Mercedes-Benz of Arlington

Rectangle 48
Sales
Service Closed

Mercedes-Benz of Arlington Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

8:00 AM - 2:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since December 1998

As one of the nation's oldest and largest Mercedes-Benz dealers, American Service Center has built its reputation around

...

delivering the finest service to these exquisite vehicles and the people who drive them. Our passion for Mercedes is echoed by our staff - many of whom are second and third generation ASC employees or have accumulated decades of devotion to ASC. We are committed to providing exceptional service to our valued customers. As our founder, Saul Brooks, said, "take care of the customer first, that's the main thing"

"Mercedes-Benz AMG Arlington Virginia Maryland Washington DC - Home of Largest Certified Pre-Owned Inventory!"

Service

Detailing

$225 and up*

Check Engine Light Diagnosis

$149.9 and up*

Multi-Point Inspection

Complimentary

Brake Inspection

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
1172 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 11, 2018

    My service tech is excellent and always have been. My experience was great.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi Ms. Chambers- Thanks for your review and kind words toward our service department. At Mercedes-Benz of Arlington we always take care of our custome...rs first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

  • 5.0 out of 5
    December 4, 2018

    Great dealership, love the body shop! Frank Namin best salesperson--John Alcorta great body shop manager.

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    Dealer Response

    Hi Mr. Sanders- Thanks for your review and kind words toward Frank Namin and John Alcorta as we are very proud to have them on our team. At Mercedes-B...enz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

  • June 5, 2018

    My parents have been clients since I was a little girl, they have always commented on the service that they receive during their buying process and the... service department. Showroom is always beautiful when I come in to get our vehicle serviced. The staff that I come into contact with from the porters, the service agents and showroom associates are always attentive and polite. This dealership knows how to service and treat anyone who comes into those doors. If you need a loaner, enterprise is in the showroom which is very convenient for long repairs. Compared to the one in Chantilly, this is the most experienced and knowledgeable service and sales associates.

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    Dealer Response

    Thanks for your review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm gla...d to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

  • 5.0 out of 5
    December 2, 2018

    Had a great experience buying my new CPO C-class. Hollywood Henderson was very kind and patient. Carl Durham was extremely professional. I love the car!... Thank you!

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    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Rami -Thanks for your review and kind words toward James Henderson and Carl Durham in our Pre-Owned Sales Department. At Mercedes-Benz of Arlington... we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

  • 5.0 out of 5
    November 30, 2018

    Dan Moreau is a gem. He's been our service agent for seven or eight years and is simply terrific.

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    Dealer Response

    Hi Mr. Miller -Thanks for your review and kind words toward Dan Moreau in our service department. At Mercedes-Benz of Arlington we always take care of... our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

  • 5.0 out of 5
    November 20, 2018

    My Benz performs very well after servicing with Mercedes-Benz of Arlington.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks for your review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the excep...tional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

  • 5.0 out of 5
    November 10, 2018

    The staff was very helpful and made sure i was aware of all of my options. I was made aware of special opportunities and given all options available to... me. Very courteous and informative.

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    Dealer Response

    Hi Rob -Thanks for your review and kind words toward our staff. At Mercedes-Benz of Arlington we always take care of our customers first and I'm ...glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

  • 5.0 out of 5
    October 22, 2018

    Roy in the parts department and Brent Crow in service did a great job for me. I now have a "spare tire" I can take with me on long highway trips.... I feel more confident with the spare.

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    Came in for service or repair
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    Dealer Response

    Hi Carol - Thanks for your review and kind words toward Roy Carter as well as Brent Crow. At Mercedes-Benz of Arlington we always take care of our cus...tomers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

  • 5.0 out of 5
    October 20, 2018

    I always receive excellent service on my Mercedes-Benz vehicles at Mercedes-Benz of Arlington, and this is from someone who has been a customer for over... 20 years.. Dan Moreau is my service advisor and never fails to provide the best customer care possible.

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    Dealer Response

    Thanks for your review and kind words toward Dan Moreau in our service department. At Mercedes-Benz of Arlington we always take care of our customers ...first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

  • 5.0 out of 5
    October 16, 2018

    Servuce manager rep did a great job satisfying my needs

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    Came in for service or repair
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    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for your review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the excep...tional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

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