Michael & Sons Auto Sales

Stay away beautiful lemon hidden motor damage. Cars look good warranty looks okay.But stay away stay far far away

I recently purchased a car from Mike And Sons and I couldn’t be happier with the experience! From the moment I walked in, the staff was friendly, knowledgeable, and eager to help without being pushy. The selection of used cars was impressive—clean, well-maintained, and fairly priced. The entire buying process was smooth, They even went above and beyond by offering a free vehicle history report and a warranty option, giving me extra peace of mind.

I will preface this by saying I am a nursing student who works full time with two kids and a wife to support. I sold the deathtrap of a car with a rotted out subframe and major oil leak that I pretty much threw away $15k on because the car was worth trash on trade in comparison to what I paid with all these unknown issues from Michael and Sons I did call and cancel the $2,600 warranty contract since it didn’t cover any of the major damage they failed to disclose on the vehicle. The warranty company refunded the dealer what I paid for the warranty which is money that is due back to me as per the warranty contract. The owners only concern is cursing me out whenever I call and promising to give me the money but never actually following through. I have three months worth of text messages directly with him you can read on Google for a six month long episode of promised refunds. This guy is a white collar crook and belongs in jail. Take your business somewhere with a little less blatant disrespect, lack of care, criminality and possibly somewhere with human morals. Do not buy here. The cars are junk and the customer service is worse! Oh, the car even broke down on our way home to NY. We were stuck on the side of the highway. Called the dealer. They said to call the warranty company! The warranty doesn’t kick in for thirty days from purchase and they would do nothing at all to help! So I had the car towed to find the fuel gauge sensor in the tank broken as well. These guys need to be shut down. Like now.

Sold me vehicle with a problem they were fully aware of (but did not divulge to me). Peddled a useless 3 month warranty that does not cover anything. Very responsive before you actually buy the car, then they just ignore you. Dishonest to the bone.

They sold me a vehicle with a bad RAC and PINON!! I aske for them to fix it and they wouldn't not to mention when i picked up my vehicle it smelled like alcohol He promised he would replace the brakes , HE NEVER DID, when I questioned him he said very nasty , i fixed the problem so ..ALSO my title and registration is wrong and now its my problem ... These people should not be in business !!

Terrible experience. The dealer was very responsive until he received payment. After which will not even answer any of my calls. Dishonest. Would not recommend.

very easy to deal with it , Giovanny made my transaction smooth, got my car ready paperwork really easy , no like this conventional dealer that it takes hours... very good

Very nasty car dealer does not know how to talk to customers very very nasty nobody should buy a car from nasty people such as they are

Purchased a Ford F-150. Paid full asking price in cash. Michael Ramirez and his son talked a good game. Promised my title in 5 days. 6 weeks later after several phone messages and unreturned emails I finally had to file a complaint with NJDOT. They stepped in and obtained the title from Michael. More important. The vehicle Michael sold me would not pass inspection because it was unsafe to drive. Michael said it was my problem because I bought it "as is". However it is illegal to sell any car in New Jersey that will not pass inspection. Michael said it was still my problem. Not his. I was reasonable and asked him to just split the cost of the repair with me. Michael refused. Next time we see each other it will be in court.

A great car at a fair price. Had no problem with allowing me to take it to a mechanic. And addressed the 1 issue that was found quickly and fairly. Worth the hour drive to get the vehicle i wanted. A truly honest and honorable dealership