Reviews
Peter is the man!
Peter is the man! Service took a bit longer but he made sure my E350 was taken care of.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
Service
Jay handled everything very well. Kept me well informed and was very pleasant to deal with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Lee, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Houston Greenway. Thank you, and have a fantastic day!
The service department is a well-oiled machine.
The service department is a well-oiled machine. I was in and out with a loaner car within a couple of minutes; they kept me in the loop of everything, and picking my car back up was seamless.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi James, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
By far some of the best experience ever!
By far some of the best experience ever! Major shout to El our salesmen. So Amazing!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ggtigner@yahoo.com
Vehicle inspection was excellent with note of upcoming service. Jerry Jow is an exceptional service representative for Mercedes Benz Greenway. He is knowledgeable, accessible, kind, and always has great customer interaction. Thank you, what an asset to the company.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!
Minh Thach Mercedes Benz Greenway
I was greeted by my service advisor (Minh Thach) with enthusiasm and knowledge of what service my SUV needed. Very helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi James, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!
No title
Great service and friendly atmosphere , Ian interested in the Eq electronic car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
The service itself and communication was good but the
The service itself and communication was good but the loaner car they provided me with was not clean and overdue for service. They washed my car pretty well on the outside and I’m guessing they forgot to vacuum on the inside.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi Anoop, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!
They are very customer service oriented and strive to
They are very customer service oriented and strive to make the experience as efficient and pleasant as possible.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Thank you so much for being one of our valued guests and we look forward to your next visit!
Mr Don morales was an awesome salesman he made sure I
Mr Don morales was an awesome salesman he made sure I got what I wanted and he didn’t stop until he found what I wanted. Thanks Mr Morales
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Denver, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.