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Dealers  /   Houston, TX  /  Jeff Haas Mazda

Jeff Haas Mazda

4.9 out of 5 4.9
965 reviews
11222 Katy Fwy Houston, TX 77043
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 7:00 PM

Jeff Haas Mazda Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed
Dealer website
Dealer website
New (713) 234-1984
Used (713) 999-3358
Service (888) 375-6974

Inventory

NEW
$25,455 MSRP $26,320
2019 Mazda Mazda3
  • Exterior Color: Snowflake White Pearl Mica
  • Interior Color: Black
  • Transmission: 6-Speed Automatic
  • Drivetrain: FWD
NEW
$31,801 MSRP $32,915
2019 Mazda CX-5
  • Exterior Color: Snowflake White Pearl Mica
  • Interior Color: Parchment
  • Transmission: 6-Speed Automatic
  • Drivetrain: FWD
NEW
$28,552 MSRP $29,235
2019 Mazda CX-5
  • Exterior Color: Snowflake White Pearl Mica
  • Interior Color: Black
  • Transmission: 6-Speed Automatic
  • Drivetrain: FWD
NEW
$37,740 MSRP $39,170
2019 Mazda CX-5
  • Exterior Color: Sonic Silver Metallic
  • Interior Color: Deep Red
  • Transmission: 6-Speed Automatic
  • Drivetrain: AWD
NEW
$26,103 MSRP $27,320
2019 Mazda Mazda6
  • Exterior Color: Jet Black Mica
  • Interior Color: Black
  • Transmission: 6-Speed Automatic
  • Drivetrain: FWD
NEW
$23,057 MSRP $23,820
2019 Mazda Mazda3
  • Exterior Color: Machine Gray Metallic
  • Interior Color: Beige
  • Transmission: 6-Speed Automatic
  • Drivetrain: FWD

Our Employees

5.0 out of 5
(5.0) 26 reviews

Keith Castilla

Pre Owned Sales
4.9 out of 5
(4.9) 41 reviews

Mohamad Rahhal

Used Car Sales
5.0 out of 5
(5.0) 6 reviews

Cuong Nguyen

Pre Owned Sales
4.9 out of 5
(4.9) 16 reviews

Nick Acevedo

Pre Owned Sales
NOT RATED

Carlos Guzman

Service Advisor
NOT RATED

Todd Troublefield

Service Advisor
NOT RATED

Allan Hempel

Service Advisor
NOT RATED

Cynthia Ramirez

Service Advisor
NOT RATED

Charles Silmon

New Car Sales
NOT RATED

Sutoyo Sugiharto

New Car Sales

 View All Employees
View All Employees

About Our Dealership

Dealer on Cars.com since March 2005

Jeff Haas Mazda has been family owned and operated at its present location since 1991.Jeff Haas Mazda is, hands down, the most recognized Mazda dealership

...


Our "Market Based Pricing" can save you thousands. Our "Hassle Free Prices" are updated after an extensive daily market analysis. Our entire inventory goes thru a rigorous reconditioning process by our Mazda Certified Technicians. All vehicles include 2 keys, receive a thorough detail, professional touch up & paint less dent removal when needed. We are proud to have achieved the highest level of customer satisfaction award by Mazda & That's why we sell the most pre-owned Mazda's in Houston!

"We Are Mazda!!!"

Photos & Videos

6
Photos |
Video

Service

Oil, Filter Change

$24.95

Brake Replacement

$89.95

Wheel Alignment (4WD)

$79.95

Transmission Service

$179.95 and up*

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
965 lifetime reviews. Includes reviews of Jeff Haas Mazda from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

All Reviews overall experience helpful feel service buy care service service experience finance person good salesman service perform sale team jeff haas taylor helpful good service time to explain
All Reviews overall experience helpful feel service buy care service service experience finance person good salesman service perform
All Reviews overall experience helpful feel service buy care service service experience finance person good salesman service perform sale team jeff haas taylor helpful good service time to explain
  • 4.0 out of 5
    Returning customer
    by Gaby from DealerRater.com
    October 1, 2019

    I had promised myself not to go back to Jeff Hass Mazda because of a first bad experience but I decided to give it another chance and so far so good. They... have a new manager in the pre-owned department and Keith was great!

    5.0 out of 5
    Customer Service
    3.0 out of 5
    Quality of Repair
    4.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if w...e can do anything further to help.Sincerely, The Jeff Haas Mazda Team

    Worked with:
    Keith Castilla

    Pre Owned Sales

    (5.0) 26 reviews
  • 5.0 out of 5
    Excellent customer service experience!!
    by HelenE from DealerRater.com
    August 31, 2019

    This is my 2nd time dealing with Cuong! He's got the customer-centric touch to customer service and sure knows how to salvage a bad situation and put a... smile on my face; and I will never forget him. Whenever I get to Jeff Haas and Cuong is busy with other clients, I choose to wait patiently for him to attend to me. For me, Cuong is the only reason I keep coming back to Jeff Haas. Thank you Cuong for your excellent customer service to me; and keep up the good work!! Helen.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to write this review. We are pleased to hear that Cuong was able to provide an excellent customer service. We look forwa...rd to working with you again.Best, Jeff Haas Mazda Team

