Reviews
Write a review"Well done"
I went looking for a specific vehicle and ended up getting a better deal. Glad I made the trip! Very polite & helpful through the process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very Pleased
I was very happy with the purchase of my 2004 Toyota Sequoia from Peter. He was very friendly and pleasant to work with. I live in Lincoln, NE and was hesitant to buy a vehicle so far away. Everything Peter told me about the vehicle was correct and I knew what I was buying. He picked me up from the airport and had everything ready to go when I arrived. I left my license there by mistake and Peter was quick to let me know and get it in the mail to me. I would definitely recommend Michael and Sons Auto Sales!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very professional
Ray worked very hard to get me the deal I wanted. I will certainly go there again for my next car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
They sell some nice trucks at Micheal & Sons !
I purchased a Ford Ranger from Ray on RT 46 in Lodi in November. We purchased a ford ranger. It is a nice ride and Micheal and Sons made it happen ! The car buying process was fun and easy. The car buying experience was very efficient. Ray was a gentleman, he was very helpful and knowledgeable about the car buying process. I had an issue that there were 2 different sized tires on the truck so I had to replace the tires for the 4 wheel drive to work. I believe the exterior of the truck could have been a little cleaner at the time of purchase. There's some nice looking cars on their lot ! Good luck to Micheal and Sons and Keep up the good work. You could get a nice looking truck at a good price at Micheal and Sons !
- Customer service 5.0
- Buying process 5.0
- Quality of repair 3.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best car buying experience ever!
I went to get a car the worst possible way, just trusting the people would do the right thing. I did first check the reviews which were fabulous. I understood those reviews after doing business with Victor and Michael. I got the car I wanted for the price I wanted effortlessly and simply. It was the best car buying experience I have ever had. The most important part was when I drove off the lot I had no doubts or second thoughts. I knew If I had any problems they would do everything in there power to help.I wish I could give them 10 stars.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Exceeded Expectations
My husband and I are still blown away with our experience and encounter with Michael today. The plan was to just go car seeking but luckily we went to the right place and the perfect man. Immediately Michael swayed us by his knowledge, confidence and superb communication skills. We looked at many cars and each car Michael detail by detail informed us about the car and we viewed the interior of all. When we feel in love with one car Michael gave us the ultimate tour and we even test-drove the car. The experience was incredible and his ability to have my husband and I be completely comfortable, intrigued and informed really has us pleased with our purchase. I already recommended my son and I would strongly recommend anyone who is looking for a grand experience. I give Michael 5 shining stars and a check.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dishonest in the cars description.
I went to look at a used car that they have advertised on car sales. The log book was NOT up to date as their ad initially claimed. They have since changed the wording on the ad regarding the log book by simply claiming that it has a log book. Sure it has a log book but it has not been written in for about 10yrs! They fail to be honest about that. And that would be annoying and a waste of time to go there to discover it for myself. Oh and their ad now claims an apparent price drop yet it is actually still advertised for the exact same price as it was when I looked at it weeks ago when it first appeared on the car sales website. If a dealer can be even slightly deceptive, it turns me right off trusting them at all. I'm on a carers allowance, have been saving hard and long for the cash and I need a car to get my aging mother around for medical appointments etc. I need someone honest and trustworthy to deal with, to trust that I can buy something SAFE from a dealer. I'm afraid that I could not trust that they would give me something that is honestly safe and roadworthy. If they can be deceptive in one way, you cannot trust them in any way unfortunately
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
After reading this review I have to say that I am very confused. You keep referring to a Log Book that we do not advertise on ANY website. Every dealer has Log Book yes, but it is only to record test drives which has nothing to do with the price of a car or a sale in general. You have not referred to any specific car in your review so I am further confused as to what you are talking about. If you would like to discuss this and clarify what you are referring to in your review, feel free to contact me.
"Classic....." Here to apologize.
I posted a review under heading "classic dishonest car sales", within 48 hours I was contacted by Micheal ( the owner). We discussed the problem I was having with my truck. The next day he made an appointment with his mechanic to resolve the problem. Unfortunately , the truck could not be repaired. Mike contacted me within a few days and offered to replace/trade in my truck towards another. Mike assured me personally that he would work with me to resolve this situation. I must say I was wrong about this dealership. Mike demonstrated honesty and integrity in all my dealing to date. I can only say, if you are looking for an "Honest used car salesman" Micheal and sons is the place to buy. My next purchase will definitely be with mike. Thanks again mike.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I am happy that I could make this situation right. As I always say, our customer's satisfaction is my top priority. We look forward to further dealings with you. Hope all is well.
Formal apology to Micheal and sons.
My original posts under heading " classic dishonest used car salesman"; unfortunately, I can't seem to delete. Therefore, I'd like to say that within 48 hrs after posting my problem online I was immediately contacted by Micheal of Micheal and sons. We discussed the problems I was having with the truck and he personally arranged an appointment with his mechanic to make the necessary repairs. Unforfunately, the truck could not be repaired satisfactorily. I an effort to "make things right", Micheal offered to replace my truck for a more satisfactory one. I must say I was wrong about this dealership and it's owner. I must say again the level of honesty, integrity and trust in Micheal has made me a loyal customer. I would recommend this dealership to my friends and family. Thanks again mike.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Not an honest dealer
Bought a car and got a problem in one month. After a few months, the ceiling cloth starts falling and the only thing that holds it are tiny pins! I should've checked it carefully before buying to this dealer. They will tell you that the car works perfect and no problems at all. But wait till you get it from them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
This is the first we are hearing of this situation. We apologize for any misunderstanding that may have occurred with your car buying experience. We have tried to locate your file in an attempt to remedy this situation, however, we need further information to do so. Kindly provide more detailed information including make, model and year of the vehicle as well as date of purchase. We pride ourselves in customer satisfaction and hope to resolve this as quickly as possible