Mercedes-Benz of Arlington

4.9 out of 5 4.9
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 7:00 PM

Mercedes-Benz of Arlington Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

8:00 AM - 2:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since December 1998

As one of the nation's oldest and largest Mercedes-Benz dealers, American Service Center has built its reputation around

...

delivering the finest service to these exquisite vehicles and the people who drive them. Our passion for Mercedes is echoed by our staff - many of whom are second and third generation ASC employees or have accumulated decades of devotion to ASC. We are committed to providing exceptional service to our valued customers. As our founder, Saul Brooks, said, "take care of the customer first, that's the main thing"

"Mercedes-Benz AMG Arlington Virginia Maryland Washington DC - Home of Largest Certified Pre-Owned Inventory!"

Service

Detailing

$225 and up*

Check Engine Light Diagnosis

$149.9 and up*

Multi-Point Inspection

Complimentary

Brake Inspection

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
1291 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 13, 2019

    The service that I received at Arlington Mercedes Benz was exceptional! The staff was more than friendly. They answered all of my questions and helped... me through the car buying process. The process was very timely. I went home and told everyone how great the staff was and the selection of cars available.

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    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks for your 5 star review and kind words toward our dealership and especially our staff. At Mercedes-Benz of Arlington we always take care of our ...customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

  • 5.0 out of 5
    October 11, 2019

    Needed two new tires and an alignment. Good job - well done

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    Dealer Response

    Hi Mr. Stamer -Thanks for your 5 star review and kind words toward our service department. At Mercedes-Benz of Arlington we always take care of our cu...stomers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

  • September 3, 2019

    Always have a great experience with MB of Arlington. I've been buying cars and getting then serviced there for 15 years, and their service is always top... notch.

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    Dealer Response

    Thanks for your 5 star rating and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm g...lad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

  • 5.0 out of 5
    October 9, 2019

    Hugh McGuire was great as always. Work done on time and properly.

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    Dealer Response

    Thanks for your 5 star review and kind words toward Hugh McGuire in our service department. At Mercedes-Benz of Arlington we always take care of our c...ustomers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

  • 5.0 out of 5
    October 8, 2019

    Dan Moreau was recommended to me by someone who knows the dealership. Dan was a dream to work with and I felt my SL500 was taken care of by a professional.... Thank you, Dan!

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    Dealer Response

    Thanks for your 5 star review and kind words toward Dan Moreau in our service department. At Mercedes-Benz of Arlington we always take care of our cus...tomers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

  • 4.0 out of 5
    October 5, 2019

    Great service - sales person spent a lot of time with us...only downside was that we had to wait a while for the financial manager - otherwise awesome... experience.

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    Shopped for a new car
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    Dealer Response

    Thanks for your review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exception...al service that you deserve. We do apologize it took longer than expected to see our finance manager. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

  • 5.0 out of 5
    October 4, 2019

    Our salesperson was knowledgeable and very professional. He worked with us throughout the entire process and kept us abreast each step of the way.

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    Dealer Response

    Hi Jonathan-Thanks for your 5 star review and kind words toward our sales staff. At Mercedes-Benz of Arlington we always take care of our customers fi...rst and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

  • 5.0 out of 5
    October 1, 2019

    Installed accessories. I was treated fair and communication from employees was very good. Parts staff promptly corrected an error with my order.

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    Dealer Response

    Hi Victoria-Thanks for your 5 star review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you rece...ived the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

  • 5.0 out of 5
    September 20, 2019

    My service adviser, Garry Burk, is excellent. He understands what my car needs and sees to it that all problems in the car are taken care of.

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    Dealer Response

    Hi Mr. Granados-Thanks for your 5 star review and kind words toward Garry Burk in our service department. At Mercedes-Benz of Arlington we always take... care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

  • 5.0 out of 5
    September 14, 2019

    We visited Mercedes Benz of Arlington looking for financial advice regarding our car's lease. Mr. John Monro provided us the most professional, kind and... outstanding service. Mr. Monro is knowledgeable and always have a positive attitude to assist with whatever questions, doubts or problem you might have. He runs the extra mile in customer satisfactions and you leave happy with his responses. He is definitely a valuable asset to MB of Arlington!

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    Dealer Response

    Hi Maria -Thanks for your 5 star review and kind words toward John Monro in our finance department as we are very proud to have him on our team. At Me...rcedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

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