Skip to main content

Lovettsville Auto Inc.

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (138 reviews)
Sales hours: 10:00am to 6:00pm
View all hours
Sales
Monday 10:00am–6:00pm
Tuesday 10:00am–6:00pm
Wednesday 10:00am–6:00pm
Thursday 10:00am–6:00pm
Friday 10:00am–6:00pm
Saturday 10:00am–3:00pm
Sunday Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (138 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

I finally have a Honda Pilot!

After losing my vehicle I was in need for another one and they had just the car I was looking for. I am now a proud owner of a Honda Pilot and a happy customer. The overall process was easier than anticipated!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We were very sorry to hear about your vehicle loss, and we were more than happy to put you in a new Honda Pilot! Glad the process was simple and easy for you.

Great Service and Manager at Lovettsville Auto

I purchased a vehicle from Lovettsville Auto which was already inspected. Jim asked that I have it re-inspected just to make sure everything was fine, and he gave me discount from purchase price. He changed the brake pads and inspected it after purchase. He also gave me some business cards for some good local parts and mechanics. Great Company!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

It was a pleasure doing business with you! We look forward to helping you with your next car!

1999 Ford explorer

I came to Jim for a vehicle. I found a vehicle I liked. Jim helped me very much in getting this vehicle. He was very fair and very nice. He helped me a lot to get the vehicle I wanted. Thanks for your help and all that you did for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Car

The car I purchased from Jim was well maintained from Carfax reports he provided. Jim was friendly and looking forward to enjoying the vehicle.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great price and outstanding customer service

I was looking at different places, trying to find a nice car for a good price. I researched different dealerships online and came across Lovettsville Auto Dealership. I first phoned the company and then went to the place. The person who answered the phone was very professional and listened to my all of my questions. He invited me to his dealership and I decided to go. When I arrived to his place, Mr. Bassem showed me different cars. Finally, I picked one car and decided to buy it. I asked many questions which were answered very patiently and he never insisted to buy the car. In fact, I liked his honesty and purchased the vehicle for a very good price. Overall, I was very happy with my purchase and I would definitely purchase another car from Lovettsville Auto Dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Very good dealership

I was looking for a specific car that I could use for myself and for son in the future. At that time, they didn't have that model but he told me that he would call me when he got it. So after a month I got a call and came over to see the car. It was in very good quality and I was very impressed for a used car dealership. The owner was very kind and helpful, also he never rushed me in the process and let me take all the time that I needed. The price was very fair and I brought it to a mechanic who said that it was in very good shape. If I ever need another car, I would defiantly go here again. Everything was clean and in order and I would recommend it to anyone else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Outstanding service

My experience with Lovettsville Auto was an amazing one. Mr. Bassam is one of the most trustworthy men I have ever met. I am a single woman and had trouble finding a reliable car for a good price. Jim helped me find the right one and accommodated all of my needs. For example he got the vehicle inspected for me and gave me another car to use until it was finished for no charge. I will recommend Lovettsville auto to everyone I meet that is looking to buy a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Car and Fantastic Dealer

Jim is great to work with and the dealership is easy and honest.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Integrity is Important here :-) You will love it

We have been treated with upmost courtesy and candid honesty. Mr. Bassam seems to be a man who values his reputation for honesty and integrity. He has been helpful to be available even when it was not personally convenient for him in order to meet our needs to travel to him. We are very pleased with the fairness of the price, and the conditions of the sale. We will look here again when I need to buy another car in a few months for my son. You will be treated well. WYSIWYG: What You See is What You Get: There are no surprises, and great courtesy. May there be every blessing on this business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Experience

Said was extremely friendly and helpful. I will absolutely recommend this dealership to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No