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Jeff Haas Mazda

(1,085 reviews)
Visit Jeff Haas Mazda
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday Closed Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (713) 234-1984 (713) 234-1984
Used (713) 999-3358 (713) 999-3358
Service (888) 375-6974 (888) 375-6974

Reviews

(1,085 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jeff Haas Mazda from DealerRater.

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I've been through my share of purchasing vehicles,...

I've been through my share of purchasing vehicles, but this by far was the best experience I have ever had! Phil was very willing to work with us and exceeded all of our expectations. If you are looking for a Mazda THIS is the dealership to go to!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This is a great dealership!!! You are put at ease right...

This is a great dealership!!! You are put at ease right away and there are no high pressure sales tactics used. If you do not want anything added it is no problem. Ray Maxa helped me with the purchase of my Maxda 6 Sport. If your in the market for a car stop in and ask for Ray Maxa. His straight forward no nonsense approach will put you at ease right away. He is very knowledgeable on the vehicles and just a genuinely wonderful person.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I recommend Ray because of his no-pressure style and...

I recommend Ray because of his no-pressure style and wonderful manners. He is very knowledgeable about the Mazda3 I purchased for my daughter. He took the time to explain the safety features of the car -that really made me comfortable buying I. He explained the high-tech equipment to my daughter and that made her excited to get it. A great car, a good deal and all the time we were treated like royalty. I will go back and buy a Mazda6 as soon as I can.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Working with Charles to purchase my first vehicle (the...

Working with Charles to purchase my first vehicle (the 2014 Mazda 6) was a great experience. Unlike other dealers that I went to, Charles wasn't pushy and was willing to work with me to find the car that I wanted. Although the dealer didn't have a particular model in stock at the time, they were able to pull the car from another dealer in a relatively timely manner and I thought their price was fair right from the get go. Compared to some other dealers out their, my experience with Charles and Jeff Haas Mazda was an extremely pleasant experience and I would recommend anyone looking to buy a new car to check out Jeff Haas Mazda and ask for Charles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Jeff Haas Mazda thanks you for taking the time to leave us this amazing feedback! We are thankful to hear that you trusted us with the purchase of your first vehicle! Charles is an amazing asset to our team! He loves to make the car buying process smooth and enjoyable and will be happy to hear your needs were met at our store! We are very appreciative of your Five Star Review and recommendation! It was a pleasure working with you and we hope you enjoy your new Mazda! Find us on Facebook and Twitter to take advantage of our exclusive online coupons and discounts! Regards, Todd Crabtree - General Sales Manager toddc@jeffhaasmazda.com

Worst Service Dept EVER

I can?t express how unsatisfied I am with this service department. My first experience with them left me shaking and in tears. Now two years later, they have done it to me again. After waiting 3 hours to repair a tire I bought the ?Ultra? warranty on, which when I paid over $400.00 for it they said would repair tires and rims for road hazards and give a % towards new tires based on wear and tear. I find out that is NOT true. I am sharing this with you so you won?t allow yourself to be lied to the way I was. There is no reason for me to have to speak with 4 people before I find someone who can tell me about the warranties I purchased and what I have to do to use them. Please for your health?s sake find another dealer.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I had a wonderful experience at Jeff Hass Mazda , Phillip...

I had a wonderful experience at Jeff Hass Mazda , Phillip Brown Jr was my sale man and answered all my questions and showed me what they had in stock, and if not he would have found it , He listen to my questions and was so helpful . No hassle with price and very understanding help me get what i need for my trade in. .After finding the car he showed and answer all the questions I had , i would Recommend Phillip Brown Jr to my friends and family and return on my next car buying experience,. PS I love my Mazda 3 I touring must by one for the looks and drive and to save gas .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Jeff Haas Mazda thanks you for taking the time to leave us this awesome feedback! Phillip is a very knowledgeable salesman and loves to make the car buying process smooth and enjoyable for each of his customers! He will be ecstatic to hear of your recommendation! We thank for trusting us with your car buying needs and also for your recommendation! It was a pleasure working with you and we hope you enjoy your new Mazda! Find us on Facebook and Twitter to take advantage of our exclusive online coupons and discounts! Regards, Todd Crabtree - General Sales Manager toddc@jeffhaasmazda.com

We wanted to look at the new Mazda6 and take it for a...