    Worked with:
    Cuong Nguyen

    Pre Owned Sales

    (5.0) 6 reviews
    Nick Acevedo

    Pre Owned Sales

    (4.9) 16 reviews

  • FEATURED REVIEW

    5.0 out of 5
    Great Experience
    by Sandra from Houston, Tx
    May 7, 2018

    Charles was super friendly and as always Kourtney (finance manager) was amazing. He is so professional and helped me understand the entire buying process... and made suggestions based upon my needs. this is my second car to by from JHM and Kortney and I always feel he is trustworthy and helpful. Because of him, I will always come back to buy my cars.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Sandra, thank you for your feedback. We strive to provide our guests with an excellent experience and it is great to hear our team could achieve that ...for you. Please let us know when we can assist you again! Sincerely, Todd Crabtree, GM, toddc@jeffhaasmazda.com

  • 5.0 out of 5
    Nick provides excellent customer service!
    by Donna B from Houston TX
    August 22, 2019

    Nick was extremely helpful in resolving a couple of issues. His customer service is more than excellent. He was always concerned about my experience at... the dealership. He and Keith Castilla provided exceptional service.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitat...e to contact or visit us if you need anything else. Best, The Jeff Haas Mazda Team

    Worked with:
    Nick Acevedo

    Pre Owned Sales

    (4.9) 16 reviews
  • 5.0 out of 5
    Nick provides great customer service!
    by Donna B from DealerRater.com
    August 22, 2019

    Nick was extremely helpful in resolving a couple of issues. His customer service is more than excellent. He was always concerned about my experience at... the dealership. He and Keith provided exceptional service.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don¿¿¿t hesit...ate to contact or visit us if you need anything else.Best,The Jeff Haas Mazda Team

    Worked with:
    Nick Acevedo

    Pre Owned Sales

    (4.9) 16 reviews
  • 5.0 out of 5
    Keith Castilla made it a painless process
    by Donna B from Houston
    August 4, 2019

    Keith Castilla was so easy to work with. He has an easy going demeanor and put no pressure on me. He patiently answered a million questions and made me... feel that doing business with Jeff Haas Mazda was a good decision. He was honest and upfront about the deal.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your feedback. Keith is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind c...ompliments and we encourage you to stop by if there is anything else that we can do for you. Best, Jeff Haas Mazda Team

    Worked with:
    Keith Castilla

    Pre Owned Sales

    (5.0) 26 reviews
    Nick Acevedo

    Pre Owned Sales

    (4.9) 16 reviews
  • 5.0 out of 5
    Happy Nana
    by bbing from DealerRater.com
    August 3, 2019

    Mohamad Rahhal took time to drive across town to take me to pick up my car ... such a gentleman helped me in and out of the car ... wonderful conversation... ... will look for him when I am ready to purchase my next car ... was a pleasure doing business with him ... the finance department was a pleasure to work with too.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for this great review! We're excited to hear that Mohamad took care of you! He is a great asset and we appreciate all he does.Best, Jeff Haa...s Mazda Team

    Worked with:
    Mohamad Rahhal

    Used Car Sales

    (4.9) 41 reviews
  • 4.0 out of 5
    Keith Castilla is great sales person
    by Donna B from DealerRater.com
    August 3, 2019

    Keith Castilla is an awesome salesperson! He was so patient in answering all my questions and I had a lot of questions. He has such a kind spirit, not... arrogant at all. No pressure. He explained everything to me in detail and made me feel comfortable doing business with Jeff Haas Mazda. I only decided to make the purchase because of Keith. I would recommend Keith to any of my family and friends.

    4.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your feedback. Keith is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind c...ompliments and we encourage you to stop by if there is anything else that we can do for you.Best, Jeff Haas Mazda Team

    Worked with:
    Keith Castilla

    Pre Owned Sales

    (5.0) 26 reviews
  • 5.0 out of 5
    Excited teenager
    by Patty from DealerRater.com
    July 27, 2019

    Keith was very helpful and friendly helping us with the purchase of our daughter 1st car. He took the time to explain the different accessories of the... car and answered all our questions and concerns. Great customer service. We have one excited teenage Girl! Thanks for all your help!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and... we are glad that this was the case with you! Please let us know if we can help you with anything else, thanks!Best regards,Jeff Haas Mazda Team

    Worked with:
    Keith Castilla

    Pre Owned Sales

    (5.0) 26 reviews
  • 5.0 out of 5
    repeat customer
    by debsue from DealerRater.com
    June 3, 2019

    We have purchased 3 cars from this dealership. Good experiences each time. No high pressure and good prices. Will definitely return for another car in... the future.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business.... Best, Jeff Haas Mazda Team.

    Worked with:
    Allan Hempel

    Service Advisor

    NOT RATED
View More Reviews