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Big Star Honda

(634 reviews)

Reviews

(634 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Big Star Honda from DealerRater.

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Great I love bringing my car , I will buy my next car

Great I love bringing my car , I will buy my next car from Big Star

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great customer service definitely will be back

Dylan was very good kept me updated enjoy working with him great customer service.This was the second time he I had the chance to meet him definitely will be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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The customer service was great.

The customer service was great. Dylan Thornburg was Awesome and did an excellent job . I will definitely come here again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Took my car in for an oil change and it needed other

Took my car in for an oil change and it needed other services. Dylan was able to get me in and worked to make sure all of the services were performed timely. Appreciate the attentiveness and updates throughout. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

A+ rating of Ross, the service provider.

A+ rating of Ross, the service provider. Outstanding support and very courteous and friendly. Will make sure to contact Ross next time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Real good everything was wonderful the sale person was

Real good everything was wonderful the sale person was good and the finance manager was wonderful to

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This guy was very nice and helpful.

This guy was very nice and helpful. He explained though what was wrong with my car and what the mechanics has to do and how long it will take. Very polite and willing to assist you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

They always text the wrong person, after 7 years of

They always text the wrong person, after 7 years of trying to get this fixed. Takes 3 hrs for an oil change. Did comp the charge but time wasted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They are Friendly and quick to help everyone, clean

They are Friendly and quick to help everyone, clean environment. Estimate wait time always right

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Buying a car can be a stressful process but working with

Buying a car can be a stressful process but working with Camden and his manager Danny made it less stressful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.