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Meet Sutoyo Sugiharto

Sutoyo Sugiharto headshot
New Car Client Advisor
(18 reviews)

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Industry experience 23 years
Dealership experience 8 years

Reviews

Excelente servicio.

Excelente servicio. Mi vendedor Sutoyo me atendió naravillosamente en la compra de mi nuevo carro,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! Bienvenido a la familia Jeff Haas Mazda.

The best place to buy a Mazda or a pre-owned vehicle is

The best place to buy a Mazda or a pre-owned vehicle is here. You don't just feel like a customer; you become part of the family for years to come. I highly recommend this place to all my friends and family! If anything goes wrong, they are incredibly accommodating.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service!

Great service! I’m so satisfied with the experience, very kind and nice people at sales!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I have purchased several Mazda's from Jeff Haas, has

I have purchased several Mazda's from Jeff Haas, has always been a pretty good experience. Would have purchased another, but they could not find what I was looking for so I purchased a Nissan. Requested a refund on the Gap Insurance and Extended Warranty over 2 months ago, made several calls and still no refund. Very disappointed as this is part of good customer service. So, next time I purchase a new vehicle, I will have to seriously reconsider returning to Jeff Haas Mazda as I believe customer service should always be FIRST.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

My experience with Jeff Haas Mazda was incredibly

My experience with Jeff Haas Mazda was incredibly professional. My CX 5 was washed and ready for me. My salesperson was amazing. He ensured I got the vehicle of my choice. Everyone was professional and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Honest team and staff best car buying experience!

Honest team and staff best car buying experience! Thank you again for helping me make my car buying purchase so wonderful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Although I paid a premium for my new CX5, I was very

Although I paid a premium for my new CX5, I was very happy with Sutoyo professionalism. He followed up after the sale and has been very attentive throughout the process. I recommend using Sutoyo at Jeff Hass Mazda.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I recently had a bad experience with customer service in...

I recently had a bad experience with customer service in honoring a deal that they are no longer available (It was available at the time I purchased my car, of course). It was rejected by new person in charge who was just following the book. Fortunately, Todd the GM was aware of the issue and got it taken care of for me. The experience at the dealership is great again. Please get with Sutoyo when you get a chance. The plus of a Mazda is the affordable price with lots of high tech specs comparing to a same year Toyota (very basic functionalities)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent experience

Everyone was so eager to please us and made sure we had the best experience. I enjoyed this experience with Jeff haAs Mazda houston tx

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, Todd Crabtree, GM, toddc@jeffhaasmazda.com

Dealer response

Thank you so much for taking the time to share your kind words about your experience at Jeff Haas Mazda! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Best, Todd Crabtree, GM, toddc@jeffhaasmazda.com

Great Experience

Sutoyo Sugiharto made me and my wife very welcomed to Jeff Haas Mazda. We originally looked at the CX-3 but we came out of the dealership with a Mazda Mazda3 Hatchback. We love this car. this is the first Mazda we owned and loving every minute of it! I'm definitely coming back to this dealership and look for Sutoyo again for second purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.