We wanted to look at the new Mazda6 and take it for a test drive. Ray Maxa called me and we setup an appointment. The test drive was great, and he was very helpful through out the entire process, and there was never a time where we felt pressure at all to buy. He actually asked us if we want to take the next step in the process and talk numbers. This was probably the best car buying experience we've had so far, and really appreciate Ray being there as he is an outstanding salesman and asset for the dealership. I left some items in our trade-in car and he has offered to hold it for me until I can drop by and pick it up. Jeff Haas Mazda is highly recommended!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Jeff Haas Mazda thanks you for taking the time to leave this awesome feedback. Ray is an amazing asset to our team and we are lucky to have him! He is a very knowledgeable salesman and loves to make the car buying process smooth and enjoyable! He will be excited to hear that your needs were met at Jeff Haas Mazda! We are very appreciative of your Five Star Review and recommendation! It was a pleasure working with you and we hope you enjoy your new Mazda! LIKE us on Facebook and FOLLOW us on Twitter to take advantage of our exclusive online coupons and discounts! Regards, Todd Crabtree - General Sales Manager toddc@jeffhaasmazda.com

I recently bought a Mazda6 from Jeff Haas. We were helped...

I recently bought a Mazda6 from Jeff Haas. We were helped by Mr Ray Maxa.Ray was very helpful and knowledgable about the car he took us on a detailed test drive patiently explaning all the features. Having been to other dealerships looking at cars it was one of the best test drives and we did not feel like we were being rushed to make a decision. Ray kept in touch and helped us get a great deal. I would definitly recommend the dealership and Mr Ray Maxa to anyone who is looking to purchase a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Jeff Haas Mazda thanks you for taking the time to submit this awesome feedback. Ray is an amazing asset to our team. He takes pride in being a very knowledgeable salesman and loves to make the car buying process smooth and enjoyable for each of his customers. We are very appreciative of your Five Star Review and recommendation. We thank you for trusting us with your car buying needs and it was a pleasure working with you. We look forward to working with you in the future and we hope you enjoy your Mazda6! Make sure you find us on Facebook and Twitter to take advantage of our exclusive online coupons and discounts! Regards, Todd Crabtree - General Sales Manager toddc@jeffhaasmazda.com

I purchased a new Mazda CX-5 recently and feel that...

I purchased a new Mazda CX-5 recently and feel that everyone at the dealership was extremely helpful and willing to work with me to get me close to a payment that I felt comfortable with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are ecstatic to hear you had such a positive experience at Jeff Haas Mazda. Our team works hard to make the car buying process smooth and enjoyable and they will be ecstatic to hear what you thought of their customer service abilities. We are very appreciative of your Five Star Review and recommendation! Thank you for taking the time to leave this amazing feedback and it was a pleasure working with you. We hope you enjoy your new CX-5! Don't forget to LIKE us on Facebook and FOLLOW us on Twitter to take advantage of our exclusive online coupons and discounts! Regards, Todd Crabtree - General Sales Manager toddc@jeffhaasmazda.com

I Love This Place!

This was such an easy and really enjoyable experience! I am a first time car buyer and I must admit I was a little nervous, but the atmosphere of the dealership made my boyfriend and I really comfortable! I wasn't hassled by anyone, I was allowed to freely look around and then test drive the car without a salesperson and really get a feel for it, play around a bit. Then it happened! I absolutely fell in love with a 2010 red Mazda 6 for so many reasons, and not only did I get an EXCELLENT deal on the warranty I got with it, Nick, the salesman I worked with, made the process super easy and actually kind of fun, which i did not expect, like at all! I was comfortable closing the deal because he made me feel confident and at ease the whole time. I loved the customer service in general and I absolutely love my new Mazda. 5 stars all across the board!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for choosing Jeff Haas Mazda! It's great that you enjoyed an easy experience as a first time car buyer. We're thankful you felt comfortable and never hassled in any way. Congratulations on your new red Mazda 6! We look forward to working with you in the future. Thanks again for taking the time to share your experience. Don't forget to find us on Twitter and Facebook for exciting specials and exclusive content. Todd Crabtree - General Sales Manager toddc@jeffhaasmazda.com