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Mercedes-Benz of Arlington

(2,578 reviews)
Visit Mercedes-Benz of Arlington
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday Closed Closed
2024 state dealer award
View 4 awards
2024 state dealer award
2024 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award

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New (571) 257-2051 (571) 257-2051
Used (571) 257-2807 (571) 257-2807
Service (571) 257-2880 (571) 257-2880

Inventory

See all 250 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since December 1998.
As one of the nation's oldest and largest Mercedes-Benz dealers American Service Center has built its reputation around delivering the finest service to these exquisite vehicles and the people who drive them. Our passion for Mercedes is echoed by our staff - many of whom are second and third generation ASC employees or have accumulated decades of devotion to ASC. We are committed to providing exceptional service to our valued customers. As our founder Saul Brooks said "take care of the customer first that's the main thing"
Mercedes-Benz AMG Arlington Virginia Maryland Washington DC - Home of Largest Certified Pre-Owned Inventory!

Service center

Phone number (571) 257-2880

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Meet our employees

Reviews

(2,578 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Arlington from DealerRater.

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WE ARE ALWAYS HAPPY WITH THE SERVICE AND THE ATTITUDE OF

WE ARE ALWAYS HAPPY WITH THE SERVICE AND THE ATTITUDE OF THE PEOPLE THAT WE INTERFACE WITH AT THIS DEALERSHIP.

WE ARE ALWAYS HAPPY WITH THE SERVICE AND THE ATTITUDE OF

WE ARE ALWAYS HAPPY WITH THE SERVICE AND THE ATTITUDE OF THE PEOPLE THAT WE INTERFACE WITH AT THIS DEALERSHIP.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Please tell Garry Burke that I said that he did an

Please tell Garry Burke that I said that he did an outstanding job. Can you please ask him to contact me in order to acknowledge receipt of this review? From Kevin Tann (2011 Black GLK 350)

Please tell Garry Burke that I said that he did an

Please tell Garry Burke that I said that he did an outstanding job. Can you please ask him to contact me in order to acknowledge receipt of this review? From Kevin Tann (2011 Black GLK 350)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share this feedback. We’re delighted to hear that Garry provided outstanding service and made such a strong impression. Your kind words will certainly be shared with him, and he’ll be happy to follow up with you directly. We truly appreciate you recognizing his efforts and value your continued trust in our team. Please feel free to reach out if we can be of any assistance. Mike Fisher Business Development Center Manager 703-284-2575

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Mercedes-Benz of Arlington is an excellent dealership.

Mercedes-Benz of Arlington is an excellent dealership. While I bought my E-class elsewhere, I go here for service. The experience is excellent, the service techs are very friendly and knowledgeable about my car. They always give me reassurance and a peace of mind when servicing the car. The waiting room is nice with snacks and fresh coffee. Take your car here!!

Mercedes-Benz of Arlington is an excellent dealership.

Mercedes-Benz of Arlington is an excellent dealership. While I bought my E-class elsewhere, I go here for service. The experience is excellent, the service techs are very friendly and knowledgeable about my car. They always give me reassurance and a peace of mind when servicing the car. The waiting room is nice with snacks and fresh coffee. Take your car here!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience and for the 5-star rating. We’re truly honored that you choose Mercedes-Benz of Arlington for your service needs, and it’s great to hear that our team consistently provides the knowledge, care, and reassurance you’re looking for. Your confidence in our service department means a great deal to us, and we look forward to continuing to take excellent care of your E-Class for many visits to come. Feel free to reach out if we can be of any assistance. Mike Fisher Business Development Center Manager 703-284-2575

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I love my car.

I love my car. The people were so nice to me and caring to my personal needs. This is my favorite car I ever had! I’ve had a Dodg mini van, Ford Escort Lx, Ford Taurus, Honda, Toyota Camry, Chevy Spark and VW jetta. This car is superior to all of them. What an upgrade!

I love my car.

I love my car. The people were so nice to me and caring to my personal needs. This is my favorite car I ever had! I’ve had a Dodg mini van, Ford Escort Lx, Ford Taurus, Honda, Toyota Camry, Chevy Spark and VW jetta. This car is superior to all of them. What an upgrade!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Denise, thank you so much for taking the time to share your thoughts and for trusting us with such an important purchase. We’re delighted to know you’re enjoying your new vehicle and that it has been such a meaningful step up for you. It’s especially nice to hear that Dragana and our team made you feel comfortable and well cared for throughout the process. Providing a thoughtful, personal experience is exactly what we strive for, and your feedback truly means a lot to us. We hope every drive continues to reinforce that you made the right choice. Please feel free to reach out if we can be of any assistance in the future. Mike Fisher Business Development Center Manager 703-284-2575

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Service writer Juan was the best, he is very

Service writer Juan was the best, he is very professional, courteous has excellent customer service.

