Reviews
Great I love bringing my car , I will buy my next car
Great I love bringing my car , I will buy my next car from Big Star
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great customer service definitely will be back
Dylan was very good kept me updated enjoy working with him great customer service.This was the second time he I had the chance to meet him definitely will be back.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
The customer service was great.
The customer service was great. Dylan Thornburg was Awesome and did an excellent job . I will definitely come here again.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Took my car in for an oil change and it needed other
Took my car in for an oil change and it needed other services. Dylan was able to get me in and worked to make sure all of the services were performed timely. Appreciate the attentiveness and updates throughout. Thanks
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
A+ rating of Ross, the service provider.
A+ rating of Ross, the service provider. Outstanding support and very courteous and friendly. Will make sure to contact Ross next time.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Real good everything was wonderful the sale person was
Real good everything was wonderful the sale person was good and the finance manager was wonderful to
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This guy was very nice and helpful.
This guy was very nice and helpful. He explained though what was wrong with my car and what the mechanics has to do and how long it will take. Very polite and willing to assist you.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They always text the wrong person, after 7 years of
They always text the wrong person, after 7 years of trying to get this fixed. Takes 3 hrs for an oil change. Did comp the charge but time wasted.
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- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
They are Friendly and quick to help everyone, clean
They are Friendly and quick to help everyone, clean environment. Estimate wait time always right
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Buying a car can be a stressful process but working with
Buying a car can be a stressful process but working with Camden and his manager Danny made it less stressful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car