Reviews
Car Service
Every visit I have had there, the staff is always very professional and polite. I would not change my service location for nothing, I love it!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Tina, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Houston Greenway. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Outstanding service from MB of Greenway Plaza
Was looking to turn in my lease for a new E450 Coupe, and had an outstanding experience with MB of Greenway Plaza (Houston, TX). This is my second vehicle from them (initial lease was through them as well), and they took even better care of us this time than last. Worked with Rokan (Internet Sales Manager) again this time, and was extremely happy with his approach (no pressure, just aimed to please). Got a great deal, and the car was delivered from another AutoNation dealer within one business day. Overall a great experience once again. Thanks Rokan and MB of Greenway Plaza!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are happy to provide such great service. Please let us know if there is anything else we can do for you; we are more than happy to help!
Exceptional service!
Ray is a knowledgeable service advisor and has always shown professionalism. He goes out of his way to make sure the vehicle gets the service it needs and always on top of communication. I would highly recommend him to anyone that wants exceptional service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much for the warm recommendation of Ray and the team here at Mercedes-Benz of Houston Greenway. We're happy you found our Ray to be so helpful during your experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
G550 service repair
Mike Walsh, my maintenance advisor, was as always very helpful and kept me informed on the progress of the repairs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we're happy you found Mike to be so helpful during your experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
GLB250
The sales Associated Mohammed was really friendly and helpful
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Chang, your comments keep us motivated and working hard for all our guests!I am happy to hear that Mohammed was able to take care of you! Don't hesitate to call us if you ever need anything. Be safe on the road!
Service
Service advisor Tim Jue was excellent as usual! Always attentive.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Cliff, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Service -Greenway Mercedes
Bridgette provided excellent customer service for my maintenance appointment. She was attentive and answered all my questions
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Paul, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Houston Greenway. We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Houston Greenway
Great service!
Your service was excellent Thank you for your assistance
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Byoung, we're happy to hear you had such a positive experience with our team! Thank you so much for being one of our valued guests and we look forward to your next visit!
Perfect Transaction
4 th Mercedes I?ve leased from this dealership. Always a seamless transaction. Best dealership in Houston. Convenient and beautiful facility. Service department is excellent as well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate you taking the time to leave us a response, Anne! We always strive to provide personable and excellent customer service. Thank you again for the review!
Mercedes Benz - Greenway
Mark K. made this buying process so easy. Very happy with my purchase
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Pamela, thank you so much for your positive comments about Mercedes-Benz of Houston Greenway! Don't hesitate to call us if you ever need anything. Be safe on the road!