Reviews
Write a reviewI finally have a Honda Pilot!
After losing my vehicle I was in need for another one and they had just the car I was looking for. I am now a proud owner of a Honda Pilot and a happy customer. The overall process was easier than anticipated!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We were very sorry to hear about your vehicle loss, and we were more than happy to put you in a new Honda Pilot! Glad the process was simple and easy for you.
Great Service and Manager at Lovettsville Auto
I purchased a vehicle from Lovettsville Auto which was already inspected. Jim asked that I have it re-inspected just to make sure everything was fine, and he gave me discount from purchase price. He changed the brake pads and inspected it after purchase. He also gave me some business cards for some good local parts and mechanics. Great Company!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It was a pleasure doing business with you! We look forward to helping you with your next car!
1999 Ford explorer
I came to Jim for a vehicle. I found a vehicle I liked. Jim helped me very much in getting this vehicle. He was very fair and very nice. He helped me a lot to get the vehicle I wanted. Thanks for your help and all that you did for me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Car
The car I purchased from Jim was well maintained from Carfax reports he provided. Jim was friendly and looking forward to enjoying the vehicle.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great price and outstanding customer service
I was looking at different places, trying to find a nice car for a good price. I researched different dealerships online and came across Lovettsville Auto Dealership. I first phoned the company and then went to the place. The person who answered the phone was very professional and listened to my all of my questions. He invited me to his dealership and I decided to go. When I arrived to his place, Mr. Bassem showed me different cars. Finally, I picked one car and decided to buy it. I asked many questions which were answered very patiently and he never insisted to buy the car. In fact, I liked his honesty and purchased the vehicle for a very good price. Overall, I was very happy with my purchase and I would definitely purchase another car from Lovettsville Auto Dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very good dealership
I was looking for a specific car that I could use for myself and for son in the future. At that time, they didn't have that model but he told me that he would call me when he got it. So after a month I got a call and came over to see the car. It was in very good quality and I was very impressed for a used car dealership. The owner was very kind and helpful, also he never rushed me in the process and let me take all the time that I needed. The price was very fair and I brought it to a mechanic who said that it was in very good shape. If I ever need another car, I would defiantly go here again. Everything was clean and in order and I would recommend it to anyone else.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Outstanding service
My experience with Lovettsville Auto was an amazing one. Mr. Bassam is one of the most trustworthy men I have ever met. I am a single woman and had trouble finding a reliable car for a good price. Jim helped me find the right one and accommodated all of my needs. For example he got the vehicle inspected for me and gave me another car to use until it was finished for no charge. I will recommend Lovettsville auto to everyone I meet that is looking to buy a car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Car and Fantastic Dealer
Jim is great to work with and the dealership is easy and honest.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Integrity is Important here :-) You will love it
We have been treated with upmost courtesy and candid honesty. Mr. Bassam seems to be a man who values his reputation for honesty and integrity. He has been helpful to be available even when it was not personally convenient for him in order to meet our needs to travel to him. We are very pleased with the fairness of the price, and the conditions of the sale. We will look here again when I need to buy another car in a few months for my son. You will be treated well. WYSIWYG: What You See is What You Get: There are no surprises, and great courtesy. May there be every blessing on this business.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experience
Said was extremely friendly and helpful. I will absolutely recommend this dealership to anyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase