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Sales 9:00 AM - 7:00 PM
Service 7:30 AM - 6:00 PM
Mon 9:00 AM - 7:00 PM
Tue 9:00 AM - 7:00 PM
Wed 9:00 AM - 7:00 PM
Thu 9:00 AM - 7:00 PM
Fri 9:00 AM - 7:00 PM
Sat 9:00 AM - 5:00 PM
Sun Closed
Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 9:00 AM - 5:00 PM
Sun Closed
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Reviews

3.7
18 lifetime reviews.
  • Excellent Long Distance Experience

    Believe it or not, I flew to Charlotte from Delaware yesterday to pick up an immaculate certified 2013 328i convertible in like new condition and ...


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    Believe it or not, I flew to Charlotte from Delaware yesterday to pick up an immaculate certified 2013 328i convertible in like new condition and drove it 8 hours home. Hunter McCreery was my sales associate and he could not have been more helpful in the process. I had identified the car on cars.com, called right away and put a deposit down, but didn't actually see the car myself until I picked it up. I had faith in the dealership and Hunter based on good reviews, and I wasn't disappointed. After many emails and text messages and Hunter picking me up at the airport, it was the best car buying experience ever. They treat you like a prince there, with an awesome gift bag loaded with BMW goodies when you drive away. Highest recommendations for honesty, integrity, and fantastic service from Hunter and Hendrick Northlake.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Dealership Experience

    I came to look at a BMW i3. MS. Johnson found a sales person to assist me. Mr. Colin Klein showed me an i3. I am interested, but not from the Char...


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    I came to look at a BMW i3. MS. Johnson found a sales person to assist me. Mr. Colin Klein showed me an i3. I am interested, but not from the Charlotte, NC area, but will return next year. Both Hendrick BMW Northlake team members were professional, helpful, friendly, and courteous.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Must of just been a bad day(s)?

    After reading the good reviews maybe the dealership just had a serires of bad days. My experience with BMW Northlake was not pleasant. - An initia...


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    After reading the good reviews maybe the dealership just had a serires of bad days. My experience with BMW Northlake was not pleasant. - An initial client advisor who didn't understand the car's operation, a facility that failed to call me back when the client advisor quit to let me know. Eventually a communication department that called me constantly (daily) but failed to seem to remember the car and Options I was looking for. (Maybe start a file????) After about 4 weeks and about 20 calls, in total frustration I thought I'd try Independence BMW even though it's owned by Hendrick. I found Hendrick BMW Indpendence to be the exact opposite and excelled in every conversation. Maybe it was a bad day(s) but my advice is to go to the established BMW dealership on Independence. It only took one day to accomplish a purchase which couldn't be done in 4 weeks at Northlake.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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Service & Repair

About Our Dealership

Dealer on Cars.com since August 2015

Hendrick BMW Northlake has something to offer everyone. BMW enthusiasts love our huge selection of new BMW models, certified pre-owned BMW models and other pre-owned luxury cars. We encourage you to schedule a test drive, apply for credit, and consider BMW lease options.Our team has a long history with BMW and a tremendous knowledge of the BMW experience.