Sterling McCall Ford

3.8 out of 5 (3.8) 55 reviews

Dealer on Cars.com since June 2017

Currently in stock!

Call This Dealer

New Used Service

Today's Hours

Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 6:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 9:00 PM
Sat 9:00 AM - 7:30 PM
Sun Closed
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 7:00 AM - 4:00 PM
Sun Closed

Reviews

3.8 out of 5 3.8
55 lifetime reviews.
  • 5.0 out of 5
    MR Garcia
    April 9, 2018

    Great customer service . I was shopping online and receive an immediate response from a salesman. I am looking forward in purchasing a vehicle from th...is dealership.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Jose for the kind words! We thank you for your business and look forward to your next visit!


  • 1.0 out of 5
    Poor customer service
    March 22, 2018

    Very disappointed. Been a customer for more than 10 years. Service director won’t even have the respect to return a phone call to address a relatively... small matter. I certainly won’t purchase a car or have service done at this dealership ever again!

    1.0 out of 5
    Customer Service
    3.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for bringing this to my attention. I apologize that your recent experience was anything but satisfactory. I would like an opportunity to fix... this and to earn your business, please contact me at (713) 776-4600. I look forward to speaking with you. Frank Pierce General Manager


  • 1.0 out of 5
    No Response
    March 20, 2018

    I live in the Austin area and have requested information the last two days if a 2018 F150 that is on cars.com is still available and still haven’t hea...rd a word from the dealer. Guess they don't want make a sale!

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Thank you for bringing this to my attention. I apologize for the lack of communication. I would like an opportunity to fix this and to earn your busin...ess, please contact me at (713) 776-4600. I look forward to speaking with you. Frank Pierce General Manager


Read all reviews

See All In-Stock Inventory


Service Shop

Service Reviews

lifetime reviews of the Service Department.

Read all Service & Repair reviews

Service Pricing

    Oil, Filter Change

    $19.95

    Tire Rotation

    $9.95

    Heating, Cooling Diagnosis

    Complimentary

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since June 2017

You might know us as a popular Ford dealership, serving the greater Houston and Bellaire areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new Ford and used car models. It's also why we offer first-rate Ford service.
Sterling McCall Ford
6445 Southwest Fwy Houston, TX 77074
New (281) 940-7632
Used (281) 509-9668
Service (281) 668-9768
Map data ©2015 Google. Map and directions are informational only. No representation is made or warranty given as to their content, road conditions, route usability or expeditiousness. User assumes all risk of use. Classified Ventures and their suppliers assume no responsibility for any loss resulting from such use.