Service writer Juan was the best, he is very

Service writer Juan was the best, he is very professional, courteous has excellent customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Gigi, thank you for the wonderful 5-star review. I’m glad to hear Juan made such a positive impression—he truly takes pride in taking great care of our guests, and it’s great to see that reflected in your visit. We appreciate you choosing us and look forward to helping whenever you need anything. Feel free to reach out if we can be of any assistance. Mike Fisher Business Development Center Manager 703-284-2575

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I was completely satisfied with my experience with

I was completely satisfied with my experience with purchasing a new Mercedes C300, 4Matic. Azzam who assisted me with the purchase was exceptionally patient and personable and walked me through the process. He took time to explain the car's technology. Carl, who did the financing was polite, friendly and patiently explained all the various options. I am very pleased.

I was completely satisfied with my experience with

I was completely satisfied with my experience with purchasing a new Mercedes C300, 4Matic. Azzam who assisted me with the purchase was exceptionally patient and personable and walked me through the process. He took time to explain the car's technology. Carl, who did the financing was polite, friendly and patiently explained all the various options. I am very pleased.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Kerry, thank you so much for sharing your experience. We’re thrilled to hear that your C300 purchase went well from start to finish finish. Azzam will be delighted to know his patience and guidance made a difference, and Carl will appreciate your kind words about his help in navigating the finance options. We’re grateful you chose us for such an important purchase, and we hope you enjoy every mile ahead in your new Mercedes-Benz. Feel free to reach out if we can be of any assistance. Mike Fisher Business Development Center Manager 703-284-2575

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I was very happy with Mark, especially his taking out his

I was very happy with Mark, especially his taking out his time to go through with me the build and ordering of the car. He also kept me updated about the production and delivery of the car. Mark and his team are very personable and a delight to work with.

I was very happy with Mark, especially his taking out his

I was very happy with Mark, especially his taking out his time to go through with me the build and ordering of the car. He also kept me updated about the production and delivery of the car. Mark and his team are very personable and a delight to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Meke, Thank you for sharing your experience! We’re thrilled to hear that the process of building and ordering your car was smooth and that our team kept you updated along the way. It’s great to know that the experience was not only informative but also enjoyable—making it exciting to see your new car come to life. Feel free to reach out if we can be of any assistance. Mike Fisher Business Development Center Manager 703-284-2575

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Experience was outstanding.

Experience was outstanding...great communications about what was seen during their inspection of my car, and courteous professional service on my vehicle.

Experience was outstanding.

Experience was outstanding...great communications about what was seen during their inspection of my car, and courteous professional service on my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback! We’re glad to hear that Michael and his team kept you informed and made sure everything went smoothly with your visit. We appreciate your trust in us and look forward to welcoming you back next time your vehicle needs service. Mike Fisher Business Development Center Manager 703-284-2575

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THANKS to Geoff and Christian for taking care of my car.

THANKS to Geoff and Christian for taking care of my car. A Superior Service always!

THANKS to Geoff and Christian for taking care of my car.

THANKS to Geoff and Christian for taking care of my car. A Superior Service always!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much, Diana! We’re delighted to hear that Geoff and Christian provided excellent care for your vehicle. We truly appreciate your loyalty and kind words about our service team, and we look forward to welcoming you back again in the future! Mike Fisher Business Development Center Manager 703-284-2575

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I recently had the pleasure of working with Paul who

I recently had the pleasure of working with Paul who truly made my car-buying experience a breeze. From the moment I walked in, he was welcoming and attentive, immediately putting me at ease. His knowledge about the various models and features was impressive, and he patiently answered all my questions, no matter how small. I never felt rushed or pressured, which is often a concern when dealing with salespeople. Instead, he took the time to understand my needs and preferences, guiding me through the entire process with expertise. What stood out the most was his willingness to go the extra mile—whether it was arranging test drives, sending photos of cars, or explaining financing options in detail. His friendly demeanor and genuine interest in helping me find the right car made all the difference. Overall, I highly recommend him to anyone looking for a new vehicle. His professionalism and commitment to customer satisfaction are truly commendable. Thank you for making my car-buying experience enjoyable!

I recently had the pleasure of working with Paul who

I recently had the pleasure of working with Paul who truly made my car-buying experience a breeze. From the moment I walked in, he was welcoming and attentive, immediately putting me at ease. His knowledge about the various models and features was impressive, and he patiently answered all my questions, no matter how small. I never felt rushed or pressured, which is often a concern when dealing with salespeople. Instead, he took the time to understand my needs and preferences, guiding me through the entire process with expertise. What stood out the most was his willingness to go the extra mile—whether it was arranging test drives, sending photos of cars, or explaining financing options in detail. His friendly demeanor and genuine interest in helping me find the right car made all the difference. Overall, I highly recommend him to anyone looking for a new vehicle. His professionalism and commitment to customer satisfaction are truly commendable. Thank you for making my car-buying experience enjoyable!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Naomi, thank you so much for your thoughtful and detailed review! We’re delighted to hear that Paul was able to make your car-buying experience such a smooth and enjoyable one. It means a great deal to us that you felt welcomed, supported, and never rushed throughout the process. Paul takes great pride in going the extra mile for his clients, and your kind words are a wonderful reflection of his commitment to customer care. We truly appreciate your recommendation and are grateful for the opportunity to earn your trust. Feel free to get back in touch if we can be of any assistance, and we wish you many happy miles ahead in your new Mercedes-Benz! Mike Fisher Business Development Center Manager 703-284-2575

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