[{"id":93045,"firstName":"Joe","lastName":"Rodriguez","titleText":"Ford Internet Sales Consultant","shortBioText":"","emailTxt":"jrodriguez@russellsmith.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":86,"imageUrl":"https://cdn-user.dealerrater.com/images/users/katie-s/dd7525db-5bf1-4aa9-aeb1-6ba56708f6e2.jpg","drDealerId":11948,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":260316,"firstName":"Stephen","lastName":"Brooks","titleText":"Ford Sales Consultant","emailTxt":"sbrooks@russellsmith.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":32,"imageUrl":"https://cdn-user.dealerrater.com/images/eef2242e8ea1.jpg","drDealerId":11948,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":239199,"firstName":"Shane","lastName":"Worsham","titleText":"Ford Service Foreman","shortBioText":"","emailTxt":"sworsham@russellsmith.com","combinedRecentReviewCnt":2,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/users/katie-s/18e70956-9e83-4bc0-8973-7f7225754e91.jpg","drDealerId":11948,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":66847,"firstName":"Chris","lastName":"Alvarez","titleText":"Ford Sales Consultant","shortBioText":"","emailTxt":"calvarez@russellsmith.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":30,"imageUrl":"https://cdn-user.dealerrater.com/images/users/katie-s/5316528f-f22f-4412-8cb2-7ef6ca2d92eb.jpg","drDealerId":11948,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":66851,"firstName":"Samuel","lastName":"Alvarez","titleText":"Ford Internet Sales Consultant","shortBioText":"","emailTxt":"salvarez@russellsmith.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":57,"imageUrl":"https://cdn-user.dealerrater.com/images/users/katie-s/60f5981e-6fd0-4d49-b652-3cca6ba9156f.jpg","drDealerId":11948,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":66819,"firstName":"Anthony","lastName":"Alexander","titleText":"Finance Manager","shortBioText":"","emailTxt":"aalexander@russellsmith.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":28,"imageUrl":"https://cdn-user.dealerrater.com/images/users/katie-s/df25e959-e48e-4640-848b-305ccb409dae.jpg","drDealerId":11948,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":239187,"firstName":"Emmie","lastName":"Weil","titleText":"Ford Finance Assistant Manager","shortBioText":"","emailTxt":"eweil@russellsmith.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":23,"imageUrl":"https://cdn-user.dealerrater.com/images/users/katie-s/9a5431c8-244b-449b-a8ef-0a2b2f81c968.jpg","drDealerId":11948,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":239189,"firstName":"Natali","lastName":"Wood","titleText":"Ford Finance","shortBioText":"","emailTxt":"nwood@russellsmith.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":22,"imageUrl":"https://cdn-user.dealerrater.com/images/users/katie-s/0604b10b-d18c-4aae-84bd-b805c31ab0d1.jpg","drDealerId":11948,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":10898,"firstName":"Connie","lastName":"Ford","titleText":"Sales Consultant","shortBioText":"","emailTxt":"cford@russellsmith.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/users/katie-s/9e01f3e3-a532-4058-83ab-db68f8023abd.jpg","drDealerId":11948,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":121759,"firstName":"Hector","lastName":"Martinez","titleText":"Ford Pre-Owned Sales Manager","emailTxt":"hmartinez@russellsmith.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/users/katie-s/42d854d3-3fbd-4815-84d1-75a9690ad520.jpg","drDealerId":11948,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":239176,"firstName":"Damir","lastName":"Kurtalic","titleText":"Ford Sales Consultant","shortBioText":"","emailTxt":"dkurtalic@russellsmith.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/users/katie-s/4bd2d0cb-dffc-4512-ba27-59252439a3d1.jpg","drDealerId":11948,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":276912,"firstName":"Lee","lastName":"Guillory","titleText":"Ford New Car Sales Consultant","emailTxt":"lguillory@russellsmith.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/d4d16e983da9.jpg","drDealerId":11948,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":66824,"firstName":"Steve","lastName":"Tillett","titleText":"Fleet Sales","shortBioText":"","emailTxt":"stillett@russellsmith.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/users/katie-s/9de3142f-cd4d-461e-8701-24631b096302.jpg","drDealerId":11948,"certifiedEmployee":false},{"id":239198,"firstName":"B.J.","lastName":"Villarreal","titleText":"Ford Service Advisor","shortBioText":"","emailTxt":"bvillarreal@russellsmith.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/users/katie-s/d0f677a6-c15c-4f96-b81c-4ff021259df6.jpg","drDealerId":11948,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":239179,"firstName":"Bart","lastName":"Callier","titleText":"Ford Internet Sales Consultant","shortBioText":"","emailTxt":"bcallier@russellsmith.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/users/katie-s/12a602ca-4fe3-4d07-bc7b-dd3646cee4f7.jpg","drDealerId":11948,"certifiedEmployee":false},{"id":239162,"personPtyId":40175968,"firstName":"Jack","lastName":"Carney","titleText":"Ford General Manager","emailTxt":"jcarney@russellsmith.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/users/katie-s/fb364a47-5a06-4f39-bd9b-b9248bf2b5de.jpg","drDealerId":11948,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":121754,"firstName":"Brian","lastName":"Blair","titleText":"Sales Manager","shortBioText":"","emailTxt":"bblair@russellsmith.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/users/katie-s/f4ee9130-ba17-4b4d-85b5-8ae875dc1568.jpg","drDealerId":11948,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":239173,"firstName":"Christopher","lastName":"Rehkopf","titleText":"Ford New Sales Assistant Manager","shortBioText":"","emailTxt":"crehkopf@russellsmith.