Reviews
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Excellent honest salesperson. Ran the Carfax with me and we both read it together. Jim was very patient and there was no pressure. He stressed serval times and stated, "You need to be happy with car, if not I will not pressure you into purchasing the vehicle." Easiest and most gentle salesperson, I have encountered purchasing a car! I feel you can trust Jim.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best Dealership out there- hands down
Jim is a very honest man, and the best car dealer I have ever bought from. He gave me an amazing deal, and was so kind and helpful. Jim is definitely a "Costumer-First" type of sales man. I have been so lucky to meet him, and to be able to buy from him. The next time I buy a car, this will be the first place I will come to, 10/10.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
WOUNDERFULL SERVICE
VERY PROFESSIONAL SERVICE, VERY KNOWLEDGEABLE, AND EXPERIENCED. GREAT TO WORK WITH! WE WILL DEFINITELY BE BACK! THANK YOU FOR ALL OF YOUR HELP AGAIN SAID!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jim is amazing
Very respectful, willing to help out the deal. Jim honestly looks out for his customers to putting you in the right car for you. had some questions and concerns and was able to inform me and help.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome experience
Awesome working with Jim. Would recommend Lovettesville auto in a second. Trustworthy...reputable. Looking for something that was older but reliable, Jim came through and really helped out.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
lOVETTSVILLE AUTO
I came shopping for my son's first vehicle and Jim was very kind, and took the time to allow us to test drive as many vehicles as we wanted. The vehicle we were interested was a vehicle that someone else had expressed an interest in. He allowed me to have up to 7 days to pick up the vehicle after we provided a deposit. He also made a repair to the vehicle and at the time of pick up this repair was made and he showed me the broken part, and the repair to the new part. This experience was very good.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best Deal Ever
Mr. Jamal was very friendly and honest. He went out of his way to help me in the buying process, the best car buying experience of my life
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Extremely pleased
Mr. Bassam was a pleasure to work with. He went above and beyond, allowing us to drive the car we were interested in to our home, keep it for a few days, allowing us to have our own mechanic look it over. He was responsive to our calls, price was very fair. We will definitely be repeat customers!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
97 4RUNNER
AMAZING SERVICE, VERY FRIENDLY PEOPLE AND ALSO HONEST. WENT THE EXTRA MILE TO MAKE THINGS WORK OUT FOR ME I WOULD RECOMMEND CHECKING THIS PLACE OUT.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Honda Civic Hybrid
Really nice guy and good cars. He seems trustworthy and the process went very smoothly. He wasn't knowledgeable about hybrid cars but was completely honest in that fact.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase