Russell & Smith Ford

4.6 out of 5 4.6

Reviews

4.6 out of 5 4.6
248 lifetime reviews.

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  • 5.0 out of 5
    January 15, 2021

    Shopping experience was great.The salesperson (Connie Ford)was very professional and knowledgeable.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 10, 2021

    Quick response and felt as if they truly wanted to help, not just sell me something.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • January 25, 2016

    My over all experience was Amazing , They worked with me to get me the car I wanted ... Joe Rodriguez Was a Great Salesman Very good customer service .... Trey The General Manager Made Me feel welcomed and even made the time to come congratulatate me on My New Purchase , communication is Key and they were very well on point with their Business . I would recommend them to anyone !!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Thank you for your recommendation, Taryn! We're so happy to hear that Joe, Trey, and the rest of our team could make you feel so comfortable with us w...hile you were looking for your next ride. If there's ever anything else you need, please don't hesitate to stop in to see us once more. Thanks again!

  • 5.0 out of 5
    December 29, 2020

    Excellent service. .

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 26, 2020

    Professional service people who go the extra mile to make you comfortable during your visit. Uses tech for efficient communication.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 24, 2020

    Excellent knowledgeable service for a great price. Most importantly, trustworthy.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 24, 2020

    Excellent knowledgeable service for a great price. Most importantly, trustworthy.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    December 13, 2020

    Douglas was very helpful and made the service visit very easy.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 4.0 out of 5
    December 7, 2020

    Very good customer service. Had really great speed getting me in and out.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    December 7, 2020

    Communication was really good from my service technician. He kept me informed and helped get adjusted pricing for a part that was just recently out of... warranty. The repairs were thorough. They took longer than I would have preferred but it was during a holiday week so all in all I was satisfied with my turnaround. Dealer repair pricing is not competitive but at least I had some relief in this instance.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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