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/users/katie-s/3131cfa0-d34c-4fa3-901d-48352c0c2065.jpg","drDealerId":11948,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":239185,"firstName":"Gary","lastName":"Weems","titleText":"Ford Finance Director","shortBioText":"","emailTxt":"gweems@russellsmith.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/users/katie-s/4297f043-4164-4108-a0ce-b95b22165e7c.jpg","drDealerId":11948,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":239181,"firstName":"James","lastName":"Hulbert","titleText":"Ford Internet Sales Consultant","shortBioText":"","emailTxt":"jhulbert@russellsmith.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/users/katie-s/66170fca-1674-4e90-a888-3b485073cbd5.jpg","drDealerId":11948,"certifiedEmployee":false},{"id":317151,"personPtyId":40181526,"firstName":"Kevin","lastName":"Butcher","titleText":"Ford Sales Consultant","shortBioText":"Hi I'm Kevin Butcher. I'm 25 years old an I'm from Huntsville, Texas. I enjoy helping customers find the vehicle that's just right for them in a non pressure environment.","emailTxt":"kbutcher@russellsmith.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/d77c275af236.jpg","drDealerId":11948,"dealerEmpStartDtUtc":"1454284800","industryStartDtUtc":"1454284800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":239191,"firstName":"Mike","lastName":"Randolph","titleText":"Ford Quick Lane Service Manager","shortBioText":"","emailTxt":"mrandolph@russellsmith.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/users/katie-s/a1e24c60-442d-45bb-8d56-6938fc8794bf.jpg","drDealerId":11948,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":239193,"firstName":"Scott","lastName":"Jordan","titleText":"Ford Service Advisor","shortBioText":"","emailTxt":"sjordan@russellsmith.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/users/katie-s/ad0235bf-6cfa-438e-a6ce-d01c11cfe87e.jpg","drDealerId":11948,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":276675,"firstName":"Tony","lastName":"Novoa","titleText":"Ford New Car Sales Consultant","emailTxt":"tnovoa@russellsmith.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/602c328f871d.jpg","drDealerId":11948,"certifiedEmployee":false},{"id":239190,"firstName":"Wes","lastName":"Blair","titleText":"Ford Service Manager","shortBioText":"","emailTxt":"wblair@russellsmith.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/users/katie-s/185082db-fa72-49cf-9bba-e187d2277c70.jpg","drDealerId":11948,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":317141,"firstName":"Blaine","lastName":"Lushute","titleText":"Ford Sales Consultant","emailTxt":"blushute@russellsmith.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/58214df0fd0b.jpg","drDealerId":11948,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":239196,"firstName":"David","lastName":"Stevens","titleText":"Ford Service Advisor","shortBioText":"","emailTxt":"dstevens@russellsmith.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/users/katie-s/5ddc6bda-7c59-413b-8eb3-5c7497516a58.jpg","drDealerId":11948,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":317143,"personPtyId":40181735,"firstName":"David","lastName":"Villeda","titleText":"Ford Sales Consultant","emailTxt":"dvilleda@russellsmith.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/3b017abca5c0.jpg","drDealerId":11948,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":317153,"firstName":"Irving","lastName":"Gonzalez","titleText":"Ford Sales Consultant","emailTxt":"igonzalez@russellsmith.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/4b2be80ed651.jpg","drDealerId":11948,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":239175,"firstName":"Jennifer","lastName":"Collins","titleText":"Ford Service Advisor","emailTxt":"jcollins@russellsmith.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/users/katie-s/041e6ad0-99ff-40ec-a0ac-79cd26f36160.jpg","drDealerId":11948,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":121755,"firstName":"John","lastName":"Zilker","titleText":"Ford Sales Consultant","shortBioText":"","emailTxt":"jzilker@russellsmith.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/users/katie-s/99ba77bf-02fe-4562-9a5d-d6f5ba1fdec0.jpg","drDealerId":11948,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":317144,"firstName":"Justin","lastName":"Miller","titleText":"Ford Sales Consultant","emailTxt":"jmiller@russellsmith.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/8e8689c67326.jpg","drDealerId":11948,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":276672,"firstName":"Justo","lastName":"Jiminez","titleText":"Ford New Car Sales Consultant","emailTxt":"jjiminez@russellsmith.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/bac693ba780f.jpg","drDealerId":11948,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":239172,"firstName":"Laurentiu","lastName":"Miron","titleText":"Ford Pre-Owned Sales Manager","shortBioText":"","emailTxt":"lmiron@russellsmith.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/users/katie-s/20c82db3-1713-4c91-bcd0-71f7dd120443.jpg","drDealerId":11948,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":317149,"firstName":"Michael","lastName":"Key","titleText":"Ford Pre-Owned Manager","emailTxt":"mkey@russellsmith.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/a21dad4ed925.jpg","drDealerId":11948,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":276673,"firstName":"Miguel","lastName":"Zaldivar","titleText":"Ford New Car Sales Consultant","emailTxt":"mzaldivar@russellsmith.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":11948,"certifiedEmployee":false},{"id":414933,"personPtyId":40189129,"firstName":"Rachael","lastName":"Chadwick","titleText":"Marketing","emailTxt":"rachael@cheshire.consulting","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":11948,"certifiedEmployee":false,"deptDscrp":"Internet"}]

