduled and executed flawless. And the POC contacted me to explain about the details of the service and set the pick up time.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Russell & Smith Ford

    Thank you for the review, Hernan! We are glad to hear that your had a positive experience with our service department! We look forward to working with... you again!

Read all reviews

See All In-Stock Inventory

15
Used cars

About Our Dealership

Dealer on Cars.com since August 2016

At Russell & Smith Ford we are proud to provide top-notch Ford service from our showroom to our Ford Factory Approved service center; So, whether you are looking for a new Ford F-150, C-MAX Hybrid, Escape, Edge, Focus or Fusion, you can count on a great experience from our knowledgeable and friendly staff.

"Russell & Smith Ford. Reliable Service Since 1917."

Top Reviewed Employees
4.9 out of 5
Joe Rodriguez

Ford Internet Sales Consultant
4.6 out of 5
Stephen Brooks

Ford Sales Consultant
NOT RATED
Shane Worsham

Ford Service Foreman
NOT RATED
Chris Alvarez

Ford Sales Consultant
5.0 out of 5
Samuel Alvarez

Ford Internet Sales Consultant
NOT RATED
Anthony Alexander

Finance Manager
NOT RATED
Emmie Weil

Ford Finance Assistant Manager
NOT RATED
Natali Wood

Ford Finance
NOT RATED
Connie Ford

Sales Consultant
NOT RATED
Hector Martinez

Ford Pre-Owned Sales Manager
NOT RATED
Damir Kurtalic

Ford Sales Consultant
NOT RATED
Lee Guillory

Ford New Car Sales Consultant
NOT RATED
Steve Tillett

Fleet Sales
NOT RATED
B.J. Villarreal

Ford Service Advisor
NOT RATED
Bart Callier

Ford Internet Sales Consultant
NOT RATED
Jack Carney

Ford General Manager
NOT RATED
Brian Blair

Sales Manager
NOT RATED
Christopher Rehkopf

Ford New Sales Assistant Manager
NOT RATED
Gary Weems

Ford Finance Director
NOT RATED
James Hulbert

Ford Internet Sales Consultant
NOT RATED
Kevin Butcher

Ford Sales Consultant
NOT RATED
Mike Randolph

Ford Quick Lane Service Manager
NOT RATED
Scott Jordan

Ford Service Advisor
NOT RATED
Tony Novoa

Ford New Car Sales Consultant
NOT RATED
Wes Blair

Ford Service Manager
NOT RATED
Blaine Lushute

Ford Sales Consultant
NOT RATED
David Stevens

Ford Service Advisor
NOT RATED
David Villeda

Ford Sales Consultant
NOT RATED
Irving Gonzalez

Ford Sales Consultant
NOT RATED
Jennifer Collins

Ford Service Advisor
NOT RATED
John Zilker

Ford Sales Consultant
NOT RATED
Justin Miller

Ford Sales Consultant
NOT RATED
Justo Jiminez

Ford New Car Sales Consultant
NOT RATED
Laurentiu Miron

Ford Pre-Owned Sales Manager
NOT RATED
Michael Key

Ford Pre-Owned Manager
NOT RATED
Miguel Zaldivar

Ford New Car Sales Consultant
NOT RATED
Rachael Chadwick

Marketing
Russell & Smith Ford
3440 S Loop W Fwy Houston, TX 77025
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