Hendrick BMW Northlake

Shane Weaver is an exceptional car salesman! His deep knowledge, approachable vibe, and commitment to my needs made finding the right car effortless. He was upfront about pricing and worked tirelessly to secure a great deal. Shane’s top-notch service made the whole process enjoyable. I’d recommend him to anyone!

The worst service experience at that location ever - no one seems to know what they were doing with no remorse of people?s time. The gentleman ?Jessie? sat at his desk the whole entire time. I had to go to him each time to check on the status of my vehicle. Just the worse. I caught him in so many lies to I was over the entire visit 4 hours later for only an oil change and diagnostic. At this point, I don?t trust anything they quoted on that paper. Never again at that location. It was one young lady that was concerned and kept checking on me. She took the time to see exactly what Jessie was doing when he claim to go assist the technician to speed service up. She was more honest than Jessie was.

I Darlene, Hawes visited Hendrick BMW Northlake met Mr. Isaiah a very gentleman business man. He help with a car within 3hrs.

Your people and Jeff Day are great. The facility will be great after it's finished. The show room and lounge are very nice - so is the coffee.

Brandon was awesome! Patient and very thorough in explaining everything. Friendly receptionist. Would highly recommend.

Jeff does a great job w/communication and working to make sure customer is happy. Hendrick BMW is luck to have him a such a valuable/considerate staff member who exemplifies the term great service!

Several trips to the service department, thousands of dollars spent, not sure why the problem wasn?t observed or noticed at the initial visit. But finally no more leaks noticeable at the moment.

Both the salesmen that assisted my purchase were great. Easy non-haggling experience. The S-class was very clean and as always the Hendrix property was immaculately maintained.

Amanda is stellar and her customer experience skills are top of the best. It is always a pleasure to deal with her knowledge and efficiency

I had the pleasure of working with Ligon during my recent BMW purchase, and I cannot recommend him enough. I came in with a very specific request—not even sure if it would be possible—but Ligon went above and beyond to make my dream a reality. Thanks to his hard work, I’m now driving away in a beautiful, fully loaded BMW X1, and I couldn’t be happier. Ligon was incredibly kind, patient, and truly listened to what I wanted. He made the entire process smooth and stress-free, always keeping me informed and making sure every detail was exactly right. On top of that, he was so personable and easy to talk to, which made the whole experience even better. If you’re in the market for a BMW, ask for Ligon—you won’t regret it!