Currently in stock!

Call This Dealer


Today's Hours

Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 5:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 9:00 PM
Sat 9:00 AM - 9:00 PM
Sun Closed
Mon 7:00 AM - 7:00 PM
Tue 7:00 AM - 7:00 PM
Wed 7:00 AM - 7:00 PM
Thu 7:00 AM - 7:00 PM
Fri 7:00 AM - 7:00 PM
Sat 7:00 AM - 5:00 PM
Sun Closed

Reviews

4.0 out of 5 4.0
588 lifetime reviews. Includes reviews of Russell & Smith Ford from DealerRater.com
  • January 25, 2016

    My over all experience was Amazing , They worked with me to get me the car I wanted ... Joe Rodriguez Was a Great Salesman Very good customer service .... Trey The General Manager Made Me feel welcomed and even made the time to come congratulatate me on My New Purchase , communication is Key and they were very well on point with their Business . I would recommend them to anyone !!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Thank you for your recommendation, Taryn! We're so happy to hear that Joe, Trey, and the rest of our team could make you feel so comfortable with us w...hile you were looking for your next ride. If there's ever anything else you need, please don't hesitate to stop in to see us once more. Thanks again!


  • 5.0 out of 5
    May 24, 2018

    Had my wife's car towed in when it wouldn't start. Diagnosed bad battery and replaced along with 50k service. Work got done in a timely manner.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Russell & Smith Ford

    Thank you for sharing your feedback with us! We're glad to hear that our service department could get your wife's car taken car of in a timely manner.... Don't hesitate to reach out for any of your future car needs!


    Employees Worked With
    Shane Worsham

    Ford Service Foreman

  • 5.0 out of 5
    May 24, 2018

    My service was scheduled and executed flawless. And the POC contacted me to explain about the details of the service and set the pick up time.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Russell & Smith Ford

    Thank you for the review, Hernan! We are glad to hear that your had a positive experience with our service department! We look forward to working with... you again!


Read all reviews

See All In-Stock Inventory


About Our Dealership

Dealer on Cars.com since August 2016

At Russell & Smith Ford we are proud to provide top-notch Ford service from our showroom to our Ford Factory Approved service center; So, whether you are looking for a new Ford F-150, C-MAX Hybrid, Escape, Edge, Focus or Fusion, you can count on a great experience from our knowledgeable and friendly staff.

"Russell & Smith Ford. Reliable Service Since 1917."

Top Reviewed Employees

Ford Internet Sales Consultant

Ford Sales Consultant

Ford Service Foreman

Ford Sales Consultant

Ford Internet Sales Consultant

Ford Finance Assistant Manager

Sales Consultant

Ford Pre-Owned Sales Manager

Ford Sales Consultant

Ford New Car Sales Consultant

Ford Service Advisor

Ford Internet Sales Consultant

Ford General Manager

Ford New Sales Assistant Manager

Ford Finance Director

Ford Internet Sales Consultant

Ford Sales Consultant

Ford Quick Lane Service Manager

Ford Service Advisor

Ford New Car Sales Consultant

Ford Service Manager

Ford Sales Consultant

Ford Service Advisor

Ford Sales Consultant

Ford Sales Consultant

Ford Service Advisor

Ford Sales Consultant

Ford Sales Consultant

Ford New Car Sales Consultant

Ford Pre-Owned Sales Manager

Ford Pre-Owned Manager

Ford New Car Sales Consultant

Russell & Smith Ford
3440 S Loop W Fwy Houston, TX 77025
Map data ©2015 Google. Map and directions are informational only. No representation is made or warranty given as to their content, road conditions, route usability or expeditiousness. User assumes all risk of use. Classified Ventures and their suppliers assume no responsibility for any loss resulting from such use.