Sterling McCall Toyota

4.4
(1,211 reviews)
Visit Sterling McCall Toyota
Sales hours: 8:30am to 7:30pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–7:30pm 7:00am–6:00pm
Tuesday 8:30am–7:30pm 7:00am–6:00pm
Wednesday 8:30am–7:30pm 7:00am–6:00pm
Thursday 8:30am–7:30pm 7:00am–6:00pm
Friday 8:30am–7:30pm 7:00am–6:00pm
Saturday 8:30am–7:30pm 7:00am–4:00pm
Sunday Closed Closed

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New (888) 251-4204 (888) 251-4204
Used (877) 328-4404 (877) 328-4404
Service (877) 803-1344 (877) 803-1344

Inventory

See all 526 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since January 2008.
Winner of the prestigious 2012 Toyota President's Cabinet award - given to only 12 dealerships nationwide Sterling McCall Toyota is a leading provider of new and used Toyota vehicles in the Houston area. We are committed to excellence in every aspect of our dealership - especially customer service. English Spanish Cantonese Mandarin Hindi and Vietnamese speaking salespersons are ready to assist all customers. We encourage you to come and visit us at 9400 Southwest Freeway Houston Texas to view our selection in person speak to a sales professional or take one of our quality Toyota or Scion vehicles for a test drive today!!
You Get It All...At Sterling McCall !!!

Service center

Phone number (877) 803-1344

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–4:00pm
Sunday
Closed

Reviews

4.4
(1,211 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Duy to Tommy are the best.

Duy to Tommy are the best. Have new vehicle . These two men give great Customer service it’s a pleasure seeing them.

5.0

Duy to Tommy are the best.

Duy to Tommy are the best. Have new vehicle . These two men give great Customer service it’s a pleasure seeing them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

They are always so quick, thorough and friendly James

They are always so quick, thorough and friendly James really took his time explaining everything to me.

5.0

They are always so quick, thorough and friendly James

They are always so quick, thorough and friendly James really took his time explaining everything to me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear that you had a great experience and that James provided detailed assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

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5.0

All auto services done by Sterling McCall Toyota on my

All auto services done by Sterling McCall Toyota on my previous owned Toyotas and my current car have been performed professionally and quickly. Can't ask for a better auto services provider. They are it!

5.0

All auto services done by Sterling McCall Toyota on my

All auto services done by Sterling McCall Toyota on my previous owned Toyotas and my current car have been performed professionally and quickly. Can't ask for a better auto services provider. They are it!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that you've had such positive experiences with Sterling McCall Toyota for all your auto services! We strive to provide professional and efficient service to all our customers, and we're glad to have exceeded your expectations. We appreciate your recommendation and look forward to serving you again!

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5.0

Salim Adil has been my salesman since 2016.

Salim Adil has been my salesman since 2016. This is my third car purchased. Salim is extremely professional, knowledgeable, helpful, friendly and customer oriented. He needs to be recognized as a true asset to Sterling McCall Toyota. Salim, thank you for all that you do and thank you for being the best!

5.0

Salim Adil has been my salesman since 2016.

Salim Adil has been my salesman since 2016. This is my third car purchased. Salim is extremely professional, knowledgeable, helpful, friendly and customer oriented. He needs to be recognized as a true asset to Sterling McCall Toyota. Salim, thank you for all that you do and thank you for being the best!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

That's fantastic to hear about your positive and long-standing relationship with Salim at Sterling McCall Toyota! We're thrilled that Salim has consistently provided you with professional, knowledgeable, and customer-oriented service throughout your three car purchases. Thank you for recognizing Salim as a true asset to our dealership, and we appreciate your loyalty and kind words.

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5.0

Desde que entró al lugar, todos son muy amables y me

Desde que entró al lugar, todos son muy amables y me ayudan en lo que necesito. Sin los mejores en Houston.

5.0

Desde que entró al lugar, todos son muy amables y me

Desde que entró al lugar, todos son muy amables y me ayudan en lo que necesito. Sin los mejores en Houston.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

¡Que bueno escuchar eso! Su experiencia ha sido positiva y le hemos brindado un excelente servicio. ¡Disfruta tu día!

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1.0

First, I have been going to this dealership for almost 10

First, I have been going to this dealership for almost 10 years now and the service has gotten worse. This last visit I was told my coolant is leaking and cost $700 to fix. I took it to a certified mechanic for a second opinion and the result was, there was no such leak at all. My coolant level was still almost full. The dealership did not pass my car inspection for registration renewal. This is deceptive service on your part and I believe unlawful. Second, I have received repeated offers for extended factory service warranty that I refuse to use since I do not drive as much (only 45000 miles to date for a 10-year old car). However, I received an emissions recall last year but have not received any communication about it. I received an emissions recall last year and called the dealership, and was told I will be contacted but have not gotten one to date. I checked the website www.nhtsa.gov and noted that TOYOTA estimates that the remedy will be available mid 2024. I am expecting some kind of communication regarding my battery when remedy is available hopefully this year. Third, the mechanic commented that the TOYOTA battery installed by the dealership was poorly installed. He was not specific about it. I took a picture of the battery for future use. There was some white powdery substance on top of the battery around the bolts/connections that he said was not an issue and he just cleaned the area to expose the connections of the battery. Frustrated' Aurora Guerrero

1.0

First, I have been going to this dealership for almost 10

First, I have been going to this dealership for almost 10 years now and the service has gotten worse. This last visit I was told my coolant is leaking and cost $700 to fix. I took it to a certified mechanic for a second opinion and the result was, there was no such leak at all. My coolant level was still almost full. The dealership did not pass my car inspection for registration renewal. This is deceptive service on your part and I believe unlawful. Second, I have received repeated offers for extended factory service warranty that I refuse to use since I do not drive as much (only 45000 miles to date for a 10-year old car). However, I received an emissions recall last year but have not received any communication about it. I received an emissions recall last year and called the dealership, and was told I will be contacted but have not gotten one to date. I checked the website www.nhtsa.gov and noted that TOYOTA estimates that the remedy will be available mid 2024. I am expecting some kind of communication regarding my battery when remedy is available hopefully this year. Third, the mechanic commented that the TOYOTA battery installed by the dealership was poorly installed. He was not specific about it. I took a picture of the battery for future use. There was some white powdery substance on top of the battery around the bolts/connections that he said was not an issue and he just cleaned the area to expose the connections of the battery. Frustrated' Aurora Guerrero

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

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5.0

The service was timely and the staff was very

The service was timely and the staff was very professional. The waiting areas and rest rooms are clean. I also like the fact that they have a kitchen area.

5.0

The service was timely and the staff was very

The service was timely and the staff was very professional. The waiting areas and rest rooms are clean. I also like the fact that they have a kitchen area.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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5.0

I’m very satisfied so far with the dealership.

I’m very satisfied so far with the dealership. They’re so up to date with my car services and very professional customer services. Thank you.

5.0

I’m very satisfied so far with the dealership.

I’m very satisfied so far with the dealership. They’re so up to date with my car services and very professional customer services. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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1.0

They change my cabin filter but try did not work properly

They change my cabin filter but try did not work properly they take out hook

1.0

They change my cabin filter but try did not work properly

They change my cabin filter but try did not work properly they take out hook

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

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5.0

Great staff friendly service.

Great staff friendly service. They made buying the car as easy as buying a something from the grocery store

5.0

Great staff friendly service.

Great staff friendly service. They made buying the car as easy as buying a something from the grocery store

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear that you had such a positive experience with our staff and service! We strive to make the car buying process as easy and enjoyable as possible, akin to a seamless trip to the grocery store. Enjoy your new vehicle!

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